On Wed, Mar 20, 2013 at 11:46 PM, Jay Ashworth j...@baylink.com wrote:
- Original Message -
From: Mark F. Komarinski mark_komarin...@hms.harvard.edu
I have at least one user who has timestamps showing GMT rather than
local time. She had Options-About Me set to system default (same as
On Mar 21, 2013, at 9:39 AM, Ruslan Zakirov wrote:
On Wed, Mar 20, 2013 at 11:46 PM, Jay Ashworth
j...@baylink.commailto:j...@baylink.com wrote:
- Original Message -
From: Mark F. Komarinski
mark_komarin...@hms.harvard.edumailto:mark_komarin...@hms.harvard.edu
I have at least one user
On Thu, Mar 21, 2013 at 6:05 PM, Komarinski, Mark F.
mark_komarin...@hms.harvard.edu wrote:
[snip]
Transactions and metadata in the web interface (see attached image).
She's seeing it
I asked cuz for a long time we were not changing dates in mail headers, so
they were displayed as they
On Mar 21, 2013, at 10:55 AM, Ruslan Zakirov wrote:
I know what's happened. Your user changed format of how dates are displayed.
There are a few formats that don't take TZ into account and always display in
GMT.
Fortunately I'm in a meeting with this user right now and was able to
RT 4.0.5 on a Debian system
I have at least one user who has timestamps showing GMT rather than local time.
She had Options-About Me set to system default (same as me) and then set to
America/New_York but timestamps in her tickets still show the time followed
by GMT. Any ideas?
-Mark
- Original Message -
From: Mark F. Komarinski mark_komarin...@hms.harvard.edu
I have at least one user who has timestamps showing GMT rather than
local time. She had Options-About Me set to system default (same as
me) and then set to America/New_York but timestamps in her tickets
