Hi,
You can not set group as owner of a ticket.
On Tue, Mar 26, 2013 at 9:29 PM, Kevin Holleran
holleran.ke...@gmail.com wrote:
Good afternoon,
I want to assign a ticket to a group. Do I need to do this with AdminCC or
can I do it by setting the owner in the ticket object?
my
Good afternoon,
I want to assign a ticket to a group. Do I need to do this with AdminCC or
can I do it by setting the owner in the ticket object?
my ($child_id, $child_TransObj, $errorMsg) =
$child_ticket-Create(
Queue = $queue,