1) Users are members of a security group, I was thinking i could create a
CF and add the cc user in there and have a scrip to add them as a cc - any
ideas or recipes appreciated... We don't run a queue for each customer so I
can't just use the queues
2) In selfservice - the history.html link
On Fri, Sep 26, 2014 at 03:16:10PM +0100, David Lane (IT Support) wrote:
1) Users are members of a security group, I was thinking i could create a CF
and add the cc user in there and have a scrip to add them as a cc - any ideas
or recipes appreciated... We don't run a queue for each customer so
