maybe this helps you guys helping me!
My Cronjob:
/ 5 * * * * /usr/bin/rt-crontool%
--search RT::Search::FromSQL
--search-arg 'Type = reminder and (Status = open or
Status = new)'
--condition
hello kevin,
first of all thanks for your information. but unfortunately the
documentation didn't help me reaching my goal.
maybe i should mention that i'm super new to this. i just dont seem to get
the syntax!
i dont really think my request is that complicated (well fo me it is :D)
i just
Hi,
i've already read through the wiki and already tried my luck with google but
i couldnt manage to find a solution to my problem.
i'd like to set automatically a reminder to every incoming ticket whichs
gives me mail notification every 2,5 hours until the ticket is done.
(resolved) im using rt
On Thu, Feb 21, 2013 at 01:03:57AM -0800, Lynch wrote:
i've already read through the wiki and already tried my luck with google but
i couldnt manage to find a solution to my problem.
i'd like to set automatically a reminder to every incoming ticket whichs
gives me mail notification every 2,5