Thanks, just what I needed.
-Original Message-
From: Christian Loos [mailto:cl...@netcologne.de]
Sent: 21 September 2012 12:49
To: Alex Young
Cc: rt-users@lists.bestpractical.com
Subject: Re: clone ticket- disabling cloning of some fields RT4.0.5
Am 21.09.2012 13:01, schrieb Alex Young:
Am 21.09.2012 13:01, schrieb Alex Young:
> Is it possible to disable cloning of the time worked, time estimated,
> timeleft, priority, owner etc when clicking the 'create' link on a
> ticket without editing the Create.html page?
>
> I saw a patch was submitted for 3.8.x in 2009 to make this a
> co
Is it possible to disable cloning of the time worked, time estimated,
timeleft, priority, owner etc when clicking the 'create' link on a
ticket without editing the Create.html page?
I saw a patch was submitted for 3.8.x in 2009 to make this a
configurable option, but it looks like it didn't make i