[rt-users] clone ticket- disabling cloning of some fields RT4.0.5

2012-09-21 Thread Alex Young
Is it possible to disable cloning of the time worked, time estimated, timeleft, priority, owner etc when clicking the 'create' link on a ticket without editing the Create.html page? I saw a patch was submitted for 3.8.x in 2009 to make this a configurable option, but it looks like it didn't make

Re: [rt-users] clone ticket- disabling cloning of some fields RT4.0.5

2012-09-21 Thread Christian Loos
Am 21.09.2012 13:01, schrieb Alex Young: Is it possible to disable cloning of the time worked, time estimated, timeleft, priority, owner etc when clicking the 'create' link on a ticket without editing the Create.html page? I saw a patch was submitted for 3.8.x in 2009 to make this a

Re: [rt-users] clone ticket- disabling cloning of some fields RT4.0.5

2012-09-21 Thread Alex Young
Thanks, just what I needed. -Original Message- From: Christian Loos [mailto:cl...@netcologne.de] Sent: 21 September 2012 12:49 To: Alex Young Cc: rt-users@lists.bestpractical.com Subject: Re: clone ticket- disabling cloning of some fields RT4.0.5 Am 21.09.2012 13:01, schrieb Alex Young: