Here's one method:
http://wiki.bestpractical.com/index.cgi?CreateChildTicket
I customized it a bit for our needs and wrapped it in div package that
makes it look like the other sections of the Display.html page. It
allows a user to spawn a depended-on ticket in our Tasks queue with a
particul
When you create a new ticket, you can click on 'show details' and enter
a ticket number for Depends on.
This isn't as nice as a button that says "create child ticket" though.
Robin Ericsson wrote:
Following up my previous non-answered post.
Are there any other tools out there that lets the u
Following up my previous non-answered post.
Are there any other tools out there that lets the user easily create a
subticket, preferably in another thread?
--
regards,
Robin
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