Re: [rt-users] delete user with shredder

2012-10-02 Thread Glenn E. Sieb
On 10/02/2012 04:19 PM, Sandra Wittenbrock wrote: That's the ticket!! Thank you. I must have misunderstood the description for "status". Glad to help! :-) Best, --G. -- Glenn E. Sieb System Administrator +1 201 809-4958 eFashionSolutions 80 Enterprise Avenue South Secaucus, NJ 07094

Re: [rt-users] delete user with shredder

2012-10-02 Thread Sandra Wittenbrock
That's the ticket!! Thank you. I must have misunderstood the description for "status". Cheers, Sandra On 10/01/2012 03:43 PM, Glenn E. Sieb wrote: > On 10/01/2012 06:13 PM, Sandra Wittenbrock wrote: >> Hello, >> >> I want to delete a particular user from RT. When I go to shredder, no >> matte

Re: [rt-users] delete user with shredder

2012-10-01 Thread Glenn E. Sieb
On 10/01/2012 06:13 PM, Sandra Wittenbrock wrote: Hello, I want to delete a particular user from RT. When I go to shredder, no matter what I search for, only one user will show up as a candidate for removal. The RT install has hundreds of users imported from LDAP. I didn't see any hints in th

[rt-users] delete user with shredder

2012-10-01 Thread Sandra Wittenbrock
Hello, I want to delete a particular user from RT. When I go to shredder, no matter what I search for, only one user will show up as a candidate for removal. The RT install has hundreds of users imported from LDAP. I didn't see any hints in the logs. The message when I search for "name: m*" is