Depending on how seriously you take that idea, I have a filter for the
Courier MTA that does exactly that:
http://phantom.dragonsdawn.net/~gordon/courier-pythonfilter/latest/filters/privateaddr.py
Kenneth Marshall wrote:
It may be worth doing it in the mail system before the ticket is
logged t
It may be worth doing it in the mail system before the ticket is
logged to RT. Then you do not have a ticket you need to delete.
Ken
On Tue, Dec 04, 2007 at 01:01:33PM -0800, Gene LeDuc wrote:
> Hi Tom,
>
> I don't think RT lets you do permissions that way. The way I handle a
> similar situatio
At Tuesday 12/4/2007 04:01 PM, Gene LeDuc wrote:
Hi Tom,
I don't think RT lets you do permissions that way. The way I handle
a similar situation is I use the OnCreate scrip to check the address
(in the Prep Action code) and then delete the ticket
("$self->TicketObj->SetStatus('deleted');") a
Hi Tom,
I don't think RT lets you do permissions that way. The way I handle a
similar situation is I use the OnCreate scrip to check the address (in the
Prep Action code) and then delete the ticket
("$self->TicketObj->SetStatus('deleted');") and return 0 if it's not an
allowed address.
Reg
Hi,
I was wondering whether its possible to allow everybody with an address
like [EMAIL PROTECTED] to create tickets, and reject everyone else.
(rather than give everyone the create ticket permission)
Thanks,
Tom
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