...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Monday, December 19, 2011 12:58 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] possible RT 4.0.4 attachment bug
On Fri, Dec 16, 2011 at 08:24:02AM -0500, mja...@guesswho.com
On 01/06/2012 12:35 PM, mja...@guesswho.com wrote:
OK, this seems to be a relevant portion of the log file. Sorry about the
delay in replying. -Mike
[Thu Dec 15 19:38:48 2011] [warning]: DBD::mysql::st execute failed: Got a
packet bigger than 'max_allowed_packet' bytes at
for the explanation.
Mike
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Thomas Sibley
Sent: Friday, January 06, 2012 12:51 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] possible RT 4.0.4 attachment
On Fri, 2012-01-06 at 16:11 -0500, mja...@guesswho.com wrote:
The user had tried to submit a mysqldump that was 20GB as an attachment
I'm surprised your mail server didn't fall over from that.
But I didn't expect RT to increment the id when ticket creation failed.
For reference, RT isn't the
...@lists.bestpractical.com] On Behalf Of Alex Vandiver
Sent: Friday, January 06, 2012 4:21 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] possible RT 4.0.4 attachment bug
On Fri, 2012-01-06 at 16:11 -0500, mja...@guesswho.com wrote:
The user had tried to submit a mysqldump that was 20GB
size limit.
Mike
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of
mja...@guesswho.com
Sent: Friday, December 16, 2011 8:24 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] possible RT 4.0.4 attachment bug
This may be a bug
On Fri, Dec 16, 2011 at 08:24:02AM -0500, mja...@guesswho.com wrote:
This may be a bug in the way attachments are handled in 4.0.4.
We recently spun up a new instance of RT 4.0.2, then upgraded to 4.0.4.
Running on Centos 5.7
using MySQL. Yesterday we were at ticket #53. A user
This may be a bug in the way attachments are handled in 4.0.4.
We recently spun up a new instance of RT 4.0.2, then upgraded to 4.0.4. Running
on Centos 5.7 using MySQL. Yesterday we were at ticket #53. A user sent an
email last night with an attachment containing sql statements (a database
