:[EMAIL PROTECTED]
Sent: Wednesday, July 26, 2006 10:11 PM
To: Schultz, Eric; Kenneth Crocker
Cc: rt-users@lists.bestpractical.com
Subject: RE: [rt-users] priviledge user : one query
Hi,
Thanks Eric, Kenneth for your valuable inputs. I have configured the
same and it is working fine
Hi
I have created a privilege user in RT (Ver 3.2.3) so that
users can create the ticket through web interface. But my problem is they are
able to see other tickets in the same queue as well. I want user to see only
the tickets which they have created and should able to create the
Prasad,
I may be wrong (and that is OK with me) but I do not believe you can
give someone the ability to just see just a single ticket in a Queue. I
believe it is all or nothing at all. The privilege should be titled
ShowTickets instead of ShowTicket.
Kenn
LBNL
Prasad Deshpande wrote:
Hi
