Hi my
management have come up with this new requirement, apparently this is
unavailable
What they
want is, once a ticket gets moved to a deferent queue which the ticket
requester is not a part of, can the requester still look in to the ticket
(status
of the ticket) without having permission to
Hi,
Grant ShowTicket to Requestor role.
On Wed, May 30, 2012 at 3:32 PM, Asanka Gunasekera
asanka_gunasek...@yahoo.co.uk wrote:
Hi my management have come up with this new requirement, apparently this is
unavailable
What they want is, once a ticket gets moved to a deferent queue which the