Re: [rt-users] rt-shredder / Ignore Privileged Users

2009-07-24 Thread Tim Gustafson
You're right, see your pain. I think member_of option in the Users plugin can help with this issue. Try attached patch, documentation included. Awesome, that patch seems to work splendidly! Thanks! Tim Gustafson Baskin School of Engineering UC Santa Cruz t...@soe.ucsc.edu 831-459-5354

Re: [rt-users] rt-shredder / Ignore Privileged Users

2009-07-24 Thread Ruslan Zakirov
Landed into 3.8 for 3.8.5. On Fri, Jul 24, 2009 at 6:59 PM, Tim Gustafsont...@soe.ucsc.edu wrote: You're right, see your pain. I think member_of option in the Users plugin can help with this issue. Try attached patch, documentation included. Awesome, that patch seems to work splendidly!  

[rt-users] rt-shredder / Ignore Privileged Users

2009-07-23 Thread Tim Gustafson
Is there any way to have rt-shredder delete users that aren't associated with any tickets -and- aren't privileged? Some of my privileged users might not be associated with a ticket at any given time, but I still don't want them deleted. Tim Gustafson Baskin School of Engineering UC Santa Cruz

Re: [rt-users] rt-shredder / Ignore Privileged Users

2009-07-23 Thread Ruslan Zakirov
There is no such option at this moment except exteding Users plugin of the shredder. On Fri, Jul 24, 2009 at 1:18 AM, Tim Gustafsont...@soe.ucsc.edu wrote: Is there any way to have rt-shredder delete users that aren't associated with any tickets -and- aren't privileged? Some of my privileged

Re: [rt-users] rt-shredder / Ignore Privileged Users

2009-07-23 Thread Jerrad Pierce
We're auto-deleting tickets after 5 years of inactivity, but it seems that in the current implementation, auto-created SPAM users can never be automatically deleted. Unless the shredder could kill the user along with the ticket when it's the only ticket that user has ever made; and ideally

Re: [rt-users] rt-shredder / Ignore Privileged Users

2009-07-23 Thread Tim Gustafson
There is no such option at this moment except extending Users plugin of the shredder. Is there a suggestion box for new features? This seems like a pretty glaring oversight. Surely mine can't be the only organization with privileged users who aren't always attached to tickets. I have about

Re: [rt-users] rt-shredder / Ignore Privileged Users

2009-07-23 Thread Ruslan Zakirov
You're right, see your pain. I think member_of option in the Users plugin can help with this issue. Try attached patch, documentation included. On Fri, Jul 24, 2009 at 3:24 AM, Tim Gustafsont...@soe.ucsc.edu wrote: There is no such option at this moment except extending Users plugin of the