Michael,
How about "Privileged" users?
Kenn
LBNL
Michael Kukla wrote:
Jesse,
Thanks for personally looking into this.
Anyway, we're running RT 3.4.5 and I've checked again: Everyone doesn't
have the "OwnTicket" right neither globally nor in any queue.
Mike Kukla
CASet
645-6000 x
Jesse,
Thanks for personally looking into this.
Anyway, we're running RT 3.4.5 and I've checked again: Everyone doesn't
have the "OwnTicket" right neither globally nor in any queue.
Mike Kukla
CASet
645-6000 x1156
~`
Need assistance?
Always use our workorder syste
On Jun 18, 2007, at 3:13 PM, Michael Kukla wrote:
Jesse et al,
Sorry to say, I again need write the list about something we
noticed last week--namely, that the names of **disabled** users
continue to appear in the Owner drop down one gets when
"Commenting" on ticket.
It appeared that
Jesse et al,
Sorry to say, I again need write the list about something we noticed
last week--namely, that the names of **disabled** users continue to
appear in the Owner drop down one gets when "Commenting" on ticket.
It appeared that the problem might have been due to the combination of
1
On Jun 13, 2007, at 2:43 PM, Michael Kukla wrote:
Jesse,
1.
> Likely the users are still members of groups that have the own
tickets
> right. is that correct?
>
It doesn't appear that way. We have only two locally defined groups
and none of the disabled users who are appearing in the Com
Jesse,
1.
> Likely the users are still members of groups that have the own tickets
> right. is that correct?
>
It doesn't appear that way. We have only two locally defined groups and
none of the disabled users who are appearing in the Comments/Owner drop
are in either of these two groups, i.e.,
On Jun 13, 2007, at 10:26 AM, Michael Kukla wrote:
We've discovered that once-privileged users who have definitely
been disabled via
Configuration->
Users->
SelectUser->
Username->
Let this user access RT (unchecked)
Let this user be granted rights (unchecked)
sti
We've discovered that once-privileged users who have definitely been
disabled via
Configuration->
Users->
SelectUser->
Username->
Let this user access RT (unchecked)
Let this user be granted rights (unchecked)
still show up in the "Owner" dropdown one encounters when
