Re: [rt-users] why doesn't requestor show in ticket reply view?

2009-04-20 Thread Jerrad Pierce
On Mon, Apr 20, 2009 at 12:43, Jo Rhett wrote: > I find it very interesting that you can't see the requestor -- just > the CC receipients of a ticket, when you reply to a ticket.  Is there > a strong reason for this? I would contend that the actual requestor oughn't really matter, and that you cou

Re: [rt-users] why doesn't requestor show in ticket reply view?

2009-04-20 Thread Ruslan Zakirov
Don't see point as those are not Ccs that are displayed on the reply page, but selectors for one time recipients. On Mon, Apr 20, 2009 at 8:43 PM, Jo Rhett wrote: > I find it very interesting that you can't see the requestor -- just > the CC receipients of a ticket, when you reply to a ticket.  I

[rt-users] why doesn't requestor show in ticket reply view?

2009-04-20 Thread Jo Rhett
I find it very interesting that you can't see the requestor -- just the CC receipients of a ticket, when you reply to a ticket. Is there a strong reason for this? Would a patch which put the requestor on the right of the Comment/ Reply select box for viewing be accepted? -- Jo Rhett Net Co