Re:[rt-users] I just can't figure out how to get the values from mycustom fields!

At Monday 3/5/2007 03:08 AM, Brian Kjelin Olsen wrote: Please - Any clues? It would be most appreciated. Med venlig hilsen / Best regards Brian Kjelin Olsen Schilling A/S -Oprindelig meddelelse- Fra: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] På vegne af Brian Kjelin Olsen Sendt: 4.

Re: [rt-users] I just can't figure out how to get the values from mycustom fields!

Brian, Are you trying to get values from existing ticket custom fields? Ticket transaction custom fields are different from ticket custom fields. If you are trying to get values from existing tickets, then the transaction custom fields may very well have no values any longer. Kenn LBNL B

Re: [rt-users] I just can't figure out how to get the values from mycustom fields!

On 3/5/2007 3:08 AM, Brian Kjelin Olsen wrote: I just can't figure how to get the values of custom fields on ticket transactions from scrip. Here's what I've done in a Condition's IsApplicable() sub: my($CFNAME) = 'Severity'; my($q) = $self->TicketObj->QueueObj; my($

Re:[rt-users] I just can't figure out how to get the values from mycustom fields!

Please - Any clues? It would be most appreciated. Med venlig hilsen / Best regards Brian Kjelin Olsen Schilling A/S -Oprindelig meddelelse- Fra: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] På vegne af Brian Kjelin Olsen Sendt: 4. marts 2007 10:26 Til: rt-users@lists.bestpractical.com Emne: