You can create a saved search which shows all tickets create within
say the last 7 days then create a dashboard to email the report to
whomever you'd like.
Search Criteria:
Queue = 'your_queue'
AND Create > '7 days ago'
--
Later,
Darin
On Mon, Mar 25, 2013 at 4:26 PM, Christine Spang
wrote:
>
Darin, Diaulas--
Thanks for the tips! That's really helpful to me.
Christine
On 03/25/2013 04:38 PM, Darin Perusich wrote:
> You can create a saved search which shows all tickets create within
> say the last 7 days then create a dashboard to email the report to
> whomever you'd like.
>
> Search
