Re: [rt-users] Upgrade 3.2.2 to 3.8.7

2010-06-10 Thread Robert Grasso
once you have untarred the RT 3.8.7 transport archive, in the resulting rt-3.8.7 directory, you should read the UPGRADING and UPGRADING.mysql documents : they contains the answers to all your questions (they guided me successfully for my own upgrade) --- Robert GRASSO – System engineer CEDRAT

Re: [rt-users] Upgrade 3.2.2 to 3.8.7

2010-06-10 Thread Andrew Best
Exactly what I did after posting this. In combination with the Wiki entry I posted I successfully did a test upgrade. I was mightly impressed with the performance and the ease of the upgrade. Nice work from the people that made it so painless. Thank you. The only problem we had at the end was the

Re: [rt-users] Upgrade 3.2.2 to 3.8.7

2010-06-10 Thread Andrew Best
Here is the exact error message. Invalid right. Couldn't canonicalize right 'AdminCustomFields' In the list of New rights there is a right called 'AdminCustomField' so somehow we have this non-existent right in our config. I'm looking around for fixes now. As a note, if I revoke this right