Re: [sipx-dev] Alarms

Sorry Douglas...Its configuration issue... Regards, Kumaran T On 8/1/2012 7:16 PM, Douglas Hubler wrote: > It would appear you tested this adequately from different sides, i > would suggest creating a jira. > > On Wed, Aug 1, 2012 at 7:39 AM, Kumaran > wrote: >> Hi All, >> Can Anyone the fo

Re: [sipx-dev] OpenACD

I'm afraid you're right. There was an auto wrap-up in OpenACD back in v1 that is set per client, but this didn't make it into OpenACD v2 and is therefore not configurable in sipx. I think it makes sense to have an auto wrap-up feature, and I'll check if it's simple enough to port to OpenACD v2.

Re: [sipx-dev] Homer

Jim, Can you cat the content of /etc/sipxpbx/sipxhomer.ini? Also please try to set the log level of homer to debug and see if there are any logs pertaining to this error. Mine looks like this. sqa-control-port=5240 sqa-control-address=192.168.1.10 log-level=6 db-url=DATABASE=homer_db;SERVER=l

Re: [sipx-dev] Conference Email notification(4.6)

Although this discussion is moving toward a discussion of political beliefs, it does discuss options and if they should be in the product or not, whether to protect the company or the employee. The argument presented here is that a company is fictional. As a business owner, I would be inclined

Re: [sipx-dev] Conference Email notification(4.6)

My suggestions are only in relation to options that could possibly be made available to both users and administrators. I hope I didn't construe them as rights. Companies are created fictional entities. They are transmitting utilities conveying a service or a product. No company in the world ca

Re: [sipx-dev] Conference Email notification(4.6)

at 3:41 AM, Mircea Carasel wrote: >> Opinions? > > I don't think we want to do anything different than what we did in 4.4 > is my vote. > +1 should be easy to disable e-mail notifications for conferences > sipx-dev@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-dev/

Re: [sipx-dev] Conference Email notification(4.6)

On Wed, Aug 1, 2012 at 3:41 AM, Mircea Carasel wrote: > Opinions? I don't think we want to do anything different than what we did in 4.4 is my vote. ___ sipx-dev mailing list sipx-dev@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/

Re: [sipx-dev] Conference Email notification(4.6)

we tread into the ground where now we advertise the capabilities to be searchable and discoverable and don't have a foolproof way to maintain the data. I dont have the opinion the user has rights in as much as the company has the rights and asserts those (always trumps the user). I think maybe to g

Re: [sipx-dev] Conference Email notification(4.6)

We're talking about options for the user. The user should have the option to receive a simple email notification about a conference call he initiated. A recording should not be attached, unless you don't mind being embarrassed like the FBI when anonymous posted one of their conference calls onlin

Re: [sipx-dev] Homer

Joegen, [root@sipx sipxpbx]# /etc/init.d/sipxhomer nofork sipxhomer version 1.0 - All Rights Reserved. terminate called after throwing an instance of 'HEPDaoException' what(): [MySQL][ODBC 5.1 Driver]Failed to parse the incoming connect string. jim > Can some one try starting sipxhomer ma

Re: [sipx-dev] Homer

no go: [root@pbx ~]# service sipxhomer status sipxhomer dead but pid file exists [root@pbx ~]# /etc/init.d/sipxhomer stop Stopping sipxhomer:[FAILED] [root@pbx ~]# /etc/init.d/sipxhomer nofork sipxhomer version 1.0 - All Rights Reserved. [root@pbx ~]# rpm

Re: [sipx-dev] Conference Email notification(4.6)

but the contents of that communication belong to the company and not to john. john has no right to the recording. On Wed, Aug 1, 2012 at 10:00 AM, Operations wrote: > I understand your point, but let’s say you fire John from your company > today, and tomorrow he files a complaint with the labor

Re: [sipx-dev] OpenACD

Mea culpa… There was a typo in the commands behind the star codes. But there is something else that I did not expect. I have created a queue with one agent. When he receives a call and finishes it he is in the wrap-up state. To make him receive another call I need to: Logoff, Login, Go Available.

Re: [sipx-dev] Homer

On Wed, Aug 1, 2012 at 9:52 AM, Douglas Hubler wrote: > I have one fix i neglected to build, quite possible it may improve things. > I'll post back when it's available, but est. 10min. Updated To test you have latest after a yum clean and yum update rpm -qa sipxhomer should return somethi

Re: [sipx-dev] Homer

smeels like a corrupted build. Lets see if Douglas rebuilt rpms fixes it. Thanks Tony. On 08/01/2012 09:53 PM, Tony Graziano wrote: Correct. It also gives no error message starting homer. Only if you pull status does it show homer dead but pid file exists. On Wed, Aug 1, 2012 at 9:45 AM, Jo

Re: [sipx-dev] Conference Email notification(4.6)

I understand your point, but let's say you fire John from your company today, and tomorrow he files a complaint with the labor department detailing the contention of unfair dismissal, he suspects, are over the contents of a conference call. John, has no option to receive email notification that the

Re: [sipx-dev] Homer

Correct. It also gives no error message starting homer. Only if you pull status does it show homer dead but pid file exists. On Wed, Aug 1, 2012 at 9:45 AM, Joegen Baclor wrote: > It just went back to console without any error? no seg fault? > > > On 08/01/2012 09:40 PM, Tony Graziano wrote: >

Re: [sipx-dev] Homer

I have one fix i neglected to build, quite possible it may improve things. I'll post back when it's available, but est. 10min. On Wed, Aug 1, 2012 at 9:45 AM, Joegen Baclor wrote: > It just went back to console without any error? no seg fault? > > > On 08/01/2012 09:40 PM, Tony Graziano wrote

Re: [sipx-dev] Alarms

It would appear you tested this adequately from different sides, i would suggest creating a jira. On Wed, Aug 1, 2012 at 7:39 AM, Kumaran wrote: > Hi All, >Can Anyone the following scenario in their setup please > 1.Enable alarms > 2.Create a alarm group(not default one) and assig

Re: [sipx-dev] Homer

It just went back to console without any error? no seg fault? On 08/01/2012 09:40 PM, Tony Graziano wrote: [root@pbx database]# /etc/init.d/sipxhomer stop Stopping sipxhomer: [FAILED] [root@pbx database]# /etc/init.d/sipxhomer nofork sipxhomer version 1.0 - All Rights Reserved. [root@pbx da

Re: [sipx-dev] Homer

[root@pbx database]# /etc/init.d/sipxhomer stop Stopping sipxhomer:[FAILED] [root@pbx database]# /etc/init.d/sipxhomer nofork sipxhomer version 1.0 - All Rights Reserved. [root@pbx database]# On Wed, Aug 1, 2012 at 9:39 AM, Joegen Baclor wrote: > Can so

Re: [sipx-dev] Conference Email notification(4.6)

Right now the admin or owner of the conference can already set the conferences to be automatically recorded. I don't see the point in alerting by email something they should already, inherently, know. On Wed, Aug 1, 2012 at 9:32 AM, Operations wrote: > I would think for a business you would wa

Re: [sipx-dev] Homer

Can some one try starting sipxhomer manually and see if there are any errors in console? /etc/init.d/sipxhomer nofork Above command wont daemonize sipxhomer. Send back any errors in console. On 08/01/2012 09:24 PM, jnolen wrote: > Homer no longer works after upgrading to: > > 4.6.0. 2012-08-01

Re: [sipx-dev] Homer

no core logs present. I think it should be easily reproduced but one would need gdb installed and would have to step through the debug to see what is throwing the error unless they are more astute at reading the error codes than I am (ain't saying much). On Wed, Aug 1, 2012 at 9:20 AM, Joegen Bac

Re: [sipx-dev] Conference Email notification(4.6)

I would think for a business you would want to have the option of recording the conference as part of your records for many reasons. It would be nice to have a conferences page that lists dates, times, duration, participants, etc of all the conferences held, and links to recordings of those confere

Re: [sipx-dev] Homer

Homer no longer works after upgrading to: 4.6.0. 2012-08-01EDT07:08:01 ip-10-72-43-110.ec2.internal Note 32-bit system. It did work briefly after updating on 30 July. I see the same PID error when attempting a restart. Restarting sipxhomer and sipxsqa no help. sipxhomer log shows no new ent

Re: [sipx-dev] Homer

Hi Joegen, I never worked on Homer in depth...First is about login to homer if authentication schema is set to Homer managed(not sure user name and password) and second thing I noticed that homer service is shutdown so I mentioned it and its not about either pid value... Regards, Kumaran

Re: [sipx-dev] Homer

Tony, is it generating any core file? On 08/01/2012 09:14 PM, Tony Graziano wrote: re: sipxhomer dead but pid file exists: This also might be relevant: Aug 1 08:51:36 pbx cf-serverd[3926]: Accepting connection from "127.0.0.1" Aug 1 08:51:44 pbx cf3[26146]: Q: "...t.d/mysqld star": Startin

Re: [sipx-dev] Homer

re: sipxhomer dead but pid file exists: This also might be relevant: Aug 1 08:51:36 pbx cf-serverd[3926]: Accepting connection from "127.0.0.1" Aug 1 08:51:44 pbx cf3[26146]: Q: "...t.d/mysqld star": Starting mysqld: [ OK ] Aug 1 08:51:44 pbx cf3[26146]: I: Last 1 quoted lines were gener

Re: [sipx-dev] Homer

Kumaran, I am not sure what kind of update you are waiting for. Is it about the PID file being present while homer crashed? If so, do you have other information for us to work with? PID file being there while the app crashed is normal if you are simply asking a question for the sake of it.

Re: [sipx-dev] Homer

Douglas,Any update? Regards, Kumaran T On 8/1/2012 3:07 PM, Kumaran wrote: > I noticed that homer service is shutdown(sipxhomer dead but pid file exists) > > Regards, > Kumaran T > > On 8/1/2012 2:24 PM, Kumaran wrote: >> Superadmin credential for superadmin privilege but for Homer managed >> Aut

[sipx-dev] Alarms

Hi All, Can Anyone the following scenario in their setup please 1.Enable alarms 2.Create a alarm group(not default one) and assign a email to it 3.Enter wrong password for any user or superadmin for 4 times and check whether you receive the alarm notification via mail or not

Re: [sipx-dev] Conference Email notification(4.6)

On 8/1/2012 4:09 PM, Mircea Carasel wrote: So can I raise a improvement either for removing attachment option in sipxecs or never to send conference email notification? I 'd say not to send email notification for conference... but maybe others can have other opinions... Regards

Re: [sipx-dev] Conference Email notification(4.6)

I would assume the conference owner was aware they had a conference. I see no need to email them either. Though I would see being able to use an MP3 format to download would make it easier to email the recording out if the need arises. On Aug 1, 2012 6:39 AM, "Mircea Carasel" wrote: > So can I ra

Re: [sipx-dev] Conference Email notification(4.6)

> > So can I raise a improvement either for removing attachment option in > sipxecs or never to send conference email notification? > I 'd say not to send email notification for conference... but maybe others can have other opinions... > > Regards, > Kumaran T > >

Re: [sipx-dev] OpenACD

Then fix should in the build...I don't know the what causing the issue...Definitely help need from JV or Cristi... Regards, Kumaran T On 8/1/2012 3:35 PM, Jan Fricke wrote: Yes it is… *Von:*Kumaran [mailto:thiru.venkateshwa...@ttplservices.com ]

Re: [sipx-dev] OpenACD

Yes it is… *Von:* Kumaran [mailto:thiru.venkateshwa...@ttplservices.com] *Gesendet:* Mittwoch, 1. August 2012 11:58 *An:* sipXecs developer discussions *Cc:* Jan Fricke *Betreff:* Re: [sipx-dev] OpenACD Is sipxconfig latest(sipxconfig-4.6.0-261.gbbdad.x86_64)? Regards, Kumaran T On 8/1/2012

Re: [sipx-dev] OpenACD

Is sipxconfig latest(sipxconfig-4.6.0-261.gbbdad.x86_64)? Regards, Kumaran T On 8/1/2012 3:25 PM, Jan Fricke wrote: In my installation the default star codes were *87 and *90. I tried both before I used the web portal. Made an yum update 5 minutes ago. Sipxopenacd release 51.g717ed Openacd

Re: [sipx-dev] OpenACD

In my installation the default star codes were *87 and *90. I tried both before I used the web portal. Made an yum update 5 minutes ago. Sipxopenacd release 51.g717ed Openacd 0.9.5 release 1327.g2d43 The update did not solve the issue. Also tried to disable the portal on 5050 and 5051. What sh

Re: [sipx-dev] Homer

I noticed that homer service is shutdown(sipxhomer dead but pid file exists) Regards, Kumaran T On 8/1/2012 2:24 PM, Kumaran wrote: > Superadmin credential for superadmin privilege but for Homer managed > Authentication scheme > > Regards, > Kumaran T > > On 8/1/2012 2:21 PM, Douglas Hubler wrote

Re: [sipx-dev] OpenACD

This is expected behavior as far as openacd is concerned. An agent can only be logged in via the agent web portal or through release codes, but not both at the same time. If the agent logs in via the web portal, the agent can change release/idle states using the buttons on said portal. Releas

Re: [sipx-dev] OpenACD

Hi Jan, Did you checking in latest 4.6 build? Because for star codes not working in older builds in which issue raised and closed...In the latest build it should work fine.. Regards, Kumaran T On 8/1/2012 2:38 PM, Jan Fricke wrote: I'm trying OpenACD in our 4.6 testsystem. Port 5050 is n

Re: [sipx-dev] OpenACD

I’m trying OpenACD in our 4.6 testsystem. Port 5050 is not reachable from outside. From localhost (using links bash browser J) it works fine. I think there is something I have do configure in the Firewall. But I did not find something like Contact Center or ACD (except the old deprecated ACD syste

Re: [sipx-dev] Conference Email notification(4.6)

On 8/1/2012 1:56 PM, Douglas Hubler wrote: > On Wed, Aug 1, 2012 at 3:41 AM, Mircea Carasel wrote: >> >> On Wed, Aug 1, 2012 at 10:32 AM, Kumaran >> wrote: >>> Hi All, >>> Whether we will receive email notification for conference recording >>> like VM? Because I'm receiving Email notificatio

Re: [sipx-dev] Homer

Superadmin credential for superadmin privilege but for Homer managed Authentication scheme Regards, Kumaran T On 8/1/2012 2:21 PM, Douglas Hubler wrote: > superadmin password in sipxecs > > On Wed, Aug 1, 2012 at 4:49 AM, Kumaran > wrote: >> OK Douglas..We can't login to Homer if we set to Aut

Re: [sipx-dev] Homer

superadmin password in sipxecs On Wed, Aug 1, 2012 at 4:49 AM, Kumaran wrote: > OK Douglas..We can't login to Homer if we set to Authentication scheme to > Homer managed because there is no help text indicate what user name and > password should be used > > Regards, > Kumaran T > > > On 8/1/2

Re: [sipx-dev] Homer

OK Douglas..We can't login to Homer if we set to Authentication scheme to Homer managed because there is no help text indicate what user name and password should be used Regards, Kumaran T On 8/1/2012 2:15 PM, Douglas Hubler wrote: > y, minor bug, but bug. nice catch. please jira > > On Wed

Re: [sipx-dev] Homer

y, minor bug, but bug. nice catch. please jira On Wed, Aug 1, 2012 at 4:42 AM, Kumaran wrote: > Hi All, >Currently homer doesn't display error message (something like > "username/password is wrong") when try to login to homer(superadmin > credential) instead it just flash it empty username an

[sipx-dev] Homer

Hi All, Currently homer doesn't display error message (something like "username/password is wrong") when try to login to homer(superadmin credential) instead it just flash it empty username and password(valid)...IMO it should display error message... Regards, Kumaran T __

Re: [sipx-dev] Conference Email notification(4.6)

On Wed, Aug 1, 2012 at 3:41 AM, Mircea Carasel wrote: > > > On Wed, Aug 1, 2012 at 10:32 AM, Kumaran > wrote: >> >> Hi All, >>Whether we will receive email notification for conference recording >> like VM? Because I'm receiving Email notification with wrong path >> "Listen to message, click h

Re: [sipx-dev] Conference Email notification(4.6)

On Wed, Aug 1, 2012 at 10:32 AM, Kumaran < thiru.venkateshwa...@ttplservices.com> wrote: > Hi All, >Whether we will receive email notification for conference recording > like VM? Because I'm receiving Email notification with wrong path > "Listen to message, click here: > https://176.25.3.201/

[sipx-dev] Conference Email notification(4.6)

Hi All, Whether we will receive email notification for conference recording like VM? Because I'm receiving Email notification with wrong path "Listen to message, click here: https://176.25.3.201/sipxconfig/mailbox/200/*inbox*/10110"; Regards, Kumaran T __