Re: [sipx-users] Prepending area code for local dialing?

2011-04-19 Thread Tony Graziano
create a custom rule to add the proper prefix to any 7 digit number (i.e. prepend with your desired area code, etc.). i typically create internal dial plans that dont require dialing 9 either, but thats me... i also typically suspend the use of "1" and add that at the gateway, so any 7 or 10 digi

[sipx-users] Prepending area code for local dialing?

2011-04-19 Thread John Wells
I know this has to a common problem, but for the life of me I can't dig up the correct documentation. I'm using sipx, voip.ms and a Linksys SPA-3102. Long distance (9+1+10 digit number) is working fine, but I'd like to configure local dialing so that I can dial a 7 digit number and have that number

Re: [sipx-users] Hunt group forking / fall back to hunt group

2011-04-19 Thread Tony Graziano
This will not work. Sipx hunt groups do not support resending the call to the same phones more than one time in a hunt group cycle. the only reliable way to do this is: 1. ring phone lines 200, 201, 202 if no answer then 2. ring lines 203-210, and lines 300-302 (300-302 are secondary lines on th

Re: [sipx-users] Parking Lot with BLF

2011-04-19 Thread Tony Graziano
i do not find that using a speedial to park or retrieve is at all reliable, in fact, the user aspect introduces a very unreliable element with the way the park system and polycom interacts. i use a polycom config which requires manual entry to put the call on "park". the same reliably "unpark". a

[sipx-users] Hunt group forking / fall back to hunt group

2011-04-19 Thread Tom Frey
Hi, I have an issue that I can't seem to figure out it in sipXecs: I have an auto-attendant that forwards to a hunt group which rings 4 phones from support staff. If those phones are not answered within 10 seconds, I need all phones in the office to ring including the original 4 phones. I tried m

Re: [sipx-users] Parking Lot with BLF

2011-04-19 Thread Josh M. Patten
Not currently. See http://track.sipfoundry.org/browse/XX-8473 for more info. From: sipx-users-boun...@list.sipfoundry.org [sipx-users-boun...@list.sipfoundry.org] on behalf of Chris Rawlings [cm.rawli...@gmail.com] Sent: Tuesday, April 19, 2011 7:15 PM To: Discuss

[sipx-users] Parking Lot with BLF

2011-04-19 Thread Chris Rawlings
i am looking into how to do Parking with BLF on either Yealink or Polycom phones... basically what i need is the ability to press a BLF button... that button parks the call in a predetermined location.. the light lights up red on ALL phones that have the button setup on them... the call can be then

Re: [sipx-users] Single number Reach

2011-04-19 Thread Todd Hodgen
Which voicemail do you want it to go to - the cell phone, or the sipxecs. If sipXecs, put the last line to forward to 8+ your extension number. If you want it to go to your cell phones voicemail, have the ringing to your cell phone longer that the period of time that your cell phone voicemail k

Re: [sipx-users] Single number Reach

2011-04-19 Thread Tony Graziano
Send it to your cellphone and turn off the cell phone voicemail by sending bust/na settings at the cellular carrier. Then set the forwarding number to a google voice number set to DND. One box to rule them all and in the cell phone screen transcribe them... On Tue, Apr 19, 2011 at 4:43 PM, Bob And

Re: [sipx-users] 'pinging' a itsp gateway

2011-04-19 Thread M. Ranganathan
On Tue, Apr 19, 2011 at 11:55 AM, Michael Scheidell < michael.scheid...@secnap.com> wrote: > On 4/19/11 11:53 AM, Michael Scheidell wrote: > > On 4/19/11 11:39 AM, Tony Graziano wrote: > > > what you you think of implementing an (optional) 'ping' (sip method > 'OPTIONS') at specified intervals? >

[sipx-users] Single number Reach

2011-04-19 Thread Bob Anderson
I am trying to set up the following: The ability to give customers one number to reach me: I have sip trunk as an alias to my extension(2101)-this is working. I have BRIA on my iphone ext(2201) . I have call forwarding set on my main extension to send calls to the BRIA ext.t the same time

Re: [sipx-users] Basic OpenACD questions on 4.4

2011-04-19 Thread Jim Canfield
On Tue, Apr 19, 2011 at 3:21 PM, Douglas Hubler wrote: > > sorry, this is not clear at all !  Let me restate this: >  - Change an agent's Security level to "SUPERVISOR" as found in the > Call Center Agent's Edit page.  Do *not* make the user superadmin > privledges in the User Edit page. Ha. I

Re: [sipx-users] Cisco SPA 5xx auto-provisioning

2011-04-19 Thread George Niculae
On Tue, Apr 19, 2011 at 11:15 PM, Tom Frey wrote: > Hi, > > I started testing sipXecs for my office but noticed there does not seem > to be support for the Cisco SPA 5xx series phones. > I found that someone apparently made a plugin for them a while ago: > http://track.sipfoundry.org/browse/XX-744

Re: [sipx-users] Basic OpenACD questions on 4.4

2011-04-19 Thread Douglas Hubler
On Tue, Apr 19, 2011 at 3:37 PM, Michael Scheidell wrote: > On 4/19/11 3:20 PM, Douglas Hubler wrote: > If you make someone a supervisor, login to interface on port 5050 then add > supervisor dashboard you should see all sorts of info. sorry, this is not clear at all ! Let me restate this: - Ch

[sipx-users] Cisco SPA 5xx auto-provisioning

2011-04-19 Thread Tom Frey
Hi, I started testing sipXecs for my office but noticed there does not seem to be support for the Cisco SPA 5xx series phones. I found that someone apparently made a plugin for them a while ago: http://track.sipfoundry.org/browse/XX-7443 However, quite frankly I have no idea where to a) find the

Re: [sipx-users] Basic OpenACD questions on 4.4

2011-04-19 Thread George Niculae
On Tue, Apr 19, 2011 at 10:20 PM, Douglas Hubler wrote: > If you make someone a supervisor, login to interface on port 5050 then add > supervisor dashboard you should see all sorts of info. > > The format for the commands is quasi freeswitch but on your initial tests, > ignore those commands and l

Re: [sipx-users] List of Issues - Random Crashing - Exchange Integration

2011-04-19 Thread Michael Scheidell
On 4/19/11 3:21 PM, Matt White wrote: Look back in your proxy log for fake accounts like "Bob@sipdomain" etc. It has gotten so bad we no longer allow 5060 from the internet. In that way, Sipxbridge 5080 port requirment/limitation has saved us as most attackers aren't looking for alternative

Re: [sipx-users] Basic OpenACD questions on 4.4

2011-04-19 Thread Michael Scheidell
On 4/19/11 3:20 PM, Douglas Hubler wrote: If you make someone a supervisor, login to interface on port 5050 then add supervisor dashboard you should see all sorts of info. The format for the commands is quasi freeswitch but on your initial tests, ignore those commands and log into interface

Re: [sipx-users] List of Issues - Random Crashing - Exchange Integration

2011-04-19 Thread Matt White
>>> On 4/19/2011 at 08:00 AM, in message , Chris Rawlings wrote: > are you using Unified Messaging on Exchange Server SP1 ? > I did not have any issues with SipX other than random crashing. As for I believe it has already been suggested but your random crashing could be due to sip attacks. In

Re: [sipx-users] Basic OpenACD questions on 4.4

2011-04-19 Thread Douglas Hubler
If you make someone a supervisor, login to interface on port 5050 then add supervisor dashboard you should see all sorts of info. The format for the commands is quasi freeswitch but on your initial tests, ignore those commands and log into interface on port 5050 and go available from there to take

Re: [sipx-users] Caller-ID

2011-04-19 Thread Michael Scheidell
On 4/19/11 2:59 PM, Kyle Haefner wrote: Hi All, Using the caller-Id field one can mask the caller-Id for external calls. Is there a way to do this for internal calls as well? I have users that want a forward facing number shown for all outbound calls. is this two questions or one? users can

[sipx-users] Caller-ID

2011-04-19 Thread Kyle Haefner
Hi All, Using the caller-Id field one can mask the caller-Id for external calls. Is there a way to do this for internal calls as well? I have users that want a forward facing number shown for all outbound calls. Thanks! Kyle ___ sipx-users mailing li

[sipx-users] Basic OpenACD questions on 4.4

2011-04-19 Thread Jim Canfield
Hi folks, Wanted to start getting familiar with openACD this morning and I have a couple basic questions: 1) Where do you see queue status? 2) When writing commands, what is the proper format?  For example the wiki has the following for "Login": agent_dialplan_listener testme@fedorabox age

Re: [sipx-users] I'm locked out from admin privileges.

2011-04-19 Thread Nathaniel Watkins
I guess 'one liners' aren't that funny after all... This message and any files transmitted with it are intended only for the individual(s) or entity named. If you are not the intended individual(s) or entity named you are hereby notified that any disclosure, copying, distribution or reliance up

Re: [sipx-users] 'pinging' a itsp gateway

2011-04-19 Thread Michael Scheidell
On 4/19/11 2:09 PM, Michael Scheidell wrote: On 4/19/11 1:58 PM, Matt White wrote: Yeah, that would work too but still requires the itsp to support responding to the options. Ultimalty I think thats the more elegant solution is to support that type of sip options and response. The other th

Re: [sipx-users] 'pinging' a itsp gateway

2011-04-19 Thread Michael Scheidell
On 4/19/11 1:58 PM, Matt White wrote: Yeah, that would work too but still requires the itsp to support responding to the options. Ultimalty I think thats the more elegant solution is to support that type of sip options and response. The other thing would be to simply build an alarm when a "

Re: [sipx-users] 'pinging' a itsp gateway

2011-04-19 Thread Matt White
>>> On 4/19/2011 at 01:24 PM, in message <4dadc54e.9080...@secnap.com>, Michael Scheidell wrote: > On 4/19/11 12:27 PM, Matt White wrote: >> However, it would be nice if the options was there in the itsp template to > enable it for any itsp that supports it. >> >> > download a centos5 rpm of sip

Re: [sipx-users] 'pinging' a itsp gateway

2011-04-19 Thread Michael Scheidell
On 4/19/11 12:27 PM, Matt White wrote: However, it would be nice if the options was there in the itsp template to enable it for any itsp that supports it. download a centos5 rpm of sipsak. while /usr/bin/sipsak -s sip:ping@1.1.1.1 -vv; do sleep 30; done you could script something to 'ping'

Re: [sipx-users] I'm locked out from admin privileges.

2011-04-19 Thread Manny
Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: 8bit Organization: SipXecs Forum In-Reply-To: X-FUDforum: 08063afcdd00a6e76393c5b9527381e8 <58761> Message-ID: well now i feel a little embarrassed. I tried again just now and it worked perfectly!! Thank you once again G

Re: [sipx-users] I'm locked out from admin privileges.

2011-04-19 Thread George Niculae
On Tue, Apr 19, 2011 at 7:30 PM, Manny wrote: > > Content-Type: text/plain; >  charset="utf-8" > Content-Transfer-Encoding: 8bit > Organization: SipXecs Forum > In-Reply-To: > X-FUDforum: 08063afcdd00a6e76393c5b9527381e8 <58759> > Message-ID: > > > > Ok i was able to follow through with everythi

Re: [sipx-users] I'm locked out from admin privileges.

2011-04-19 Thread Manny
Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: 8bit Organization: SipXecs Forum In-Reply-To: X-FUDforum: 08063afcdd00a6e76393c5b9527381e8 <58759> Message-ID: Ok i was able to follow through with everything you said. except how to accept and save value 4 'enable' meani

Re: [sipx-users] 'pinging' a itsp gateway

2011-04-19 Thread Matt White
>>> On 4/19/2011 at 11:53 AM, in message <4dadb002.10...@secnap.com>, Michael Scheidell wrote: > On 4/19/11 11:39 AM, Tony Graziano wrote: >> >>> what you you think of implementing an (optional) 'ping' (sip method >>> 'OPTIONS') at specified intervals? >>> >> There is an assumption that all its

Re: [sipx-users] 'pinging' a itsp gateway

2011-04-19 Thread Michael Scheidell
On 4/19/11 11:53 AM, Michael Scheidell wrote: On 4/19/11 11:39 AM, Tony Graziano wrote: what you you think of implementing an (optional) 'ping' (sip method 'OPTIONS') at specified intervals? There is an assumption that all itsp's support that... it would be better to send it a keepalive, and

Re: [sipx-users] 'pinging' a itsp gateway

2011-04-19 Thread Michael Scheidell
On 4/19/11 11:39 AM, Tony Graziano wrote: what you you think of implementing an (optional) 'ping' (sip method 'OPTIONS') at specified intervals? There is an assumption that all itsp's support that... it would be better to send it a keepalive, and observe the response, parse it and send an ala

Re: [sipx-users] 'pinging' a itsp gateway

2011-04-19 Thread Tony Graziano
On Tue, Apr 19, 2011 at 11:31 AM, Michael Scheidell wrote: > Looking for a way to be notified if an ip authentication based, or unmanaged > sip trunk becomes unresponsive, network fails, etc. > The alarms function would be where this would fit in (nicely). > > for user/auth method, sipx will notif

[sipx-users] 'pinging' a itsp gateway

2011-04-19 Thread Michael Scheidell
Looking for a way to be notified if an ip authentication based, or unmanaged sip trunk becomes unresponsive, network fails, etc. for user/auth method, sipx will notify you if it can't keep registration as per the registration interval. but this doesn't do anything for ip based (if you have 'r

Re: [sipx-users] List of Issues - Random Crashing - Exchange Integration

2011-04-19 Thread Kyle Haefner
Chris, You've probably already done this, but it is something that tripped me up so may help others down the line. 4.2.1 did not seem to care if Exchange was part of the intranet subnets, but 4.4 won't work with Exchange unless Exchange falls within the intranet subnet. Kyle On Tue, Apr 19, 201

[sipx-users] port 5060->5080 without pat?

2011-04-19 Thread Michael Scheidell
something like this might work. . http://cpansearch.perl.org/src/SULLR/Net-SIP-0.55/bin/stateless_proxy.pl -- Michael Scheidell, CTO o: 561-999-5000 d: 561-948-2259 ISN: 1259*1300 >*| *SECNAP Network Security Corporation * Best Intrusion Prevention Product, Networks Product Guide * Certif

Re: [sipx-users] List of Issues - Random Crashing - Exchange Integration

2011-04-19 Thread Chris Rawlings
are you using Unified Messaging on Exchange Server SP1 ? I did not have any issues with SipX other than random crashing. As for exchange i believe it is quite borked on 4.4. I setup a 4.2.1 machine the same way i have always and all issues are now gone except for the AA on exchange 2010 sp1. This i

Re: [sipx-users] List of Issues - Random Crashing - Exchange Integration

2011-04-19 Thread George Niculae
On Tue, Apr 19, 2011 at 4:27 AM, Zhiping Wang wrote: > "i saw that 4.4 is still beta and 4.2.1 is the stable release" > > It's also my concern. It's hard to make the decision to move to 4.4 from > 4.2.1 ... > > > On Tue, Apr 19, 2011 at 8:52 AM, Chris Rawlings > wrote: >> >> it looks like i fixed