Re: [sipx-users] 4.6 Contact Center Hangup Issue

2012-11-28 Thread Jan Vincent Liwanag
Trevor, Found out what's causing this. Some freeswitch integration files turned out to be missing. Fixing this on the next RPM of openacd. Jan Vincent Liwanag jvliwa...@ezuce.com On Nov 29, 2012, at 12:19 AM, Alan Worstell wrote: > On 11/28/12 7:44 AM, Melcon Moraes wrote: >> Do you really

Re: [sipx-users] sipx 4.6 inbound ivr-->extension always not available

2012-11-28 Thread Nicholas Drayer
At last, I am now able to turn the problem incoming call audio problem on and off repeatably and reliably: it has something to do with XMPP. Below are the repeatable steps. Does anyone have an idea what I should do with this... put in a bug report? I don't want to do that without someone's advic

Re: [sipx-users] sipx 4.6 inbound ivr-->extension always not available

2012-11-28 Thread Nicholas Drayer
The MoH issue is related to Bria: I've now figured out that the MoH issue only occurs happens with the Mac OS X Bria client. Same for the hold/resume issue - works properly on Windows, can't resume on Mac. Both exhibit the main problem of no audio in/out for external received calls. What I fin

Re: [sipx-users] sipx 4.6 inbound ivr-->extension always not available

2012-11-28 Thread Nicholas Drayer
Another day and yet a bit closer: the Polycom SoundPoint I managed to provision for this server has no problems whatsoever. MoH, inbound, outbound - all are no problem! So I think I can only conclude that it is a Bria-specific problem. That's a relief - I think I now can conclude the server I've

Re: [sipx-users] sipx 4.6 inbound ivr-->extension always not available

2012-11-28 Thread Nicholas Drayer
That all looks good Joegen: Pretty much the same from all three sites I'm testing from. From: Joegen Baclor [mailto:jbac...@ezuce.com] Sent: November-28-12 1:10 AM To: Nicholas Drayer Cc: Discussion list for users of sipXecs software Subject: Re: [sipx-users] sipx 4.6 inbound ivr-->extension alwa

Re: [sipx-users] Upgrade from 4.2.1 to 4.6

2012-11-28 Thread Tony Graziano
In 4.2-4.4 you should use the same hostname/IP/sip domain before doing your restore. Did you take those steps? On Nov 28, 2012 7:31 AM, "Daniel Peinado" wrote: > Hello, > > I have installed the sipxecs 4.2.1. My setup has 1 master Sipxecs and one > slave. I try to restore the backup and I do the

Re: [sipx-users] Upgrade from 4.2.1 to 4.6

2012-11-28 Thread Michael Picher
Daniel, Are you trying to do 4.2.1 in a virtual? If so, here's what I'd do. Get 4.2.1 installed in one virt with same IP and same host name as the master. Restore configuration and voicemail. In the GUI, remove the second server. Send profiles. Now, do an in-place upgrade of a single server syst

Re: [sipx-users] sipx 4.6 inbound ivr-->extension always not available

2012-11-28 Thread Melcon Moraes
Even when "other phones" are from an ITSP call coming through the sipXbridge setup to play MoH? - MM On Wed, Nov 28, 2012 at 7:07 AM, Kumaran < thiru.venkateshwa...@ttplservices.com> wrote: > Bria won't support MoH..If Bria put on Hold other phones won't hear MoH.. > > Regards, > Kumaran T > >

Re: [sipx-users] Call forwarding

2012-11-28 Thread Michael Picher
since your call forwarding for is set to 20 seconds it should pull it back and move to . try setting the initial forward on to 40 seconds and see what happens. you may run into call timeout issues with ringing this long... mike On Wed, Nov 28, 2012 at 6:57 AM, Melcon Moraes wrot

Re: [sipx-users] 4.6 Contact Center Hangup Issue

2012-11-28 Thread Alan Worstell
On 11/28/12 7:44 AM, Melcon Moraes wrote: > Do you really have literally {SERVERNAME} on the output or you just > "masked" the server name? You're supposed to have your FQDN in place. > > - > MM > Hello, This is just the masked FQDN of our server. Regards, Alan Worstell A1 Networks - Systems Adm

Re: [sipx-users] 4.6 Contact Center Hangup Issue

2012-11-28 Thread Melcon Moraes
Do you really have literally {SERVERNAME} on the output or you just "masked" the server name? You're supposed to have your FQDN in place. - MM On Wed, Nov 28, 2012 at 1:08 PM, Trevor L Benson wrote: > Jan, > > Response Inline: > > > > > On Nov 28, 2012, at 2:39 AM, Jan Vincent Liwanag > wrot

Re: [sipx-users] 4.6 Contact Center Hangup Issue

2012-11-28 Thread Trevor L Benson
Jan, Response Inline: On Nov 28, 2012, at 2:39 AM, Jan Vincent Liwanag wrote: > Hi Trevor, > > See inline > > Jan Vincent Liwanag > jvliwa...@ezuce.com > > > > On Nov 28, 2012, at 3:44 AM, Trevor L Benson wrote: > >> Hello, >> >> We have been in the process of testing openUC 4.6 wi

Re: [sipx-users] Upgraded to v4.4.0 and now no MWI

2012-11-28 Thread Melcon Moraes
Not sure if that helps, but this option has been "always" present, even back to the 3.10.X. - MM On Wed, Nov 28, 2012 at 8:20 AM, Joegen Baclor wrote: > look for SIP_REGISTRAR.MWI.UA.CISCO : ^(CSCO|Cisco) in > /etc/sipxpbx/sipxregistrar/registrar-config.vm. Change it to > SIP_REGISTRAR.MWI.U

Re: [sipx-users] Upgrade from 4.2.1 to 4.6

2012-11-28 Thread Daniel Peinado
Hello, I have installed the sipxecs 4.2.1. My setup has 1 master Sipxecs and one slave. I try to restore the backup and I do the next. 1) install sipxecs (1 master) 4.2.1 and yum update 2) install sipxecs (2 slave) 4.2.1 and yum update 3) add slave server in sipxecs interface and send profiles.

Re: [sipx-users] Call forwarding

2012-11-28 Thread Melcon Moraes
Have you tried to wait for more than 20 seconds on and see if that goes to ? I believe that is what is going to happen. - MM On Wed, Nov 28, 2012 at 9:11 AM, Elwin Formsma wrote: > Hi, > > I've got a question about Call forwarding in SipXecs. The following > situation occurs: > > User

Re: [sipx-users] Problem starting OpenACD on sipx 4.6

2012-11-28 Thread Melcon Moraes
It's working now. Thanks. openacd-0.9.5-741.gd7f6.x86_64 sipxopenacd-4.6.0-890.ge4ca9.x86_64 are the ones I have installed yesterday. - MM On Tue, Nov 27, 2012 at 10:23 AM, George Niculae wrote: > On Tue, Nov 27, 2012 at 6:54 AM, Kumaran < > thiru.venkateshwa...@ttplservices.com> wrote: > >>

[sipx-users] Call forwarding

2012-11-28 Thread Elwin Formsma
Hi, I've got a question about Call forwarding in SipXecs. The following situation occurs: User has the following call forwardings 1. Call for 20 seconds 2. Call for 20 seconds 3. Call for 20 seconds 4. Go to voicemail User has the following call forwardings: 1. Call 222

Re: [sipx-users] 4.6 Contact Center Hangup Issue

2012-11-28 Thread Jan Vincent Liwanag
Hi Trevor, See inline Jan Vincent Liwanag jvliwa...@ezuce.com On Nov 28, 2012, at 3:44 AM, Trevor L Benson wrote: > Hello, > > We have been in the process of testing openUC 4.6 with plans to migrate off > of our 4.4. The last functional test for internal use was migrating our ACD > to

Re: [sipx-users] Upgraded to v4.4.0 and now no MWI

2012-11-28 Thread Joegen Baclor
look for SIP_REGISTRAR.MWI.UA.CISCO : ^(CSCO|Cisco) in /etc/sipxpbx/sipxregistrar/registrar-config.vm. Change it to SIP_REGISTRAR.MWI.UA.CISCO : ^(DISABLED). Resend profiles and see if you still get the error. I'm not sure if Cisco now supports solicited notify. This config change disables

Re: [sipx-users] Upgraded to v4.4.0 and now no MWI

2012-11-28 Thread Paul Sander
also below are a summary of wireshark traces connnected to mirrored ports of both live and test servers. Live server v4.2.1 - Good MWI trace - message left, light on 6129 - 10.203.105.50 > 161.2.128.24 - Request: INVITE 6131 - 161.2.128.24 > 10.203.105.50 - Status: 100 Trying 6153 - 161.2.128.2

Re: [sipx-users] Upgraded to v4.4.0 and now no MWI

2012-11-28 Thread Paul Sander
Hi, sipstatus file attached...look at the time around 06:51.805014 Cheers, Paul sipstatus_test.log Description: Binary data ___ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users/

Re: [sipx-users] Upgarded to v4.4.0 and now no MWI

2012-11-28 Thread Joegen Baclor
Without the logs, it's any one's guess. Debug elvel log of from sip status would be nice. On 11/28/2012 05:51 PM, Paul Sander wrote: > > I am upgrading our voicemail to v4.4 and everything is ok > apart from no MWI. I see when debugging and error message > within sipstatus that says '481 Subscr

[sipx-users] Upgarded to v4.4.0 and now no MWI

2012-11-28 Thread Paul Sander
I am upgrading our voicemail to v4.4 and everything is ok apart from no MWI. I see when debugging and error message within sipstatus that says '481 Subscription doesn't exist.' The current server with v4.2.1 is fine with no issues. We are only using voice mail with a SIP trunk into Cisco Call

Re: [sipx-users] sipx 4.6 inbound ivr-->extension always not available

2012-11-28 Thread Joegen Baclor
I was wrong. It's no sipXnonat that you should be looking for but to make sure your registrations has x-sipX-privcontact. Can you verify this for all your NATed registrations? On 11/28/2012 04:35 PM, Nicholas Drayer wrote: Thank you Joegen, Yes, it's registered and sipXnonat is not visible o

Re: [sipx-users] sipx 4.6 inbound ivr-->extension always not available

2012-11-28 Thread Kumaran
Bria won't support MoH..If Bria put on Hold other phones won't hear MoH.. Regards, Kumaran T On 11/28/2012 2:29 PM, Joegen Baclor wrote: I'm not sure if Bria supports MoH. Can someone verify this? On 11/28/2012 04:35 PM, Nicholas Drayer wrote: Thank you Joegen, Yes, it's registered and sipX

Re: [sipx-users] sipx 4.6 inbound ivr-->extension always not available

2012-11-28 Thread Joegen Baclor
I'm not sure if Bria supports MoH. Can someone verify this? On 11/28/2012 04:35 PM, Nicholas Drayer wrote: Thank you Joegen, Yes, it's registered and sipXnonat is not visible on the registration (on the web portal). And yes, I put the Bria logging on and it receives keep-alive (I think I'm a

Re: [sipx-users] sipx 4.6 inbound ivr-->extension always not available

2012-11-28 Thread Nicholas Drayer
Thank you Joegen, Yes, it's registered and sipXnonat is not visible on the registration (on the web portal). And yes, I put the Bria logging on and it receives keep-alive (I think I'm able to make out that is says every 30 seconds). I ran "tcpdump -v host sipx.mydomain.com", which is showing th