Re: [sipx-users] Bria MoH Problem & 4.6

2012-03-19 Thread Todd Hodgen
hetti Sent: Monday, March 19, 2012 2:52 AM To: sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] Bria MoH Problem & 4.6 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: 8bit Organization: SipXecs Forum In-Reply-To: X-FUDforum: 08063afcdd00a6e76393

Re: [sipx-users] Bria MoH Problem & 4.6

2012-03-19 Thread Todd Hodgen
: [sipx-users] Bria MoH Problem & 4.6 I realize that, however, that is the software that Member First Mortgage uses. I know of no other commercially support software that works as well as the CounterPath Bria softphone. Perhaps there are other business level quality softphone software

Re: [sipx-users] Bria MoH Problem & 4.6

2012-03-19 Thread Emilio Panighetti
Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: 8bit Organization: SipXecs Forum In-Reply-To: X-FUDforum: 08063afcdd00a6e76393c5b9527381e8 <66702> Message-ID: <1048e.4f671...@forum.sipfoundry.org> Tony, a=sendonly is part of RFC 3264; which I understand Bria supports.

Re: [sipx-users] Bria MoH Problem & 4.6

2012-03-19 Thread Tony Graziano
The goal of the IETF standard is to fix a broken and problematic function within the standards. On hold at 0.0.0.0 doesn't really cut it. When you are trying to centrally manage a phone system with 500 users, you need standards that you can use to your advantage and will let the UA direct the MOH t

Re: [sipx-users] Bria MoH Problem & 4.6

2012-03-19 Thread Matt White
>>> Robert Schroeder 03/19/12 2:44 PM >>> >I do understand that there is a problem with supporting the standard. I assume that it is a particular RFC standard. Is that >correct. > >I have placed a support question out to CounterPath asking them if there is ever going to be an option within the s

Re: [sipx-users] Bria MoH Problem & 4.6

2012-03-19 Thread Emilio Panighetti
Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: 8bit Organization: SipXecs Forum In-Reply-To: X-FUDforum: 08063afcdd00a6e76393c5b9527381e8 <66690> Message-ID: <10482.4f670...@forum.sipfoundry.org> Tony, Keep in mind the specification you're referring to is a draft; inc

Re: [sipx-users] Bria MoH Problem & 4.6

2012-03-19 Thread Robert Schroeder
This is the latest reply from CounterPath support: Hi Rob Music on hold is a server side function. There is no provision from within the client for serving that locally. Regards, Customer Support CounterPath Corporation Well, it looks like I am on the hunt for a new softphone software to

Re: [sipx-users] Bria MoH Problem & 4.6

2012-03-19 Thread Robert Schroeder
I realize that, however, that is the software that Member First Mortgage uses. I know of no other commercially support software that works as well as the CounterPath Bria softphone. Perhaps there are other business level quality softphone software that you would suggest with sipXecs? NOTIC

Re: [sipx-users] Bria MoH Problem & 4.6

2012-03-19 Thread Tony Graziano
I never once advocated counterpath as a valid choice... On Mon, Mar 19, 2012 at 4:28 PM, Robert Schroeder < robert.schroe...@memberfirstmortgage.com> wrote: > Tony & Mike, > > ** ** > > Well CounterPath has said that it supports the two following methods. > > ** ** > > **1. **Handle

Re: [sipx-users] Bria MoH Problem & 4.6

2012-03-19 Thread Tony Graziano
OK, so whatever is brokering your connections from the remote users has to be able to intercept and handle the MOH for you. I'm not sure if there is actually a way to do this with AudioCodes gateways. It would have to be a function of the traversal with the remote users to your network and intercep

Re: [sipx-users] Bria MoH Problem & 4.6

2012-03-19 Thread Robert Schroeder
Tony, I currently have three PRI circuits connected to a AudioCodes Mediant 1000 device for PSTN termination. All the users use the Bria Professional 3.3.2-65843 softphone. The conference rooms each use a Polycom SoundStation IP 6000. (MoH Works Great) The operator/receptionist uses the VO

Re: [sipx-users] Bria MoH Problem & 4.6

2012-03-19 Thread Tony Graziano
Some session border controller allow you to upload music on hold and weather the providers support music on hold or not they are able to play music on hold. What type of p s t n connection do you have? On Mar 19, 2012 2:43 PM, "Robert Schroeder" < robert.schroe...@memberfirstmortgage.com> wrote: >

Re: [sipx-users] Bria MoH Problem & 4.6

2012-03-19 Thread Robert Schroeder
I do understand that there is a problem with supporting the standard. I assume that it is a particular RFC standard. Is that correct. I have placed a support question out to CounterPath asking them if there is ever going to be an option within the software to select a music file. This same pro

Re: [sipx-users] Bria MoH Problem & 4.6

2012-03-19 Thread Michael Picher
There is nothing in 4.6 that would change this. Bria just doesn't support the standard that is used by sipXecs. If sipXbridge is used for trunk termination it can be used to inject MoH for clients that don't support the MoH standard sipXecs uses. Mike On Mon, Mar 19, 2012 at 2:05 PM, Robert Sch

[sipx-users] Bria MoH Problem & 4.6

2012-03-19 Thread Robert Schroeder
Does anyone know if the MoH problem between Bria and sipXecs is addressed in the 4.6 release? Perhaps there is an alternate configuration method to get MoH to work. The Bria software does not provide the ability to play a music file when a call has been placed on hold. Software such as VOP or Ph