>
> On Mon, 2008-07-07 at 16:58 -0700, IT Services wrote:
> > 1. call forwarding is not working when forwarding to an
> external number.
> > The PSTN gateway receives [EMAIL PROTECTED] (the ext. #) rather
> > than [EMAIL PROTECTED] (the external number). Call
> forwarding
> > works when forwar
On Mon, 2008-07-07 at 16:58 -0700, IT Services wrote:
> 1. call forwarding is not working when forwarding to an external number.
> The PSTN gateway receives [EMAIL PROTECTED] (the ext. #) rather than
> [EMAIL PROTECTED] (the external number). Call forwarding works
> when forwarding to another inter
orwarding to another internal extension.
2. the trace pointed out SSL errors and/or issues.
Any help is appreciated!
tommy
-Original Message-
From: Dale Worley [mailto:[EMAIL PROTECTED]
Sent: Monday, July 07, 2008 12:20 PM
To: IT Services
Cc: Tony Graziano; sipx-users@list.sipfoundry.org
Sub
:[EMAIL PROTECTED]
Sent: Monday, July 07, 2008 12:20 PM
To: IT Services
Cc: Tony Graziano; sipx-users@list.sipfoundry.org
Subject: Re: [sipx-users] Call Forwarding Not Working
On Mon, 2008-07-07 at 09:41 -0700, IT Services wrote:
> *** log files listed below!
Remember -- when sending log files,
On Mon, 2008-07-07 at 09:41 -0700, IT Services wrote:
> *** log files listed below!
Remember -- when sending log files, do NOT cut-and-past them. Most mail
programs damage the formatting, making it impossible to use our tools to
search and analyze the logs. ATTACH the files to your message, or
-Original Message-
From: Tony Graziano [mailto:[EMAIL PROTECTED]
Sent: Monday, July 07, 2008 9:30 AM
To: IT Services
Cc: sipx-users@list.sipfoundry.org
Subject: RE: [sipx-users] Call Forwarding Not Working
Please point to the log files again so they can be viewed.
*** log files
xtension, things work. It's only when I
forward to an external number when things don't work.
Thanks!
tommy
From: Tony Graziano [mailto:[EMAIL PROTECTED]
Sent: Thursday, July 03, 2008 5:16 PM
To: IT Services
Cc: sipx-users@list.sipfoundry.org
Subj
___
From: Tony Graziano [mailto:[EMAIL PROTECTED]
Sent: Thursday, July 03, 2008 5:16 PM
To: IT Services
Cc: sipx-users@list.sipfoundry.org
Subject: RE: [sipx-users] Call Forwarding Not Working
Look at Scott's last post.
"
Your sipxconfig.log file has many replication failures
Look at Scott's last post.
"
Your sipxconfig.log file has many replication failures due to SSL
certification failures.
"
This probably means the replication of the dialing plan (changes, like call
forwarding) are not actually being used by the system. Essentially you are
"stuck" in a time m
I did upgrade the version to current so it doesn't seem to be that.
For some reason, it seems that sipx is not relaying the 'forward-to'
number to the gateway.
The sipx-trace below shows the external number (793-4068) being routed
but then it switches back to ext 343. therefore, the gateway recei
On Thu, 2008-07-03 at 12:59 -0700, IT Services wrote:
> An update:
>
> 1. the scenario is this:
>
> Ext 343 has calls forwarded to an external number 793-4068.
Your sipxconfig.log file has many replication failures due to SSL
certification failures.
--
Scott Lawrence tel:+1.781.229.053
Another thing to look at is creating a user with NO PHONE, call forward that
internal user to the PSTN number, then call it. If that works, then try to
forward the call from the actual user to the "phanton" user and see if that
works.
>>> "IT Services" <[EMAIL PROTECTED]> 07/03/08 03:59PM >>>
What version firmware are you using on the Grandstream?
http://grandstream.com/DOWNLOAD/FIRMWARE/GXW4104_GXW4108/Release_GXW4104_GXW4108_1.0.1.8.zip
1.0.1.8 is the most recent, there are a lot of fixes in the last two versions
of this.
>>> "IT Services" <[EMAIL PROTECTED]> 07/03/08 03:59PM >>>
An update:
1. the scenario is this:
Ext 343 has calls forwarded to an external number 793-4068.
Ext 355 dials ext 343. gets failed call. Gateway and SIPX trace is
listed below.
Every ext has mobile turned ON.
2. version: sipXconfig (3.10.1-012233 2008-04-08T22:39:19 ecs-centos5)
3. gat
And...you know way more than I, so I appreciate this a lot!
tommy
-Original Message-
From: Tony Graziano [mailto:[EMAIL PROTECTED]
Sent: Wednesday, July 02, 2008 4:17 PM
To: IT Services; [EMAIL PROTECTED]
Cc: sipx-users@list.sipfoundry.org
Subject: RE: [sipx-users] Call Forwarding Not Wor
It's most likely one of two things:
1. There is a problem with your rules and the call is not being forwarded
properly by sipx. A call trace from sipx would be very helpful.
2. The gateway is not handling the forwarding properly (i.e. I think the
grandstream has a strange way of handling "stage
1. subject modified to reflect what the need is.
2. the scenario is this:
Ext 343 has calls forwarded to 555-1234 (example).
Ext 336 dials ext 343. gets failed call. Gateway trace is
listed below.
Every ext has mobile turned ON.
3. version: sipXconfig (3.10
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