Re: [sipx-users] Issue with autoattendant and remote workers (authrules.xml).

2011-01-28 Thread andrewpitman
Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: 8bit Organization: SipXecs Forum In-Reply-To: <1046233359.1713332.1295892962545.javamail.r...@sz0032a.westchester.pa.mail.comcast.net> X-FUDforum: 08063afcdd00a6e76393c5b9527381e8 <56441> Message-ID: Nope.

Re: [sipx-users] Issue with autoattendant and remote workers (authrules.xml).

2011-01-28 Thread srinivasa rao
Do you use bandwidth.com as your provider? srinivasarao seelam From: "andrewpit...@comcast.net" To: sipx-users@list.sipfoundry.org Sent: Mon, January 24, 2011 1:16:02 PM Subject: [sipx-users] Issue with autoattendant and remote workers (authrules.x

Re: [sipx-users] Issue with autoattendant and remote workers (authrules.xml).

2011-01-25 Thread andrewpitman
uary 25, 2011 12:38:40 AM Subject: Re: [sipx-users] Issue with autoattendant and remote workers (authrules.xml). You shouldn't have to change dial plans what-so-ever to get calls to ACD. There are lines in "Call Center" configuration pages that let you define a number. If however you wa

Re: [sipx-users] Issue with autoattendant and remote workers (authrules.xml).

2011-01-24 Thread Douglas Hubler
So glad your checking out ACD, thanks! comments in-line On Mon, Jan 24, 2011 at 1:16 PM, wrote: > I'm running the 4.4.0-53 build from the SIP Foundry site, and it seems that > the autoattendant gets broken for remote workers when adding dial plans to > support OpenACD and my SIP trunk to the

[sipx-users] Issue with autoattendant and remote workers (authrules.xml).

2011-01-24 Thread andrewpitman
All, I'm running the 4.4.0-53 build from the SIP Foundry site, and it seems that the autoattendant gets broken for remote workers when adding dial plans to support OpenACD and my SIP trunk to the PSTN. It looks like calls to the autoattendant for either voicemail or the custom IVR I'm puttin