You should have a static IP address from the ISP and your OWN firewall
configured with that static IP plugged into their modem.
On Jul 9, 2012 2:55 PM, "Bryan Anderson" wrote:
> I plan to, but I just got to figure out how. I think I will run a ?call
>> generator? from the server in this office
>
> I plan to, but I just got to figure out how. I think I will run a ?call
> generator? from the server in this office to one of our others. We really
> haven't had to many issues with NexVortex since we go the big one when we
> first went live two years ago fixed. I know they use Level3 and B
Without looking I recall opening 200 tickets with nexvortex using an ingate
in less than a year.
So if it were me, and its not, I'd be really sure to not take their word
for it and do my own verification.
On Jul 9, 2012 2:10 PM, "Gerald Drouillard" wrote:
> On 7/9/2012 12:53 PM, Bryan Anderson w
On 7/9/2012 12:53 PM, Bryan Anderson wrote:
> Here is a trace from when I was talking with one of the users. This
> was the first trace I noticed it on. This was obtained using
> sipx-dialog-count and sipx-trace.
>
> I have seen 5 other traces that match this behavior and all the calls
> cut a
It is likely the ACK is being sent to the wrong address. Have you checked a
capture?
On Mon, Jul 9, 2012 at 4:47 PM, Bryan Anderson wrote:
> I am having an issue where every now and then (some times once a day, some
> times 5-6 times a day) we get calls that cut out at 24 sec. The sip trace
> s
questions here:
do you have a siptrace of one of these happening?
what version sipx/patch level?
who is the provider?
What we want to know is if sipx says it is sending the ACK, regardless
of whether the provider is receiving them. a pcap would likely show
this as well.
On Mon, Jul 9, 2012 at
I am having an issue where every now and then (some times once a day, some
times 5-6 times a day) we get calls that cut out at 24 sec. The sip trace
shows that we get 200-OK from the carrier, then we send an ACK, then
receive 3-9 more 200-OK, after that the call dies. The carrier says they
are no
