[RCSE] Satisfaction from the Futaba Service Center

I have received an email from the manager of the Futaba Service Center in which he expresses regret at the treatment I received when I tried to have them deal with serious product deficiencies in their 5 channel PCM radios back in the 90s. I have also received an explanation of why this

Re: [RCSE] Satisfaction from the Futaba Service Center

I never even had an indication that they knew they screwed up! I definitely wouldn't send anything to their service dept Mark Mech www.aerofoam.com I have received an email from the manager of the Futaba Service Center in which he expresses regret at the treatment I received when I tried to