Hi Shannon,
I use WE remote assistance all the time to deliver training. I have the person
asking for help use the Alternate Help Request option. On my side, I configured
my router to forward traffic (both UDP/TCP protocols) sent to ports 46925,
46826 and 46827 to my PC's local IP address. You c
: Shannon ; Window-Eyes Discussion List
; Chris Grabowski
Subject: RE: Remote Assistance question
Hi Shannon,
I use WE remote assistance all the time to deliver training. I have the person
asking for help use the Alternate Help Request option. On my side, I configured
my router to forward traffic
Fort Wayne, IN 46825
(802) 362-3612
www.aisquared.com
-Original Message-
From: Marc Solomon
Sent: Friday, October 16, 2015 11:13 AM
To: Shannon ; Window-Eyes Discussion List
; Chris Grabowski
Subject: RE: Remote Assistance question
Hi Shannon,
I use WE remote assistance all the time to
If you are the helper, you must forward ports 46825, 46826 and 46827 to
your pc. Its possible, in a corporate situation that you will not be
able to do this.
Shannon via Talk wrote:
> Good morning,
>
> I have posted to the list about our company looking into the electronic time
> collection pr
