Re: [TCP] Domain knowledge

2010-05-10 Thread Zinnia
On Mon, May 10, 2010 at 1:48 AM, Vishnu wrote: > 2. How much of these domain knowledge should go into a user manual? Will > users benefit if the business context or logic is described in detail in a > manual? Or will the user more interested in finishing a task, rather than > reading the conte

Re: [TCP] Is technical writing worth the hype and pain?

2010-01-04 Thread Zinnia
On Mon, Jan 4, 2010 at 5:59 PM, Jack DeLand wrote: > Well, I introduced my company to the wonders of mandelbrot at Hanukah. >  Their response: "Yummy!" Which is the response in my company when Ashraf brings in baklava and other goodies to celebrate the end of Ramadan. His wife can bake! Nancy Ka

Re: [TCP] Is technical writing worth the hype and pain?

2010-01-04 Thread Zinnia
On Mon, Jan 4, 2010 at 12:02 PM, Kat Kuvinka wrote: > > Not everyone wants to work to live. Lately I have been feeling  that I owe it > to myself to find a job that I love. After tech writing for 20 years, I often > feel like I am going around in circles or worse. My last job was a major step >

Re: [TCP] SMEs and Technical Writers

2009-07-05 Thread Zinnia
On Sun, Jul 5, 2009 at 2:51 PM, Mike Starr wrote: > I've told my SMEs regularly that I need to know what's going on "under the > hood" even if I'm not going to put that level of detail in the > documentation. The better I understand how something works, the easier it is > for me to explain it. I a

Re: [TCP] Be the ball

2007-11-14 Thread Zinnia
On Nov 14, 2007 9:31 AM, Cardimon, Craig <[EMAIL PROTECTED]> wrote: > Ray Wise is perfect. Yes, he's a great Satan. I loved it last night when he killed the cop, then turned to Sam and said, "I'm hungry. Hey, let's go and get a blooming onion!" And now I'm wondering what Sam will do with that "G

Re: [TCP] Acrobat clones?

2007-08-02 Thread Zinnia
On 8/2/07, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote: > Because I just don't happen to have $500 or whatever it costs now, I can't > swing purchasing Adobe Acrobat. Have you looked on Ebay? I just did a search for Acrobat 6 and found a number of auctions. Because that's an older version, I bet

Re: [TCP] Copywriting opportunity in London, England

2007-07-03 Thread Zinnia
On 7/3/07, Chris Vickery <[EMAIL PROTECTED]> wrote: > And miss the chance to rub elbows with Chumley Smythe-Forrester, and > transcribe his harrowing tales of exhausting polo chuckers? It's you who > have got to be kidding, Barry! I'm afraid you can't apply for the job---it's "Cholmondley" and "ch

Re: [TCP] STC Conference this past week

2007-05-18 Thread Zinnia
> For those of you who weren't at the STC conference, I'm just curious > why. Was it a money thing? A time away from work thing? A total lack of > interest in STC thing? For me the last several years, it was a family > thing. My kids were young enough that it was difficult for me to go. > Although

Re: [TCP] ADMIN Server test - Please read and respond

2007-04-13 Thread Zinnia
I never got this message, but I'm seeing all these responses. FWIW. Nancy Kaminski > - Original Message - > From: "Lisa (Bronson) Gielczyk" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Friday, April 13, 2007 12:37 PM > Subject: [TCP] ADMIN Server test - Please read and respond >

Re: [TCP] From XP to Vista

2007-02-27 Thread Zinnia
On 2/26/07, Jones, Donna <[EMAIL PROTECTED]> wrote: > Hi everyone, > We recently bought a new home computer and received the new "feature" of > Microsoft Vista. As far as my husband can tell, Microsoft has made it > impossible to use much of our software, and he can't find anything that > he's loo

Re: [TCP] equipment for the job (Was: mouse recommendations)

2007-01-31 Thread Zinnia
On 1/31/07, Gordon McLean <[EMAIL PROTECTED]> wrote: > I've always thought it was quite simple. I get the same spec machine as > development as I need to be able to run, configure, test, break and develop > on our product base. I actually have a more powerful machine than most of the developers do

Re: [TCP] equipment for the job (Was: mouse recommendations)

2007-01-31 Thread Zinnia
On 1/31/07, Lisa M. Bronson (TCP) <[EMAIL PROTECTED]> wrote: > That makes me wonder, how many of you have less-than-adequate > equipment for your jobs? I have everything I need here, but on my > first tech writing job, I continually had to wait for the computer to > catch up with what I'd typed or

Re: [TCP] Opentype Fonts and Acrobat 7.0 Pro

2007-01-12 Thread Zinnia
On 1/12/07, Brierley, Sean <[EMAIL PROTECTED]> wrote: > It is possible that FM and Acrobat are getting confused. Have you tried > the following with the Adobe PDF printer set as your default printer: > > 1) Uninstalling the Type 1 version of the font in all its flavors. > Checking ATM and your fon

[TCP] Opentype Fonts and Acrobat 7.0 Pro

2007-01-12 Thread Zinnia
Our corporate font has changed to ITC Franklin Gothic, and I'm in the process of amending my FrameMaker templates accordingly. I have this font in both Opentype and Type 1 formats. It is preferred that I use the Opentype version. However, when I convert the FM doc to PDF using the Save As function

Re: [TCP] Creeping Deadlines

2007-01-10 Thread Zinnia
On 1/10/07, Lisa M. Bronson (TCP) <[EMAIL PROTECTED]> wrote: > Do you have an interesting story about creeping deadlines? If you do, > please share it with the list. My deadline didn't creep--it leaped out from behind the bushes and ambushed me last week. I found out via an email from our mega-pa

Re: [TCP] Graphicsless documentation

2006-12-21 Thread Zinnia
On 12/21/06, Martinek, Carla <[EMAIL PROTECTED]> wrote: > I wasn't think of screenshots, which do take > time to recapture. However, any reputable translation company should be > equipped to handle this issue. And if the software being documented > isn't localized to start with, then you don't

Re: [TCP] Graphicsless documentation

2006-12-21 Thread Zinnia
On 12/21/06, Connie Giordano <[EMAIL PROTECTED]> wrote: > What makes them think updating graphics would take any longer than updating > the text? I know for many of my projects it would take longer to update text. The thought that comes to my mind is localization---if the doc is being translated,

Re: [TCP] Indexing

2006-12-12 Thread Zinnia
On 12/12/06, Lisa M. Bronson (TCP) <[EMAIL PROTECTED]> wrote: > What about the rest of you? Do you index your manuals? I'm in pretty much the same situation. I've always been too busy to index my manuals. However, when we switched to Webworks to create the help it became necessary in order for th

Re: [TCP] CNET Editor Death Caused by a TechnicalCommunicationMistake?

2006-12-07 Thread Zinnia
On 12/7/06, Brierley, Sean <[EMAIL PROTECTED]> wrote: > > So, I say one mapmaker is guilty of not including a critical warning and > the other is guilty of including a warning that is not specific > enough--depending, of course, on when the road really closes (does the > state close it on Dec. 21 o

Re: [TCP] Painful

2006-12-01 Thread Zinnia
> dave kerschbaum wrote: > > > I grew up in Ann Arbor, and currently live in Ann Arbor. I often > > wonder where the magnificent ginormous snows of my youth have gone. > > Did it really snow that much more then, or does it have more to do > > with the difference between my memories of an event and

Re: [TCP] Painful

2006-12-01 Thread Zinnia
On 12/1/06, Jones, Donna <[EMAIL PROTECTED]> wrote: > Believe it or not, Jim, some of us *like* the snow and cold weather. I > requested snowshoes for Christmas (I probably won't get them, but I > asked). :-) Yeah---I'm in Minneapolis and rather disappointed that this storm has passed us by! I'v

Re: [TCP] ADMIN TCP Site - Want a Wiki?

2006-11-28 Thread Zinnia
On 11/28/06, Dan Gallagher <[EMAIL PROTECTED]> wrote: > I'm with John and Donna. I think it will take away from the group. And I > sure don't need another entry on my internet log at work. That's my feeling, too. I've seen perfectly good email lists go to pot because members decided to run a bull

Re: [TCP] What is DITA?

2006-11-11 Thread Zinnia
On 11/11/06, tarage <[EMAIL PROTECTED]> wrote: > 1) Is the technology applicable to your job? Not every technology is, > yet you wouldn't know that by listening to the overheated tech-whores > peddling every new idea as if it were better than the wheel, fire, and > moveable type combined. XML did

Re: [TCP] Article: When to Grow, When to Go

2006-11-10 Thread Zinnia
On 11/10/06, Milan Davidovic <[EMAIL PROTECTED]> wrote: > On 11/10/06, Zinnia <[EMAIL PROTECTED]> wrote: > > I've seen this "DITA" being mentioned lately. What is it? > > See the SECOND hit in this search... > http://www.google.ca/search?hl=en&

Re: [TCP] Article: When to Grow, When to Go

2006-11-10 Thread Zinnia
On 11/10/06, Jones, Donna <[EMAIL PROTECTED]> wrote: > - Unstructured Frame with DITA. That will impact my daily job more than > anything else. I've seen this "DITA" being mentioned lately. What is it? Nancy Kaminski curious ___ Are you a Help Author

Re: [TCP] Know Your Audience

2006-11-01 Thread Zinnia
I've gone through a number of careers before becoming a tech writer/editor. I majored in business in college (College of St. Catherine, St. Paul, MN). My first job was as an inland marine insurance broker with a major commercial brokerage. That lasted 6 years, but when the industry tanked in the ea