[Touch-packages] [Bug 1706070] Re: Xorg crash

2018-02-12 Thread Christopher M. Penalver
** Tags added: bios-outdated-f.24 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1706070 Title: [HP Pavilion x360 - 13-s104br] Xorg crash Status in xorg package in Ubuntu:

[Touch-packages] [Bug 1708977] Re: Cannot boot after update

2018-02-12 Thread Christopher M. Penalver
Robert W. King, thank you for reporting this and helping make Ubuntu better. 1) Could you please advise which after which update specifically this started to happen? 2) To see if this is resolved in your release, could you please update your HWE stack as per

[Touch-packages] [Bug 1708983] Re: frozen screen

2018-02-12 Thread Christopher M. Penalver
Peke Gandalera, thank you for reporting this and helping make Ubuntu better. 1) Did this start to happen after an update? If so, which specifically? 2) To see if this is resolved in your release, could you please update your HWE stack as per https://wiki.ubuntu.com/Kernel/LTSEnablementStack and

[Touch-packages] [Bug 1714122] Re: latest skype update causes xorg to segfault

2018-02-12 Thread Christopher M. Penalver
Yuriy Vidineev, closing as per your comment https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1714122/comments/7 noting this is resolved by updating. ** Changed in: xorg (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Ubuntu

[Touch-packages] [Bug 1710322] Re: Xorg freeze

2018-02-12 Thread Christopher M. Penalver
Jerry Quinn, thank you for reporting this and helping make Ubuntu better. 1) Did this start to happen after an update? If so, which specifically? 2) To see if this is resolved in your release, could you please update your HWE stack as per https://wiki.ubuntu.com/Kernel/LTSEnablementStack and

[Touch-packages] [Bug 1710080] Re: sysem is all of a sudden very slow

2018-02-12 Thread Christopher M. Penalver
farhad ameri, thank you for reporting this and helping make Ubuntu better. 1) Could you please provide the full computer model as noted on the sticker of the computer itself (not from the Bug Description, or the result of a terminal command)? For example: HP Pavilion dm4-1160eo Entertainment

[Touch-packages] [Bug 1709918] Re: Freezes

2018-02-12 Thread Christopher M. Penalver
emilram, thank you for reporting this and helping make Ubuntu better. 1) To clarify, is this something that started to happen after an update? If so, which specifically? 2) When the computer freezes, for how long does it do so and what is the impact precisely? 3) To see if this is already

[Touch-packages] [Bug 1709532] Re: Can't get the additional resolution

2018-02-12 Thread Christopher M. Penalver
Anchal Bhargava, thank you for reporting this and helping make Ubuntu better. 1) What is the full manufacturer and model of your external monitor? 2) How is the monitor connected to the computer HDMI, VGA, etc.? 3) Could you please provide the full computer model as noted on the sticker of the

[Touch-packages] [Bug 1709452] Re: Intell graphics

2018-02-12 Thread Christopher M. Penalver
Agustin Samman, thank you for reporting this and helping make Ubuntu better. 1) Did this start to happen after an update? If so, which specifically? 2) To see if this is resolved in your release, could you please update your HWE stack as per https://wiki.ubuntu.com/Kernel/LTSEnablementStack and

[Touch-packages] [Bug 1706070] Re: Xorg crash

2018-02-12 Thread Christopher M. Penalver
João Gabriel, thank you for reporting this and helping make Ubuntu better. 1) Could you please provide the full computer model as noted on the sticker of the computer itself (not from the Bug Description, or the result of a terminal command)? For example: HP Pavilion 11-k100 x360 Convertible PC

[Touch-packages] [Bug 1709897] Re: Xorg crash

2018-02-12 Thread Christopher M. Penalver
*** This bug is a duplicate of bug 1706070 *** https://bugs.launchpad.net/bugs/1706070 ** This bug has been marked a duplicate of bug 1706070 Xorg crash -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu.

[Touch-packages] [Bug 1711205] Re: Xorg freeze

2018-02-12 Thread Christopher M. Penalver
GRC FAMILY NET, thank you for reporting this and helping make Ubuntu better. 1) Regarding hardware acceleration being disabled, how do you do this specifically? 2) If you disable hardware acceleration, is this still reproducible? 3) To see if this is resolved in your release, could you please

[Touch-packages] [Bug 1710508] Re: Xorg crash

2018-02-12 Thread Christopher M. Penalver
*** This bug is a duplicate of bug 1706070 *** https://bugs.launchpad.net/bugs/1706070 ** This bug has been marked a duplicate of bug 1706070 Xorg crash -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu.

[Touch-packages] [Bug 1711037] Re: Screen intermittently flickers

2018-02-12 Thread Christopher M. Penalver
** Tags added: bios-outdated-2101 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1711037 Title: Screen intermittently flickers Status in xorg package in Ubuntu: New Bug

[Touch-packages] [Bug 1714282] Re: Sorry something went wrong GDBus:

2018-02-12 Thread Christopher M. Penalver
** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1714282 Title: Sorry something went wrong GDBus: Status in

[Touch-packages] [Bug 1711766] Re: Apps keep crashing

2018-02-12 Thread Christopher M. Penalver
Ardit Saliasi, thank you for reporting this and helping make Ubuntu better. 1) After an app crashes, are there crash files in /var/crash? 2) To see if this is resolved in your release, could you please update your HWE stack as per https://wiki.ubuntu.com/Kernel/LTSEnablementStack and advise to

[Touch-packages] [Bug 1712005] Re: External displays blank, kernel errors from i915/drm driver

2018-02-12 Thread Christopher M. Penalver
Maketsi, closing as per your comment https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1712005/comments/2 noting this is resolved. ** Tags added: bios-outdated-1.42 ** Changed in: xorg (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of

[Touch-packages] [Bug 1713500] Re: installer

2018-02-12 Thread Christopher M. Penalver
conny, thank you for reporting this and helping make Ubuntu better. 1) Could you please provide a video or screenshot of the error message? 2) To clarify, does it hang indefinitely or for a period of time? 3) To see if this is resolved in your release, could you please update your HWE stack as

[Touch-packages] [Bug 1712416] Re: Inastalé Driver y el no funcionó

2018-02-12 Thread Christopher M. Penalver
chalosan, thank you for reporting this and helping make Ubuntu better. Could you please run the following command once from a terminal by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information: apport-collect 1712416

[Touch-packages] [Bug 1712510] Re: Slow bootup

2018-02-12 Thread Christopher M. Penalver
Douglas L. Turnbull, thank you for reporting this and helping make Ubuntu better. 1) Could you please advise how long it takes to bootup in seconds/minutes? 2) Is this something that started to happen after an update? If so, which specifically? 3) To see if this is already resolved in your

[Touch-packages] [Bug 1713564] Re: Repeated problem on login with damaged problem report.

2018-02-12 Thread Christopher M. Penalver
Kent Lion, thank you for reporting this and helping make Ubuntu better. To see if this is already resolved in your release, could you please update your HWE stack as per https://wiki.ubuntu.com/Kernel/LTSEnablementStack and advise to the results? ** Tags added: latest-bios-a11 ** Changed in:

[Touch-packages] [Bug 1713628] Re: My mouse doesn't work as expected

2018-02-12 Thread Christopher M. Penalver
Petr Qvits, thank you for reporting this and helping make Ubuntu better. Could you please run the following command once from a terminal by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information: apport-collect 1713628

[Touch-packages] [Bug 1714122] Re: latest skype update causes xorg to segfault

2018-02-12 Thread Christopher M. Penalver
Yuriy Vidineev, thank you for reporting this and helping make Ubuntu better. To see if this is already resolved in your release, could you please update your HWE stack as per https://wiki.ubuntu.com/Kernel/LTSEnablementStack and advise to the results? ** Tags added: bios-outdated-2.4.2 **

[Touch-packages] [Bug 1714146] Re: Touchpad scrolling not working

2018-02-12 Thread Christopher M. Penalver
woodo, thank you for reporting this and helping make Ubuntu better. 1) Did the touchpad stop working as expected after an update? If so, which? 2) To see if this is resolved in your release, could you please update your HWE stack as per https://wiki.ubuntu.com/Kernel/LTSEnablementStack and

[Touch-packages] [Bug 1714990] Re: Xorg freeze

2018-02-12 Thread Christopher M. Penalver
cement_head, thanks for reporting this and helping make Ubuntu better. To see if this is resolved for your release, could you please update your HWE stack as per https://wiki.ubuntu.com/Kernel/LTSEnablementStack and advise to the results? ** Tags added: regression-update ** Changed in: xorg

[Touch-packages] [Bug 1715121] Re: cheese error message

2018-02-12 Thread Christopher M. Penalver
** Package changed: xorg (Ubuntu) => cheese (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1715121 Title: cheese error message Status in cheese package in Ubuntu:

[Touch-packages] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot

2018-02-12 Thread Christopher M. Penalver
Great Regan: The last couple lines from the video until blank screen: [OK] Started Light Display Manager. Starting WPA Supplicant... taking this along with the boot up history didn't confirm the root cause for me. Despite this, as per your Bug Description, you noted this problem started

[Touch-packages] [Bug 1748729] Re: Xorg freeze

2018-02-12 Thread Christopher M. Penalver
BertN45, given 3D acceleration is a WORKAROUND, Low is in line with its definition noted in https://wiki.ubuntu.com/Bugs/Importance . To advise, the potential difficulty in solving a bug has no impact on Importance. Despite this: 1) What version of VirtualBox are you using on the host? 2) Did

[Touch-packages] [Bug 1748729] Re: Xorg freeze

2018-02-12 Thread Christopher M. Penalver
** Description changed: - I run Ubuntu 18.04 in Virtualbox 5.2.6 with as host OS; Ubuntu 17.10 with the propriety Nvidia driver 340 as suggested by Ubuntu. + I run Ubuntu 18.04 in Virtualbox 5.2.6 with as host OS; Ubuntu 17.10 with the propriety Nvidia driver 340 as suggested by Ubuntu. The

[Touch-packages] [Bug 1748660] Re: all bug

2018-02-12 Thread Christopher M. Penalver
jaffar, thank you for reporting this and helping make Ubuntu better. 1) Could you please provide the full computer model as per the sticker on the computer itself (not the result of a terminal command or from the Bug Description)? 2) Could you please provide a screenshot of the error when you

[Touch-packages] [Bug 1748656] Re: Black Screen of Death after logging into Ubuntu Bionic: "Failed to acquire modesetting permission"

2018-02-12 Thread Christopher M. Penalver
George, thank you for reporting this and helping make Ubuntu better. 1) Regarding the version of the nvidia drivers you attempted to use, it appears you are using an upstream or 3rd party version. Could you please mention where you obtained the driver from? 2) Could you please install a

[Touch-packages] [Bug 1738984] Re: slowness

2018-02-11 Thread Christopher M. Penalver
Wagner Toscano: >" I'm just finding it very slow." 1) What are you finding slow, the booting process, using the OS after login, etc.? By how much is it slow in seconds, minutes, etc.? 2) Is this something that started to happen after an update? If so, which precisely? 3) Could you please

[Touch-packages] [Bug 1715749] Re: Intermittent black screen on HP EliteBook 840 G1

2018-02-10 Thread Christopher M. Penalver
Michael von Glasow, could you please update your HWE stack as per https://wiki.ubuntu.com/Kernel/LTSEnablementStack and advise to the results? ** Tags removed: apport-collected ** Tags added: apport bios-outdated-1.42-collected -- You received this bug notification because you are a member of

[Touch-packages] [Bug 1717704] Re: [drm] GPU HANG: ecode 8:0:0xbe722ffe, in compiz [2256], reason: Ring hung, action: reset

2018-02-10 Thread Christopher M. Penalver
Juha Luoma, I'll close this out given you haven't seen this issue since updating. ** Changed in: xorg (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu.

[Touch-packages] [Bug 1716741] Re: [artful] After killing Google Chrome, X.org crashes

2018-02-09 Thread Christopher M. Penalver
Oded Arbel, closing as per https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1716741/comments/38 given this is no longer reproducible. ** Description changed: Sometimes (quite often recently) Google Chrome gets stuck on my computer - its not responding at all and when resizing the window

[Touch-packages] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot

2018-02-09 Thread Christopher M. Penalver
Greta Regan, please attach the complete file (no trimming it down). -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1743797 Title: [HP Compaq nc6400] Blank screen on boot

[Touch-packages] [Bug 1748511] Re: Xorg crash

2018-02-09 Thread Christopher M. Penalver
** Description changed: Shortly after logging in for the first time, the screen goes black, and after a little while, I'm back at the login screen. A subsequent login puts me in "dumb software mode." + + WORKAROUND: Uninstall the xserver-xorg-video-nouveau package and login + to GNOME

[Touch-packages] [Bug 1715453] Re: compis makes desktop slow

2018-02-09 Thread Christopher M. Penalver
Majestyx, thank you for reporting this and helping make Ubuntu better. 1) Is this something that started to happen after an update? If so, which specifically? 2) If you login to a GNOME Metacity session (not compiz) is this still reproducible? 2) To see if this is already resolved in your

[Touch-packages] [Bug 1716686] Re: Black screen

2018-02-09 Thread Christopher M. Penalver
Silva, thank you for reporting this and helping make Ubuntu better. 1) Is this something that started to happen after an update? If so, which specifically? 2) Could you please provide the missing information from https://wiki.ubuntu.com/DebuggingKernelBoot ? 3) To see if this is already

[Touch-packages] [Bug 1715749] Re: Intermittent black screen on HP EliteBook 840 G1

2018-02-09 Thread Christopher M. Penalver
Michael von Glasow, thank you for reporting this and helping make Ubuntu better. Could you please run the following command once from a terminal by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information: apport-collect

[Touch-packages] [Bug 1716336] Re: software updater

2018-02-09 Thread Christopher M. Penalver
As per https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1716336/comments/2 . ** Changed in: xorg (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu.

[Touch-packages] [Bug 1716809] Re: choppy graphics

2018-02-09 Thread Christopher M. Penalver
david, thank you for reporting this and helping make Ubuntu better. 1) Is this something that started to happen after an update? If so, which specifically? 2) To see if this is already resolved in your release, could you please update your HWE stack as per

[Touch-packages] [Bug 1716741] Re: [artful] After killing Google Chrome, X.org crashes

2018-02-09 Thread Christopher M. Penalver
Oded Arbel, thank you for reporting this and helping make Ubuntu better. Could you please run the following command once from a terminal by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information: apport-collect 1716741

[Touch-packages] [Bug 1744429] Re: [Dell OptiPlex 755] PC freezes while playing vlc or youtube

2018-02-09 Thread Christopher M. Penalver
gregrwm, it is helpful if you reproduce it again and then attach all relevant logs, versus bring up things in the past that can't happen. Otherwise, developers won't be able to fix your problem. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which

[Touch-packages] [Bug 1717704] Re: [drm] GPU HANG: ecode 8:0:0xbe722ffe, in compiz [2256], reason: Ring hung, action: reset

2018-02-09 Thread Christopher M. Penalver
Juha Luoma, thank you for reporting this and helping make Ubuntu better. 1) Is this something that started to happen after an update? If so, which specifically? 2) To see if this is already resolved in your release, could you please update your HWE stack as per

[Touch-packages] [Bug 1717706] Re: My desktop is not showing correctly

2018-02-09 Thread Christopher M. Penalver
Nima Dolatabadi, thank you for reporting this and helping make Ubuntu better. 1) Could you please attach a screenshot that demonstrates this problem? 2) Could you please provide the full computer model as noted on the sticker of the computer itself (not from the Bug Description, or the result of

[Touch-packages] [Bug 1718255] Re: installing xorg-video-intel trying to coorect my disappeared launcher and desktop

2018-02-09 Thread Christopher M. Penalver
Tareq, thank you for reporting this and helping make Ubuntu bettter. 1) After the issue, are there crash files in /var/crash? 2) Is this something that started to happen after an update? If so, which specifically? 3) To see if this is resolved in your release, could you please update your HWE

[Touch-packages] [Bug 1718498] Re: My computer doesn't recognise my HP laserjet P2014 printer

2018-02-09 Thread Christopher M. Penalver
Ramón Molina Castillo, thank you for reporting this and helping make Ubuntu better. 1) How are you trying to connect the printer to the computer, USB, parallel port, network? 2) Is this something that stopped working after an update? If so, which specifically? 3) What is the firmware version of

[Touch-packages] [Bug 1718863] Re: VLC malfunction

2018-02-09 Thread Christopher M. Penalver
Douglas L. Turnbull, thank you for reporting this and helping make Ubuntu better. 1) Is this something that started to happen after an update? If so, which specifically? 2) Does this issue happen with all DVDs or only certain ones? 3) After the issue happens, are there any crash files in

[Touch-packages] [Bug 1718861] Re: Ubuntu won't shutdown or restart

2018-02-09 Thread Christopher M. Penalver
Rafiq Reephat, thank you for reporting this and helping make Ubuntu better. 1) Is this something that started to happen after an update? If so, which specifically? 2) To see if this is already resolved in your release, could you please test http://cdimage.ubuntu.com/daily-live/current/ and

[Touch-packages] [Bug 1720529] Re: ~/dmesg and your /var/log/Xorg.0.log.

2018-02-09 Thread Christopher M. Penalver
sunkaranam sai sri hari, thank you for reporting this and helping make Ubuntu better. 1) Could you please provide the full wireless mouse model as noted on the sticker of the device itself (not from the Bug Description, or the result of a terminal command)? 2) Did it stop working after an

[Touch-packages] [Bug 1721028] Re: system hang

2018-02-09 Thread Christopher M. Penalver
Adil, thank you for reporting this and helping make Ubuntu better. To see if this is already resolved in your release, could you please upgrade your HWE stack as per https://wiki.ubuntu.com/Kernel/LTSEnablementStack and advise to the results? ** Tags added: bios-outdated-2.06 ** Changed in:

[Touch-packages] [Bug 1722067] Re: HP Probook 4515s

2018-02-09 Thread Christopher M. Penalver
Pertti Ahvonen, thank you for reporting this and helping make Ubuntu better. To see if this is already resolved in Ubuntu, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results? ** Changed in: xorg (Ubuntu) Importance: Undecided => Low ** Changed in:

[Touch-packages] [Bug 1722504] Re: HP Probook 4515s

2018-02-09 Thread Christopher M. Penalver
*** This bug is a duplicate of bug 1722067 *** https://bugs.launchpad.net/bugs/1722067 ** This bug has been marked a duplicate of bug 1722067 HP Probook 4515s -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in

[Touch-packages] [Bug 1725878] Re: HP Probook 4515s

2018-02-09 Thread Christopher M. Penalver
*** This bug is a duplicate of bug 1722067 *** https://bugs.launchpad.net/bugs/1722067 ** This bug has been marked a duplicate of bug 1722067 HP Probook 4515s -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in

[Touch-packages] [Bug 1722622] Re: Brightness

2018-02-09 Thread Christopher M. Penalver
Dayana, thank you for reporting this and helping make Ubuntu better. 1) Could you please provide the full computer model as noted on the sticker of the computer itself (not from the Bug Description, or the result of a terminal command)? 2) Is this something that stopped working after an update?

[Touch-packages] [Bug 1737613] Re: doesn't work

2018-02-09 Thread Christopher M. Penalver
*** This bug is a duplicate of bug 1722067 *** https://bugs.launchpad.net/bugs/1722067 ** This bug has been marked a duplicate of bug 1722067 HP Probook 4515s -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to

[Touch-packages] [Bug 1722835] Re: I was working and everything freeze.

2018-02-09 Thread Christopher M. Penalver
Carlos Matons Cesco, thank you for reporting this and helping make Ubuntu better. 1) To see if this is already resolved in your release, could you please update your HWE stack as per https://wiki.ubuntu.com/Kernel/LTSEnablementStack and advise to the results? 2) Is this issue something that

[Touch-packages] [Bug 1722843] Re: Updates Block

2018-02-09 Thread Christopher M. Penalver
José Ribamar Vasconcelos, thank you for taking the time to report this bug and trying to help make Ubuntu better. However, Linux Mint is not a software package provided by the official Ubuntu repositories. Because of this the Ubuntu project can not support or fix your particular bug. Please report

[Touch-packages] [Bug 1748511] Re: Xorg crash

2018-02-09 Thread Christopher M. Penalver
Jon Watte, thank you for reporting this and helping make Ubuntu better. 1) Regarding using kernel parameter: acpi_rev_override=5 Could you please advise if you remove it altogether (i.e. perform a default boot) what happens? 2) Regarding your attempt to blacklist nouveau, as per your log below,

[Touch-packages] [Bug 1748511] Re: Xorg crash

2018-02-09 Thread Christopher M. Penalver
** Description changed: - I've installed ubuntu desktop 17.10 amd64 from scratch in UEFI mode on a Dell XPS 15 9560 laptop. - This laptop comes with i915 built-in graphics, as well as an NVIDIA 1050 GPU, but I am not trying to make the NVIDIA work yet, and have blacklisted nouveau. - - I'm

[Touch-packages] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot

2018-02-09 Thread Christopher M. Penalver
Greta Regan, if reproducible in a live environment you could use instead http://cdimage.ubuntu.com/daily-live/current/ if this is more convenient, so you don't have to undo the WORKAROUND on your install. -- You received this bug notification because you are a member of Ubuntu Touch seeded

[Touch-packages] [Bug 1740169] Re: machine sleeps immediately after waking

2018-02-08 Thread Christopher M. Penalver
ill, given this is issue is HDMI CEC related, there is no evidence this has anything to do with xorg. Despite this: 1) Could you please advise to the full manufacturer and model of the TV? 2) Is this something that started to happen after an update? ** Tags added: latest-bios-0060 ** Package

[Touch-packages] [Bug 1723763] Re: Plasma sort of freezes when link accessed after app removed

2018-02-08 Thread Christopher M. Penalver
** Package changed: xorg (Ubuntu) => kde-baseapps (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1723763 Title: Plasma sort of freezes when link accessed after app

[Touch-packages] [Bug 1724404] Re: VGA Driver

2018-02-08 Thread Christopher M. Penalver
eduardotomassi, thank you for reporting this and helping make Ubuntu better. Could you please run the following command once from a terminal by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information: apport-collect

[Touch-packages] [Bug 1724663] Re: Ubuntu frozen

2018-02-08 Thread Christopher M. Penalver
*** This bug is a duplicate of bug 1725263 *** https://bugs.launchpad.net/bugs/1725263 ** This bug has been marked a duplicate of bug 1725263 screen freezing -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in

[Touch-packages] [Bug 1725263] Re: screen freezing

2018-02-08 Thread Christopher M. Penalver
Gustav Goettlinger, given you noted this issue occurs in Windows, this is likely a hardware issue, in need of a repair via the computer vendor. ** Changed in: xorg (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Touch seeded

[Touch-packages] [Bug 1726536] Re: Cant resume after suspend/sleep

2018-02-08 Thread Christopher M. Penalver
Dario, thank you for reporting this and helping make Ubuntu better. To advise, 4.14 kernel is not supported in Ubuntu. Also, it looks like you have a PPA installed which may impact this issue. To clarify, if you return to the Ubuntu kernel, and uninstall the PPA, is this still reproducible? **

[Touch-packages] [Bug 1730019] Re: Mouse/pointer missing after resume from sleep

2018-02-08 Thread Christopher M. Penalver
** Tags added: latest-bios-a6cn58ww -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1730019 Title: Mouse/pointer missing after resume from sleep Status in xorg package in

[Touch-packages] [Bug 1730053] Re: Xorg freeze

2018-02-08 Thread Christopher M. Penalver
Tino Van Audenhove, thank you for reporting this and helping make Ubuntu better. 1) Is this something that started happening after an update? If so, which one? 2) Is this still reproducible updating the latest HWE stack as per https://wiki.ubuntu.com/Kernel/LTSEnablementStack ? If so, could you

[Touch-packages] [Bug 1730160] Re: Red colored vertical stripes on display

2018-02-08 Thread Christopher M. Penalver
Abhinav, thank you for reporting this and helping make Ubuntu better. 1) Could you please take a picture of this issue and attach it? 2) Is this something that started happening after an update? If so, which one? 3) Is this still reproducible updating the latest HWE stack as per

[Touch-packages] [Bug 1744429] Re: [Dell OptiPlex 755] PC freezes while playing vlc or youtube

2018-02-08 Thread Christopher M. Penalver
gregrwm, to clarify, when you attached xorg log in https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1744429/comments/42 did you reproduce the issue first then attach it? Also, please attach kern.log after reproduction. -- You received this bug notification because you are a member of Ubuntu

[Touch-packages] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot

2018-02-08 Thread Christopher M. Penalver
Greta Regan: >"I've had trouble trying to capture a boot log with the settings requested in the last posting." What are you using to capture the boot log? It shouldn't be too difficult to record a video of the screen with a cellphone or camera while it is booting up. >"Different things have

[Touch-packages] [Bug 1744429] Re: [Dell OptiPlex 755] PC freezes while playing vlc or youtube

2018-02-08 Thread Christopher M. Penalver
** Tags added: bionic -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1744429 Title: [Dell OptiPlex 755] PC freezes while playing vlc or youtube Status in xorg package in

[Touch-packages] [Bug 1737601] Re: system hangs immediately when keyring error appears

2018-02-08 Thread Christopher M. Penalver
John A Peters, closing as per your direct email noting a reinstall resolved this. ** Changed in: xorg (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu.

[Touch-packages] [Bug 1730181] Re: wake up problem

2018-02-07 Thread Christopher M. Penalver
kidomachaan, thank you for reporting this and helping make Ubuntu better. Is this still reproducible using the latest HWE stack as per https://wiki.ubuntu.com/Kernel/LTSEnablementStack ? ** Tags added: bios-outdated-a12 ** Changed in: xorg (Ubuntu) Importance: Undecided => Low ** Changed

[Touch-packages] [Bug 1730242] Re: My system will not recover from suspend

2018-02-07 Thread Christopher M. Penalver
Robert McCarter, thank you for reporting this and helping make Ubuntu better. Could you please provide the missing information from https://wiki.ubuntu.com/DebuggingKernelSuspend ? ** Changed in: xorg (Ubuntu) Importance: Undecided => Low ** Changed in: xorg (Ubuntu) Status: New =>

[Touch-packages] [Bug 1730467] Re: my laptop has freezed

2018-02-07 Thread Christopher M. Penalver
davesh singh, thank you for reporting this and helping make Ubuntu better. To clarify, if you update to the latest HWE stack as per https://wiki.ubuntu.com/Kernel/LTSEnablementStack is this issue still reproducible? ** Tags added: bios-outdated-1.10 ** Changed in: xorg (Ubuntu) Importance:

[Touch-packages] [Bug 1730431] Re: System no detecting HDMI display

2018-02-07 Thread Christopher M. Penalver
Fabian, thank you for reporting this and helping make Ubuntu better. 1) To clarify, which update is what was correlated to this issue? 2) Is this still reproducible using the latest HWE stack as per https://wiki.ubuntu.com/Kernel/LTSEnablementStack ? ** Tags added: bios-outdated-1.21.1 **

[Touch-packages] [Bug 1730723] Re: firefox crashes/locks up

2018-02-07 Thread Christopher M. Penalver
** Package changed: xorg (Ubuntu) => firefox (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1730723 Title: firefox crashes/locks up Status in firefox package in

[Touch-packages] [Bug 1731397] Re: Cant find video driver for Acer Aspire One GZ5

2018-02-07 Thread Christopher M. Penalver
Candido Pichardo, thank you for reporting this and helping make Ubuntu better. Could you please run the following command once from a terminal by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information: apport-collect

[Touch-packages] [Bug 1732270] Re: this computer is very unresponsive

2018-02-07 Thread Christopher M. Penalver
Cathy Buck, thank you for reporting this and helping make Ubuntu better. To advise, you would want to reinstall with a 64-bit OS to observe potential performance benefits via http://cdimage.ubuntu.com/daily- live/current/ . Also, 32-bit is deprecated in favor of 64-bit. Could you please test

[Touch-packages] [Bug 1732241] Re: graphic card driver

2018-02-07 Thread Christopher M. Penalver
abderrahman, thank you for reporting this and helping make Ubuntu better. Could you please run the following command once from a terminal by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information: apport-collect

[Touch-packages] [Bug 1732410] Re: connecting dock hangs system

2018-02-07 Thread Christopher M. Penalver
damianator...@gmail.com, thank you for reporting this and helping make Ubuntu better. Could you please run the following command once from a terminal by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information:

[Touch-packages] [Bug 1732546] Re: updates will not install

2018-02-07 Thread Christopher M. Penalver
dan purdy, thank you for reporting this and helping make Ubuntu better. Given the issue you have was correlated to a failed upgrade, your best bet is simply to reinstall via http://cdimage.ubuntu.com/daily- live/current/ . However, if you cannot reinstall, then you would need to provide the

[Touch-packages] [Bug 1732870] Re: idk

2018-02-07 Thread Christopher M. Penalver
becky churro, thank you for reporting this and helping make Ubuntu better. To clarify, do you have a functionality issue with your OS? ** Changed in: xorg (Ubuntu) Importance: Undecided => Low ** Changed in: xorg (Ubuntu) Status: New => Incomplete -- You received this bug

[Touch-packages] [Bug 1733087] Re: plugging in a usn device freeze the computer and reboots

2018-02-07 Thread Christopher M. Penalver
DAlisappi, thank you for reporting this and helping make Ubuntu better. Could you please provide the missing information from https://help.ubuntu.com/community/DisplayLink#Reporting_bugs_when_using_the_latest_DisplayLink_driver ? ** Tags added: bios-outdated-5fcn95ww ** Changed in: xorg

[Touch-packages] [Bug 1733227] Re: nvdia-gfx-crash

2018-02-07 Thread Christopher M. Penalver
Deepak Ram Kumar, thank you for reporting this and helping make Ubuntu better. 1) Could you please provide a screenshot or picture of the crash? 2) Is this correlated to doing something in particular? 3) Is this something that started to happen after an update? 4) After the crash, are there

[Touch-packages] [Bug 1733669] Re: bootloader problem

2018-02-07 Thread Christopher M. Penalver
** Package changed: xorg (Ubuntu) => grub (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1733669 Title: bootloader problem Status in grub2 package in Ubuntu:

[Touch-packages] [Bug 1734021] Re: No volume icon

2018-02-07 Thread Christopher M. Penalver
** Package changed: xorg (Ubuntu) => rhythmbox-plugin-alternative- toolbar (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1734021 Title: No volume icon Status in

[Touch-packages] [Bug 1734457] Re: Xorg freeze

2018-02-07 Thread Christopher M. Penalver
Torsten Schönfeld, thank you for reporting this and helping make Ubuntu better. In order to allow additional upstream mainline kernel developers to examine the issue, at your earliest convenience, could you please test the latest mainline kernel available from

[Touch-packages] [Bug 1733982] Re: T460 minidisplay port not working Ubuntu 16.04, same cable / same projector it works with Windows

2018-02-07 Thread Christopher M. Penalver
Claudio, thank you for reporting this and helping make Ubuntu better. Could you please run the following command once from a terminal by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information: apport-collect 1733982

[Touch-packages] [Bug 1735434] Re: bug intel

2018-02-07 Thread Christopher M. Penalver
reno guacamole, thank you for reporting this and helping make Ubuntu better. Could you please run the following command once from a terminal by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information: apport-collect

[Touch-packages] [Bug 1734502] Re: the pc hangs

2018-02-07 Thread Christopher M. Penalver
Abel Marcelo Sanchez Calero, thank you for reporting this and helping make Ubuntu better. 1) Could you please provide the full computer model as noted on the sticker of the computer itself (not from the Bug Description, or the result of a terminal command)? 2) Could you please provide a

[Touch-packages] [Bug 1735548] Re: Black Screen on Booting

2018-02-07 Thread Christopher M. Penalver
Pranay, thank you for reporting this and helping make Ubuntu better. 1) Could you please provide the full computer model as noted on the sticker of the computer itself (not from the Bug Description, or the result of a terminal command)? 2) Could you please provide the missing information from

[Touch-packages] [Bug 1736141] Re: Unable to delete programs, and tempory files

2018-02-07 Thread Christopher M. Penalver
John Bolander II, thank you for reporting this and helping make Ubuntu better. To see if this is already resolved in Ubuntu, could you please test http://releases.ubuntu.com/xenial/ and advise to the results? ** Package changed: xorg (Ubuntu) => astromenace (Ubuntu) ** Changed in: astromenace

[Touch-packages] [Bug 1747908] Re: Xorg crashes everytime after unlocking desktop on Xubuntu 17.10

2018-02-07 Thread Christopher M. Penalver
morph, thank you for reporting this and helping make Ubuntu better. To see if this is already resolved in Ubuntu, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results? ** Tags added: bios-outdated-2.44 ** Changed in: xorg (Ubuntu) Importance:

[Touch-packages] [Bug 1748032] Re: Ubuntu Software package won't run

2018-02-07 Thread Christopher M. Penalver
Chris Jensen, thank you for reporting this and helping make Ubuntu better. To see if this is already resolved in Ubuntu, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results? ** Tags added: bios-outdated-1.30 ** Package changed: xorg (Ubuntu) =>

[Touch-packages] [Bug 1746741] Re: cannot switch between workspaces with ctrl alt arrow after one update

2018-02-07 Thread Christopher M. Penalver
Attila: >"UPDATES that could have caused the work-space switcher to malfunction" There were no xorg or related updates, nor anything that stands out to me as the root cause. Either an earlier update was at fault, the packages updated have some wonky interaction with GUI packages, or you may have

[Touch-packages] [Bug 1746741] Re: cannot switch between workspaces with ctrl alt arrow after one update

2018-02-07 Thread Christopher M. Penalver
Attila: >"Is it safe to just copy and post here all the updates by date?" That's fine. >"I am currently using a 32 bit version still (because of an older version of truecrypt)." Any reason why you have to use truecrypt? Ubuntu comes by default with the ability to encrypt your data during

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