Hi Danilo - sorry you are having this problem and thanks for reporting
it!
If you can get the following files and attach them to the bug, this will help
debug this issue:
* /home/phablet/.cache/upstart/scope-registry.log
* Any .crash files in /var/crash/
Because this occurs when swiping from one
** Attachment added: "_usr_bin_system-settings.32011.crash"
https://bugs.launchpad.net/bugs/1539446/+attachment/4559491/+files/_usr_bin_system-settings.32011.crash
** Attachment added: "_usr_bin_unity8-dash.32011.crash"
https://bugs.launchpad.net/bugs/1539446/+attachment/4559492/+files/_us
Hi Danlio,
Could you please attached the "myclicks" file produced by this command:
click list > myclicks
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Title:
Tod
So I continue to propose that this is not due to the Today scope.
There are three exceptions in the scope-registry log files, here are
some comments on them.
== 1) scope-registrylog.3 has:
Location object not found: "unity::scopes::NotFoundException:
SearchMetadata::location() (name = location
It seems likely that the unity8 and unity8-dash crashes may be the cause
here.
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Title:
Today scope hangs-on after OTA9
Danilo, are you still seeing the freezing and restarting? What happens
if you unfavorite all your scopes: does the freeze happen if you tap the
Ubuntu logo?
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htt
HI Danilo,
Thanks for your responses!
Can you please get the following file right after the "freeze" and attach it to
this bug:
/home/phablet/.cache/upstart/scope-registry.log
Cheers
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HI Danilo,
Awesome! But, if there is a problem, if the freeze happens again, it
would be great if you can provide the scope-registry.log file.
Also, If you can associate a particular scope (or app) with the freeze,
that would be helpful. For example, you could try bringing back the
scopes you re
Danilo, yes. And the order probably does not matter!
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Title:
Today scope hangs-on after OTA9 update
Status in Today S
** Attachment added: "scope-registry.log"
https://bugs.launchpad.net/bugs/1539446/+attachment/4570344/+files/scope-registry.log
** Attachment added: "scope-registry.log.1.gz"
https://bugs.launchpad.net/bugs/1539446/+attachment/4570345/+files/scope-registry.log.1.gz
** Attachment added: "s
Hi Danilo, thanks for the persistence and the logs and etc!
So, several times this failure has occurred when tapping on a Unity
icon:
* comment 18:
"- swipe left to right. To access unity
A tap on telegram icon to open it."
* initial description:
"as well, if you touch the Ubuntu logo icon i
** Also affects: canonical-devices-system-image
Importance: Undecided
Status: New
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Title:
Today scope hangs-
** Description changed:
really often from Yesterday night (OTA9 updated at 11 p.m.) the Today
scope freeze the screen and no other actiion is possibile to achieve.
the system restart itself after 20-30 seconds .
- it happens especially recalling the Today scope by sweeping from Rhs to L
I agree the "today to Telegram bug" is a different thing, so you should
not have mentioned it here, otherwise you are just making it harder to
fix the original bug you reported, mixing things that don't have
anything to do with eachother is the perfect recipe to not getting
anything fixed.
So plea
I've found a case where dash is guaranteed to crash if scope pushes at least 2
results with same content (uri, icon, title... all attributes are the same).
I'm working on a fix for such case in
lp:~stolowski/unity-scopes-shell/model-update-crashfix.
Is it possible Today scope does that? Note, th
Hi Pawel,
It is possible.
As far as I know, no steps are taken to systematically prevent redundant
result pushing either in agg scopes or child scopes. (Although it
probably is not common.)
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** Also affects: unity-scopes-shell (Ubuntu)
Importance: Undecided
Status: New
** Changed in: canonical-devices-system-image
Importance: Undecided => High
** Changed in: canonical-devices-system-image
Status: New => Confirmed
** Changed in: canonical-devices-system-image
Hi Kyle, the fix I made with
https://bugs.launchpad.net/+branch/~stolowski/unity-scopes-shell/model-
update-crashfix is currently in silo 80 waiting for QA testing. It has
been confirmed to fix crashes with two other scopes (which were
producing duplicated results).
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** Branch linked: lp:~stolowski/unity-scopes-shell/model-update-crashfix
** Changed in: unity-scopes-shell (Ubuntu)
Status: New => Fix Released
** Changed in: canonical-devices-system-image
Status: Confirmed => Fix Committed
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Summary: we don't know for sure whether the unity shell crash due to
duplicated results from child scopes is the cause but it seems like the
most likely one at this point.
I have not seen this bug in released code myself.
On ubuntu-phone list, a user reports [1] that unfavoriting the Messages
sco
** Changed in: canonical-devices-system-image
Status: Fix Committed => Fix Released
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Title:
Today scope hangs-o
** Changed in: today-scope
Status: New => Won't Fix
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Title:
Today scope hangs-on after OTA9 update
Status in C
** Changed in: unity8 (Ubuntu)
Status: New => Invalid
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Title:
Today scope hangs-on after OTA9 update
Status in
Hi Kyle,
Yes, the phone is still freezing and restarts really
often ( about 3-5 times per day)
it happens especially when you awake
it from stby:
1- swipe the main screen,
2- tap the unlock code (4
figures mode)
3- the Today screen opens, (see below)
3alternative-
sometimes else it freeeze
Hi Kyle.
I'm not totally agree with your deductions.
as I sad, it
is the only "bad & strange event" of the last days.
but:
the "Today
scope bug" (let me call it so, don't be scared about) happens
**recalling the Today scope** (by Unity Ubuntu logo, or the floating
Today window (if the all open a
Additional comment:
- in the "Today scope bug" is the only "Scopes"
app that is self restarting after a while.
but:
- in the noticed
"today to Telegram bug" is the full system that is restarting (ubuntu
letters and rounding dots)
Regards
D
Il 12.02.2016 21:44 Kyle Nitzsche
ha scritto:
> Hi D
You are right, sorry for misuse of the launchpad bug reporting.
About adding new scopes/load I already started Yesterday, adding
messages & calls ones.
the Today-to-Apps screen sliding bacomes
immediantly more dificulty for the device, with istantaneous
brake-release on the sliding action betwe
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