[Bug 975636] Re: Trouble setting library location to Pictures/Photos

2013-03-04 Thread Clint Rogers
Unfortunately, we're unable to reproduce this here, even when using the setup conditions suggested in comments twelve and fifteen (along with things like deliberately omitting the trailing slash, using '~' instead of typing out the full path to my home directory, etc.). For those of you still

[Bug 1074645] Re: Shotwell crashes on image export

2012-11-03 Thread Clint Rogers
Hi, and thank you for taking time to report this. Do you still see this behaviour if you upgrade to 0.13? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1074645 Title: Shotwell crashes on image

[Bug 1071476] Re: no preview in print dialog

2012-10-25 Thread Clint Rogers
Hi, What you're proposing sounds very similar to an upstream ticket we'd like to fix at some point; please see http://redmine.yorba.org/issues/3173 . Although it hasn't been yet been timetabled, we will definitely take your interest in having this into consideration as we think about possible

[Bug 907557] Re: Preferences - Import photos to: displays incorrect folder

2012-10-02 Thread Clint Rogers
Apologies for bothering those watching this bug, but I'd like to let everyone know this has been fixed upstream and will be available in the next point release; please see http://redmine.yorba.org/projects/shotwell/repository/revisions/8be51587fb776e5c398dedd67138e105e93011e2 for details. -- You

[Bug 1048639] Re: Cannot launch external editor for photos in directories with apostrophe

2012-09-13 Thread Clint Rogers
Hi Aaron, My name is Clint, and I'm the developer tasked with looking into this. Unfortunately, I didn't seem to be able to reproduce it; is there anything else unusual (besides the above-noted problem with Nautilus) you've encountered that you think might be germane to us reproducing and fixing

[Bug 1048639] Re: Cannot launch external editor for photos in directories with apostrophe

2012-09-13 Thread Clint Rogers
I just gave this a go with the paths /home/clinton/test-images-11/Lynne's Pix/vlcsnap-2012-09-13-12h53m54s124.png -and- /home/clinton/test-images-11/Lynne's Pix/it's some kind of hockey image.png ...and external applications seemed to be able to open both (again, using master), so this may

[Bug 1048639] Re: Cannot launch external editor for photos in directories with apostrophe

2012-09-13 Thread Clint Rogers
Unfortunately, we're not seeing this happen with the repository version, either. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1048639 Title: Cannot launch external editor for photos in directories

[Bug 1048639] Re: Cannot launch external editor for photos in directories with apostrophe

2012-09-13 Thread Clint Rogers
Hi again, This is on Quantal i386 (Linux 3.5.0-13-generic #14-Ubuntu SMP Wed Aug 29 16:47:23 UTC 2012 i686 GNU/Linux). I'm guessing the problem still occurs for you, even after installing the most recent batch of updates? -- You received this bug notification because you are a member of Ubuntu

[Bug 1047588] Re: Shotwell spawning oauth2callback to mardy.it

2012-09-07 Thread Clint Rogers
Hi, and thank you for reporting this. When you're seeing this, are you building Shotwell from trunk yourself, or are you installing it from the repositories? The reason I ask is because the repository version in 12.10 has been vendor-patched to handle authentication in a different manner than

[Bug 1047588] Re: Shotwell spawning oauth2callback to mardy.it

2012-09-07 Thread Clint Rogers
Ah, I retract the question; I see that this is specifically due to a UOA-specific patch. My mistake. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1047588 Title: Shotwell spawning oauth2callback

[Bug 1022660] Re: Cannot see recent pictures on my Library

2012-08-10 Thread Clint Rogers
Hi Giovanni, Apologies for the late response on this, but, might it be possible that you have your images filtered somehow by date? I ask because we're unable to reproduce this locally at all, and I'm at a loss as to why importing would work, but the images would otherwise be hidden. Do you see

[Bug 1034412] Re: Brightness Lock turns off screen in middle of photo slideshow

2012-08-08 Thread Clint Rogers
Hi all, Thank you for bringing this to our attention; I've created an upstream bug report for this - please see http://redmine.yorba.org/issues/5638. Thank you again, -c -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1016859] Re: shotwell crashes on startup

2012-08-01 Thread Clint Rogers
Good morning, one and all, We've committed a fix for this upstream (please see http://redmine.yorba.org/projects/shotwell/repository/revisions/51336040742ad51936c1d2d92fa1d092cad73a54 for details); those of you who've been affected by this and are comfortable building applications from source,

[Bug 921331] Re: shotwell SIGABRT in library_window_get_app(): (IS_LIBRARY_WINDOW (app_window_instance))

2012-07-27 Thread Clint Rogers
Good afternoon, Apologies for bothering this list, but we've committed what we believe to be a fix for this (please see http://redmine.yorba.org/projects/shotwell/repository/revisions/7c2e51d3bbf9457d4dd37c60e3f59055c3923cbf); those of you who have been affected and are comfortable with building

[Bug 862692] Re: Shotwell keeps saving when adding metatags into modified files

2012-07-13 Thread Clint Rogers
Fraser: The fix is planned as part of 0.13, which, at this point, is still timetabled for a few months from now, so you might have better luck building from source, unfortunately. The good news is that this is actually quite easy, and if you run into difficulty doing so, either us here at Yorba

[Bug 862692] Re: Shotwell keeps saving when adding metatags into modified files

2012-07-12 Thread Clint Rogers
Hi all, Apologies for bothering this list, but, for those of you who are affected by this, do the images in question have nested tags attached to them? The glitch you're encountering sounds very similar to upstream bug http://redmine.yorba.org/issues/4297... -- You received this bug

[Bug 1016859] Re: shotwell crashes on startup

2012-06-28 Thread Clint Rogers
Hi Roland, My name is Clinton, and I'm one of the developers currently assigned to Shotwell. I took a quick stab at trying to get the TombstoneTable into that same state (two rows with the same fully qualified path- and file-name, but with different IDs) wiht various combinations of importing

[Bug 903302] Re: Dialog windows are not turning modal anyway

2012-05-30 Thread Clint Rogers
This is known to severely break at least one upstream package; please see http://redmine.yorba.org/issues/4591. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/903302 Title: Dialog windows are not

Re: [Bug 990725] Re: Shotwell will not detect mts moviefiles on memory card

2012-05-29 Thread Clint Rogers
As an aside, I believe I know what happened when it initially didn't work; I've identified a repro case for it, although 90% of users shouldn't have this problem. When we start enumerating media files on a storage device, we explicitly check several well-known paths, such as /DCIM, /AVCHD and so

[Bug 990725] Re: Shotwell will not detect mts moviefiles on memory card

2012-05-22 Thread Clint Rogers
Hi Sebastien, We do traverse all subdirectories inside a 'well-known' directory, so anything saved inside /PRIVATE/AVCHD should have been found. As for filtering, we don't, to my knowledge, leave out any video formats. Is this happening when you connect the camera directly? Do you see the same

[Bug 990725] Re: Shotwell will not detect mts moviefiles on memory card

2012-05-21 Thread Clint Rogers
Hi Sebastien, Where do the videos normally get written to on a Lumix? Due to a workaround to some problems between GPhoto and many Android devices (http://redmine.yorba.org/issues/1903), we've had to explicitly whitelist directories we want it to tell us about. (I admit this is a suboptimal way

[Bug 990725] Re: Shotwell will not detect mts moviefiles on memory card

2012-05-01 Thread Clint Rogers
Hi again, This question is unrelated to the bug report, so it, along with future questions of a similar type might be better directed to our mailing list (shotw...@lists.yorba.org). That said, here's how to enable the Unity sidebar icon: 1) From the command line, navigate to the directory where

[Bug 990725] Re: Shotwell will not detect mts moviefiles on memory card

2012-04-30 Thread Clint Rogers
melenzb: You'll be pleased to know that we've just checked a small fix into trunk that should help, and it's slated for inclusion into 0.12.3. Along with checking for the presence of (and enumerating image and video files in) /DCIM, we'll now also try /PRIVATE/AVCHD and /AVCHD as well, which

[Bug 944144] Re: unity-scope-shotwell crashed with IOError in copyfile(): [Errno 2] No such file or directory: '/home/john/.shotwell/data/photo.db'

2012-03-03 Thread Clint Rogers
Hi and thank you for taking time to report this. Does this happen evry time you try to launch Shotwell, or is it intermitent? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/944144 Title:

[Bug 910964] Re: Cannot import photos from PTP Camera (Fuji X10)

2012-01-03 Thread Clint Rogers
Hi, I've marked the upstream ticket as 'blocked' for now; once the GPhoto team have had a chance to address this, we'll reopen our ticket and get their fix into Shotwell. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 910750] Re: send E-mail with photos is not possible (thunderbird 9.0)

2012-01-02 Thread Clint Rogers
Hi, and thank you for reporting this. When you attempt to use the send-to feature, what, exactly, happens? If you get a dialogue box from Shotwell, but the images never make it as far as your mail client, please check whether the package 'nautilus- sendto' is installed (you can do this by typing

[Bug 910044] Re: shotwell crashed with SIGABRT in g_assertion_message()

2012-01-02 Thread Clint Rogers
Hi, Thank you for this; this should prove to be quite useful. I'll pass this on to the rest of the team and we'll begin working on this as soon as we can. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 910595] Re: can not log out of flickr

2012-01-02 Thread Clint Rogers
Hi, and thank you for taking time to report this. I'll inform the rest of the team here, and we'll investigate this as soon as we can. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/910595 Title:

[Bug 910044] Re: shotwell crashed with SIGABRT in g_assertion_message()

2012-01-02 Thread Clint Rogers
For those watching this bug, please also see http://redmine.yorba.org/issues/4544 - this is the upstream bug report. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/910044 Title: shotwell crashed

[Bug 910044] Re: shotwell crashed with SIGABRT in g_assertion_message()

2011-12-30 Thread Clint Rogers
Hi, and thank you for reporting this. Unfortunately, it looks as if you may have uncovered a new bug, rather than a previously-known one, and I'll ticket it on our side shortly. If you feel comfortable doing so, can you try building Shotwell from source, running with logging enabled and

[Bug 907557] Re: Preferences - Import photos to: displays incorrect folder

2011-12-21 Thread Clint Rogers
Hi, and thank you for reporting this. I just tried this in the current trunk, and it's 100% reproducible. I've ticketed it on our side; please see http://redmine.yorba.org/issues/4523. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 907579] Re: Shotwell Send To button does not create email

2011-12-21 Thread Clint Rogers
Hi, and thank you for reporting this. Can you run the following command: nautilus-sendto ...and tell me what the output is? What Shotwell does is, rather than remember what email client you use and try to launch it directly, it calls out to Nautilus for this, which, in turn, keeps a list of

[Bug 906688] Re: Shotwell flooding system with error

2011-12-20 Thread Clint Rogers
Hi, and thank you for taking time to report this. When you're launching Shotwell, how are you doing so? If you usually use a graphical launcher or lens, can you try launching it from the command line and seeing if it works? If it works normally from the command line, but not when launched from

[Bug 898028] Re: assertion failed in hash_timed_queue_removed while importing photos from F-Spot

2011-11-30 Thread Clint Rogers
Hi, and thank you for reporting this. Here are some things you might try that could help: 1. Upgrade your Shotwell package to the latest one available in the repository for Natty Narwhal (which should be 0.10). 2. Try rerunning the scenario with debugging enabled and with a smaller import; if

[Bug 898028] Re: assertion failed in hash_timed_queue_removed while importing photos from F-Spot

2011-11-30 Thread Clint Rogers
The offending assertion has been ticketed at http://redmine.yorba.org/issues/4461. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/898028 Title: assertion failed in hash_timed_queue_removed while

[Bug 896611] Re: Date-modified images are not refiled in correct year etc

2011-11-29 Thread Clint Rogers
Hi, and thank you for reporting this. I've been following the original thread on the mailing list as well, and, unfortunately, short of adding time/date data via an EXIF-writing tool, which you've already tried, there isn't a workaround that I'm aware of. When you say you're having images get

[Bug 877584] Re: shotwell crashes shortly after being startet

2011-11-11 Thread Clint Rogers
Hi again, When the app freezes in the debugger, it has, in fact, crashed; GDB just preserves the window. When you do get the freeze in the debugger, if you type bt ...what do you see? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to

[Bug 883998] Re: shotwell does not start

2011-11-02 Thread Clint Rogers
Hi, Thank you for reporting this. Can you try the following? 1) If you feel comfortable doing so, please try upgrading to 0.11.4, available from https://launchpad.net/ubuntu/+source/shotwell/0.11.4-0ubuntu1/+build/2861946 and see if the problem persists. 2) If you still encounter this, please

[Bug 881896] Re: Shotwell seg faults when pressing SPACE when tagging a photo.

2011-10-26 Thread Clint Rogers
Hi, Thank you for reporting this and attaching the backtrace. I've just tried it here, and can reproduce it readily. We'll begin working on a fix right away, and you can track our progress at http://redmine.yorba.org/issues/4305 . -- You received this bug notification because you are a member

[Bug 882283] Re: shotwell settings dialog not fully keyboard accessible

2011-10-26 Thread Clint Rogers
Hi, and thank you for taking time to report this. I've added a ticket for on our side at http://redmine.yorba.org/issues/4306 . -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/882283 Title: shotwell

[Bug 881298] Re: ontbrekende bestanden

2011-10-25 Thread Clint Rogers
Hallo, Vergeef mijn arme Nederlandse taal, ik ben met behulp van een automatische vertaler. Als je zegt ontbrekende foto's niet bewegen, wat bedoel je? Is dit gebeurt wanneer je foto's opgeslagen op een verwisselbare schijf die was losgekoppeld en zijn ze het niet terug gevonden wanneer de

[Bug 880031] Re: Shotwell hangs on starting and does not open a window

2011-10-24 Thread Clint Rogers
Hi, and thanks for taking time to report this. It may be relevant that many of my photos are on a removable disk that is not connected now. Possibly, although the expected behaviour is that the application will mark the offline photographs as 'missing' and continue to run normally. With this

[Bug 876816] Re: Shotwell deletes edited photos after upgrading to oneiric 11.10

2011-10-24 Thread Clint Rogers
Hi again, Because Shotwell is a non-destructive editor, the edited version of an image is never actually stored on disk, unless the user manually exports it; instead, some information about the original, along with the various cropping, red eye and colour modifications, are stored in a database

[Bug 876816] Re: Shotwell deletes edited photos after upgrading to oneiric 11.10

2011-10-21 Thread Clint Rogers
Hi, I'm sorry you've encountered something like this. When this happened, were you running Shotwell directly with a specific image, or running it with the entire library? Also, have you seen this happen a second time? -- You received this bug notification because you are a member of Ubuntu

[Bug 877584] Re: shotwell crashes shortly after being startet

2011-10-20 Thread Clint Rogers
Hi, and thanks for responding. So far, I haven't been able to reproduce this, so it isn't yet clear what it is or how to fix it yet, but there are a few more things you can try. If you feel comfortable doing so, can you try upgrading to 0.11.5 to see if the problem still occurs (available from

[Bug 858930] Re: shotwell crashed with SIGABRT in intensity_histogram_get_cumulative_probability()

2011-10-20 Thread Clint Rogers
Unfortunately, the fix in question didn't make it into 0.11.5, so with certain PNGs, this may still happen, albeit rarely, but it is available in our git repository today, if you feel comfortable building things from source and running bleeding edge software. If you're interested, please see

[Bug 853364] Re: shotwell assert failure: *** glibc detected *** shotwell: munmap_chunk(): invalid pointer: 0x00007f9d78220a30 ***

2011-10-20 Thread Clint Rogers
Hi, We'll begin looking into how to reproduce the problem with the information you've already provided, so thanks for reporting this. If you do experience further problems, you might try updating to Shotwell 0.11.5, currently available for Oneiric from https://launchpad.net/~yorba/+archive/ppa .

[Bug 877584] Re: shotwell crashes shortly after being startet

2011-10-18 Thread Clint Rogers
Hi, and thank you for taking time to report this. Can you try running Shotwell again from a command shell and see if any error messages appear? Please copy and paste any error output into this bug, as this will help us pinpoint the source of the problem. If you feel comfortable doing so, you

[Bug 871540] Re: shotwell crash import

2011-10-18 Thread Clint Rogers
Hi all, As I stated before, this sounds like it might be an alternate symptom of http://redmine.yorba.org/issues/4172 (please bear in mind that this is just a guess; without seeing the console output, it's difficult to tell). If so, then it has been fixed already and a fixed version, 0.11.5,

[Bug 858930] Re: shotwell crashed with SIGABRT in intensity_histogram_get_cumulative_probability()

2011-10-18 Thread Clint Rogers
Hi, Although we never reproduced this on our side, even with some deliberately unusual PNG images (please see http://redmine.yorba.org/issues/4195 for details), I can see where the offending assertion would trigger if we somehow got an out-of-range pixel (colour value less than 0 or greater than

[Bug 855893] Re: shotwell assert failure: *** glibc detected *** shotwell: double free or corruption (fasttop): 0x00007f0019c73940 ***

2011-10-18 Thread Clint Rogers
Hi, As Sebastien said, thank you for taking time to report this. If you upgrade to the most recent version from the repository, currently 0.11.2, does this still occur? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 864674] Re: shotwell crashed with SIGABRT: (layout != NULL)

2011-10-18 Thread Clint Rogers
Hi, Thanks to everyone who has reported this. I have opened a bug report for it on our side; please see http://http://redmine.yorba.org/issues/4268 . We have the stacktrace and an approximate location in the code to begin digging, but if any other users out there hit this and would like to

[Bug 876202] Re: shotwell does not advertize where it stores photo data before import

2011-10-18 Thread Clint Rogers
Hi, Thank you for taking time to contact us. This does seem like a sensible request, so I've added a ticket on our side; please see http://redmine.yorba.org/issues/4269. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 873851] Re: Shotwell 0.11.4 available, fixes crashes on import

2011-10-14 Thread Clint Rogers
Hi, This is most likely going to be made available at a slightly later time as an update by the distro's packaging staff. In the meantime, it is possible to install 0.11.4 from our PPA; please see https://launchpad.net/~yorba/+archive/ppa/+sourcepub/2000217 /+listing-archive-extra for details.

[Bug 874166] Re: Disappears after usb import

2011-10-14 Thread Clint Rogers
Hi, Thank you for reporting this. If you haven't already done so, can you try running Shotwell from the command line with the debugger and logging enabled and try to trigger the bug there? You can do this by typing SHOTWELL_LOG=1 gdb shotwell in a command shell window, then typing

[Bug 871540] Re: shotwell crash import

2011-10-11 Thread Clint Rogers
Hi, Thanks for reporting this, even if it seems to have gone away on its own since then. If you ever get this again, can you try running Shotwell from the command line and seeing if an error gets printed there? I'd guess you may have encountered some variant of

[Bug 862347] Re: shotwell crashed with SIGABRT in raise()

2011-09-29 Thread Clint Rogers
Hi David, Thank you for reporting this to us. This sounds very similar to http://redmine.yorba.org/issues/4172, which, it would seem, can also happen occasionally when importing images as well. If you feel comfortable doing so, can you send a few sample images from the failed import to

[Bug 861870] Re: shotwell crashed with SIGABRT in __kernel_vsyscall()

2011-09-28 Thread Clint Rogers
Hi, and thank you for taking time to report this to us. I've filed a bug on our side; please see http://redmine.yorba.org/issues/4199. Does this happen every time you open Shotwell now, or did it only happen once? Also, if you feel comfortable doing so, can you send us a copy of your photo

[Bug 861870] Re: shotwell crashed with SIGABRT in __kernel_vsyscall()

2011-09-28 Thread Clint Rogers
If the crash is no longer occurring, this might not be needed. Between the deletion and the assertion I spotted in Stacktrace.txt, I believe we have enough clues to investigate further at this point. In the meantime, if you do happen to perform roughly the same sequence of actions (delete images

[Bug 858930] Re: [Oneiric i386 b2] shotwell crashed with SIGABRT in g_assertion_message()

2011-09-27 Thread Clint Rogers
Hi, Thank you for taking time to report this. I've opened a matching ticket on our side; please have a look at http://redmine.yorba.org/issues/4195 . If you feel comfortable sending this, may we have a copy of repulse.png? It may help to reproduce this crash and aid us in fixing it. -- You

[Bug 831791] Re: Function 'Send to' resize pictures to /tmp with % instead of space

2011-08-24 Thread Clint Rogers
Hi, and thank you for taking time to report this problem to us. I'd like to get more details about how to reproduce this; may I know what email client you're using when this happens? On the topic of renaming the button for better clarity, I'll bring that up with the rest of the team ASAP. --

[Bug 832293] [NEW] Occasionally, after calling gtk_window_fullscreen() on a window, then creating a second window, the second window is placed behind the first.

2011-08-23 Thread Clint Rogers
Public bug reported: Steps to reproduce: 1) With a small GTK application that creates one window, full-screens it, then presents it, then creates and presents a second window, notice which window is brought to the front and gets focus. Notice that, roughly 60% of the time, the first window will

[Bug 832293] Re: Occasionally, after calling gtk_window_fullscreen() on a window, then creating a second window, the second window is placed behind the first.

2011-08-23 Thread Clint Rogers
This may be related to https://bugs.launchpad.net/ubuntu/+source/unity/+bug/829863 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/832293 Title: Occasionally, after calling gtk_window_fullscreen() on

[Bug 832293] Re: Occasionally, after calling gtk_window_fullscreen() on a window, then creating a second window, the second window is placed behind the first.

2011-08-23 Thread Clint Rogers
This can be observed in the wild with Shotwell 0.10.x: 1) On Oneric, launch the application. 2) Press F11. 3) Move the pointer to the bottom of the display and observe the results. Occasionally, the toolbar doesn't appear; compare and contrast with the behaviour on Maverick or Natty (the toolbar

[Bug 825401] Re: Shotwell cannot publish to Facebook. Server redirect URL contained no session description

2011-08-21 Thread Clint Rogers
Hi, Thank you for reporting this. We will try to reproduce it in-house as soon as possible. Is there anything else you can think of that might have made the session unusual? It seemed like Facebook publishing was working as recently as four days ago on our side. -- You received this bug

[Bug 816528] Re: Unable to crop an image that I loaded into Shot well.

2011-07-26 Thread Clint Rogers
Hi, It looks like you may be running an older version of Shotwell; can you try importing and cropping the same image with the most recent version and let us know if that helps? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 789477] Re: Shotwell hangs when combining events

2011-07-26 Thread Clint Rogers
Hi, If you're still encountering this, but the debugger changes the behaviour enough to the point where you can't trigger the crash while running through it, here are a few things you might try: 1) If you haven't already done so, please try upgrading to the latest version of Shotwell; I believe

[Bug 812158] Re: shotwell slideshow freezes when going backward before the first picture

2011-07-18 Thread Clint Rogers
Hi, and thank you for taking time to report this. We will try to reproduce and triage this as soon as possible, and most likely ticket it on our side. This sounds like it could be either an alternate case of, or related to, a known problem; please see http://trac.yorba.org/ticket/1502 for

[Bug 796878] Re: following a successful print of image, error message

2011-06-13 Thread Clint Rogers
Hi Mustava, Thank you for taking time to report this. We'll look into it as soon as we can, but in the meantime, can you: * try this in 0.10.1 and let us know if it still happens? * if it does, can you run Shotwell with gdb and obtain a backtrace at the moment you see the error? * let us know

[Bug 784752] Re: crop 'custom' dialog doesn't give units or axes

2011-05-18 Thread Clint Rogers
Hi, The custom crop dialog is actually the aspect ratio, rather than absolute pixels, and as such, doesn't seem like it should have units. I can confirm, though, that 'y' does seem to come before 'x' when running the latest from trunk, which isn't right. I will ticket this on our side

[Bug 778100] Re: image displays on 2nd screen when in slide show

2011-05-05 Thread Clint Rogers
Hi, We've been able to reproduce this in-house; I've opened a ticket upstream for this at http://trac.yorba.org/ticket/3579 . Thank you for taking time to report this. ** Bug watch added: trac.yorba.org/ #3579 http://trac.yorba.org/ticket/3579 -- You received this bug notification because

[Bug 777172] Re: uploading to facebook create the description/title twice

2011-05-05 Thread Clint Rogers
Hi, It looks like the title is indeed getting copied to two fields inappropriately, and we've been able to reproduce this in-house. I've opened a ticket upstream; please see http://trac.yorba.org/ticket/3580. Thank you for taking time to report this. ** Bug watch added: trac.yorba.org/ #3580

[Bug 775539] Re: Shotwell crop and save caused 2 minute complete system freeze

2011-05-02 Thread Clint Rogers
Hi David, We'd like to address this for you, if possible. May I know: - If you've been able to reproduce this? - Approximately how many images are in your library? - What type of image you performed the crop against (raw, JPEG, PNG, etc.)? - The original resolution of the image you cropped? -

[Bug 775512] Re: Shotwell zooms image slow and lag

2011-05-02 Thread Clint Rogers
Hi Duy, We'd like to help you with this; can you provide us with more information on how to reproduce it? - What part of the application is this occurring in? Are you seeing poor performance when zooming in on a single image, or is this when zooming in on thumbnails in your library? - If this

[Bug 773629] Re: shotwell 0.9.2 crashes when removing a tag

2011-04-29 Thread Clint Rogers
Hi, Unfortunately, I'm unable to reproduce this in the most current version; can you try the same operation in 0.9.3 and let us know if it still happens? If it does, can you try running it with GDB and post the stack dump here? -- You received this bug notification because you are a member of

[Bug 767977] Re: is it a bug, shotwell taking over my places? i cannot access my folders anymore!!!!

2011-04-20 Thread Clint Rogers
Hi, It sounds as if you may have encountered the problem discussed in this thread: http://ubuntuforums.org/showthread.php?t=1520831. If you try the solution in post #3, does it solve the problem? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed

[Bug 745235] Re: Shotwell crashed due to Animation settings mismatch in Animation Selection while using Macbuntu Theme

2011-04-05 Thread Clint Rogers
Hi Shaswat, I've set up Macbuntu with Compiz on my machine here in order to try to reproduce this. Can you tell us what you were doing or what happened right before the crash? I ran Shotwell in Macbuntu quite a bit last week, but I didn't see anything unusual occur. -- You received this bug

[Bug 745267] Re: No option for publishing a selectiive picture from an album !

2011-04-05 Thread Clint Rogers
Hi, Is this the problem in question? http://trac.yorba.org/ticket/3470 ** Bug watch added: trac.yorba.org/ #3470 http://trac.yorba.org/ticket/3470 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 746311] Re: extended info isn't dockable

2011-03-31 Thread Clint Rogers
Hi again, You'll be happy to know that we're already looking at how to address this; please have a look at http://trac.yorba.org/ticket/2779. ** Bug watch added: trac.yorba.org/ #2779 http://trac.yorba.org/ticket/2779 -- You received this bug notification because you are a member of Ubuntu

[Bug 745279] Re: No Auto update option

2011-03-30 Thread Clint Rogers
Hi again, That seems like it might be a very useful feature. I've added a ticket in our database for this; please have a look at http://trac.yorba.org/ticket/3449 . ** Bug watch added: trac.yorba.org/ #3449 http://trac.yorba.org/ticket/3449 -- You received this bug notification because you

[Bug 745267] Re: No option for publishing a selectiive picture from an album !

2011-03-30 Thread Clint Rogers
Hi again, Can you post a screenshot of what you see right before you publish? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/745267 Title: No option for publishing a selectiive picture from an

[Bug 746100] Re: feature request: copy photo path

2011-03-30 Thread Clint Rogers
Hi, This is a sound request; I've added it to our internal bug database at http://trac.yorba.org/ticket/3451. ** Bug watch added: trac.yorba.org/ #3451 http://trac.yorba.org/ticket/3451 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to

[Bug 746100] Re: feature request: copy photo path

2011-03-30 Thread Clint Rogers
I forgot to add that there is a workaround available in the current version: 1. Choose the image you'd like to obtain the path to. 2. Choose 'View-Extended Information'. 3. In the extended information dialog, highlight the path to the file. 4. Secondary-click and choose 'Copy'. The next time

[Bug 746100] Re: feature request: copy photo path

2011-03-30 Thread Clint Rogers
Hi again, One thing to note is that, because it is possible to alter an image via Shotwell, the image you see in the application may be different than what you end up copying. If we do implement this, we'll need to think about what path should be given to the user, so that what they end up

[Bug 745267] Re: No option for publishing a selectiive picture from an album !

2011-03-29 Thread Clint Rogers
Hi, First off, thank you for taking time to use Shotwell and to report a bug to us. I'm not quite sure if I understand the problem, though - Shotwell doesn't currently have an 'Album' feature, and it currently requires the user to manually choose which pictures will be published. There isn't a

[Bug 745279] Re: No Auto update option

2011-03-29 Thread Clint Rogers
Hi, It sounds like what you're requesting may already be implemented - when you import new images, Shotwell remembers this, and navigating to 'Last Import' will display the most recent ones. Is this what you're looking for? -- You received this bug notification because you are a member of