[Bug 543593] Re: ubuntuone reported crash after resume

2010-06-04 Thread Mitch Towner
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on t

[Bug 522830] Re: Ubuntu one is not getting connected.

2010-06-04 Thread Mitch Towner
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on

[Bug 589554] Re: ubuntu one crashes on click

2010-06-04 Thread Mitch Towner
I'm sorry to hear Ubuntu One isn't working properly for you. Can you try the following and let me know the results? 1. Quit the Ubuntu One client. From the applet select Quit. Then open a Terminal (Applications > Accessories > Terminal) and run the following to quit the syncdaemon. u1sdtool -q

[Bug 588889] Re: Ubuntu One disconnects - Synchro/Upload not working

2010-06-03 Thread Mitch Towner
I appreciate the frustration you are experiencing. The Lucid release brought a record number of new users that severely degraded performance. The U1 team is working hard to fix the slow system performance. Please run "apport-collect 59" (without the quotes) from a terminal window. This will a

[Bug 588967] Re: u1 client crashes on attempting to connect on autorun after login

2010-06-03 Thread Mitch Towner
I'm sorry to hear Ubuntu One isn't working properly for you. Can you try the following and let me know the results? 1. Quit the Ubuntu One client. From the applet select Quit. Then open a Terminal (Applications > Accessories > Terminal) and run the following to quit the syncdaemon. u1sdtool -q

[Bug 583295] Re: Cannot Sync folders with Ubuntu One

2010-06-03 Thread Mitch Towner
@ David Maher: I appreciate the frustration you are experiencing. The Lucid release brought a record number of new users that severely degraded performance. The U1 team is working hard to fix the slow system performance. From looking through your logs it appears that the issue may be related to

[Bug 564348] Re: the ubuntu one icon on the top right is stuck on the double arrows icon and has not changed for several minutes.

2010-06-03 Thread Mitch Towner
This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more a

[Bug 564851] Re: Ubuntu-one folder in Nautilus does not show the same contents seen on the browser

2010-06-03 Thread Mitch Towner
This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more a

[Bug 532039] Re: Não conecta

2010-06-02 Thread Mitch Towner
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on t

[Bug 534069] Re: ?

2010-06-02 Thread Mitch Towner
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on t

[Bug 564851] Re: Ubuntu-one folder in Nautilus does not show the same contents seen on the browser

2010-06-02 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks in advance! -- Ubuntu-one folder in Nautilus does not show the same contents seen on the browser https://bugs.launchpad.net/bugs/56

[Bug 551985] Re: UBUNTU ONE Malfunction

2010-06-02 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Are you still experiencing this issue? Thanks in advance! -- UBUNTU ONE Malfunction https://bugs.launchpad.net/bugs/551985 You received thi

[Bug 558878] Re: Ubuntu One doesn't login

2010-06-02 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Are you still experiencing this issue? Thanks in advance! -- Ubuntu One doesn't login https://bugs.launchpad.net/bugs/558878 You received

[Bug 564348] Re: the ubuntu one icon on the top right is stuck on the double arrows icon and has not changed for several minutes.

2010-06-02 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks in advance! -- the ubuntu one icon on the top right is stuck on the double arrows icon and has not changed for several minutes. htt

[Bug 524664] Re: Cannot connect to Ubuntu One

2010-06-01 Thread Mitch Towner
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on t

[Bug 562847] Re: Error when trying to authenticate

2010-06-01 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- Error when trying to authenticate https://bugs.launchpad.net/bugs/562847 You received this bug notification because you are a memb

[Bug 587794] Re: Not connecting to ubuntuone while behind a proxy

2010-06-01 Thread Mitch Towner
*** This bug is a duplicate of bug 387308 *** https://bugs.launchpad.net/bugs/387308 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 387308, so it is being marked as such. Please look at

[Bug 585639] Re: ubuntu one will not sync at all.

2010-06-01 Thread Mitch Towner
*** This bug is a duplicate of bug 567953 *** https://bugs.launchpad.net/bugs/567953 I appreciate the frustration you are experiencing. The Lucid release brought a record number of new users that severely degraded performance. The U1 team is working hard to fix the slow system performance. T

[Bug 587141] Re: Ubuntu-one does not sync

2010-06-01 Thread Mitch Towner
@ Eric Sather: I removed the duplicate status as this issue is not related to the messaging menu. @mic: I'm sorry to hear Ubuntu One isn't working properly for you. Can you try the following and let me know the results? 1. Quit the Ubuntu One client. From the applet select Quit. Then open a Term

[Bug 561782] Re: Ubuntu One is confused about the conection status

2010-06-01 Thread Mitch Towner
This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more a

[Bug 582253] Re: Apport hook for gedit

2010-05-31 Thread Mitch Towner
branch linked, setting to triaged. ** Changed in: gedit (Ubuntu) Status: In Progress => Triaged -- Apport hook for gedit https://bugs.launchpad.net/bugs/582253 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs maili

[Bug 582253] Re: Apport hook for gedit

2010-05-31 Thread Mitch Towner
** Branch linked: lp:~kermiac/+junk/gedit-apport-hook-gconf -- Apport hook for gedit https://bugs.launchpad.net/bugs/582253 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https:/

[Bug 560818] Re: Ubuntu one crashed on system On

2010-05-31 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- Ubuntu one crashed on system On https://bugs.launchpad.net/bugs/560818 You received this bug notification because you are a member

[Bug 561782] Re: Ubuntu One is confused about the conection status

2010-05-31 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- Ubuntu One is confused about the conection status https://bugs.launchpad.net/bugs/561782 You received this bug notification becaus

[Bug 563293] Re: Ubuntu one does not syncrinize

2010-05-31 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- Ubuntu one does not syncrinize https://bugs.launchpad.net/bugs/563293 You received this bug notification because you are a member

[Bug 563683] Re: system advise me apply a report. i don't know what's wrong

2010-05-31 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- system advise me apply a report. i don't know what's wrong https://bugs.launchpad.net/bugs/563683 You received this bug notificati

[Bug 586698] Re: No Connection to Ubuntu One

2010-05-31 Thread Mitch Towner
I appreciate the frustration you are experiencing. The Lucid release brought a record number of new users that severely degraded performance. The U1 team is working hard to fix the slow system performance. The "STANDOFF" related issues in your uploaded logs are most likely due to the server-side

[Bug 587572] Re: Ubuntu One applet crashes on clicking in applet bar

2010-05-30 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client. Right-cl

[Bug 587036] Re: No Connect device button for Ubuntu One on 10.04

2010-05-29 Thread Mitch Towner
I appreciate the frustration you are experiencing. The Lucid release brought a record number of new users that severely degraded performance. The U1 team is working hard to fix the slow system performance. >From looking through your attached logs, it appears that you have file sync disabled. Plea

[Bug 587036] Re: No Connect device button for Ubuntu One on 10.04

2010-05-29 Thread Mitch Towner
** Also affects: ubuntuone-client (Ubuntu) Importance: Undecided Status: New -- No Connect device button for Ubuntu One on 10.04 https://bugs.launchpad.net/bugs/587036 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-

[Bug 574538] Re: synchronization does not work

2010-05-29 Thread Mitch Towner
I appreciate the frustration you are experiencing. The Lucid release brought a record number of new users that severely degraded performance. The U1 team is working hard to fix the slow system performance. >From looking through your attached logs, it appears that your client is stuck in a "STANDO

[Bug 584306] Re: Ubuntu One gives blank error message on login/connect

2010-05-29 Thread Mitch Towner
I appreciate the frustration you are experiencing. The Lucid release brought a record number of new users that severely degraded performance. The U1 team is working hard to fix the slow system performance. >From looking through the logs you attached, it appears that the issue you are experiencing

[Bug 579158] Re: nothing happens when i click on the ubuntu one icon from the menu or the me menu

2010-05-29 Thread Mitch Towner
Did you have anything else open that was accessing your keyring at the time? This now appears to be a gnome-keyring related bug as opposed to an ubuntuone related bug. Perhaps the following *may* work: cd ~/.gnome2/keyrings sudo rm login.keyring Then reboot your computer -- nothing happens whe

[Bug 586720] Re: desktop sync

2010-05-29 Thread Mitch Towner
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect 586720 This will help us to find and resolve the problem. Bear in mind that you may need t

[Bug 586698] Re: No Connection to Ubuntu One

2010-05-28 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client. Right-cl

[Bug 586441] Re: u1sync fails to upload files

2010-05-28 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client. Open App

[Bug 387308] Re: HTTPS Proxy Support for file sync

2010-05-28 Thread Mitch Towner
I am closing this newly opened "Ubuntu" task as it is not required and the "Ubuntu One Client" task is already assigned to the relevant team. ** Changed in: ubuntu Status: New => Invalid -- HTTPS Proxy Support for file sync https://bugs.launchpad.net/bugs/387308 You received this bug noti

[Bug 537282] Re: Can't set up U1 services

2010-05-28 Thread Mitch Towner
This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more a

[Bug 586409] Re: ubuntuone-syncdaemon closed unexpectedly

2010-05-28 Thread Mitch Towner
I'm sorry to hear Ubuntu One isn't working properly for you. Can you try the following and let me know the results? 1. Quit the Ubuntu One client. From the applet select Quit. Then open a Terminal (Applications > Accessories > Terminal) and run the following to quit the syncdaemon. u1sdtool -q

[Bug 524213] Re: Ubuntu one not connecting

2010-05-28 Thread Mitch Towner
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on

[Bug 529301] Re: chash

2010-05-28 Thread Mitch Towner
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on

[Bug 521889] Re: ubuntu one does not connect

2010-05-28 Thread Mitch Towner
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on

[Bug 522781] Re: Zacina się

2010-05-28 Thread Mitch Towner
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on

[Bug 548647] Re: lost internet connection with ubuntu one

2010-05-28 Thread Mitch Towner
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on

[Bug 560273] Re: ubnutone client crashes upon login

2010-05-28 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- ubnutone client crashes upon login https://bugs.launchpad.net/bugs/560273 You received this bug notification because you are a mem

[Bug 480643] Re: Files not syncing

2010-05-27 Thread Mitch Towner
Hi korvins. We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- Files not syncing https://bugs.launchpad.net/bugs/480643 You received this bug notification because you are a member o

[Bug 559767] Re: Many Problems

2010-05-27 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- Many Problems https://bugs.launchpad.net/bugs/559767 You received this bug notification because you are a member of Ubuntu Bugs, w

[Bug 560885] Re: yoono

2010-05-27 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- yoono https://bugs.launchpad.net/bugs/560885 You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 560607] Re: refuse to connect

2010-05-27 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- refuse to connect https://bugs.launchpad.net/bugs/560607 You received this bug notification because you are a member of Ubuntu Bug

[Bug 560933] Re: ubuntu one

2010-05-27 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- ubuntu one https://bugs.launchpad.net/bugs/560933 You received this bug notification because you are a member of Ubuntu Bugs, whi

[Bug 560481] Re: ubuntu-one client crashes on startup

2010-05-26 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- ubuntu-one client crashes on startup https://bugs.launchpad.net/bugs/560481 You received this bug notification because you are a m

[Bug 560560] Re: abort

2010-05-26 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- abort https://bugs.launchpad.net/bugs/560560 You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 558399] Re: 网络代理的错误(Net work Proxy's BUG)

2010-05-26 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- 网络代理的错误(Network Proxy's BUG) https://bugs.launchpad.net/bugs/558

[Bug 535439] Re: Windows Network Computer are not shown

2010-05-26 Thread Mitch Towner
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on t

[Bug 508597] Re: Tomboy sync to Ubuntu one not working, "0 notes updated", no error reported

2010-05-26 Thread Mitch Towner
I am closing this bug report as it has been confirmed by multiple people that this issue has been fixed. ** Changed in: tomboy (Ubuntu) Status: Incomplete => Fix Released -- Tomboy sync to Ubuntu one not working, "0 notes updated", no error reported https://bugs.launchpad.net/bugs/508597

[Bug 509483] Re: No sound

2010-05-25 Thread Mitch Towner
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on

[Bug 462892] Re: No sound when running microphone input hardware test

2010-05-25 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- No sound when running microphone input hardware test https://bugs.launchpad.net/bugs/462892 You received this bug notification bec

[Bug 584251] Re: In Ubuntu One window. Nothing happens when I pushed "Connect button"

2010-05-25 Thread Mitch Towner
Hi Alex. Thank you for updating this bug. You are correct, the log files are empty. You will need to et Ubuntu One run for a while & copy some files into your Ubuntu One Folder so that there is information in these log files to help debug your issue. After Ubuntu One has been running for a while, p

[Bug 579158] Re: nothing happens when i click on the ubuntu one icon from the menu or the me menu

2010-05-25 Thread Mitch Towner
Sorry. Copy+Paste fail. The commands to try are: cd ~/.gnome2/keyrings rm login.keyring -- nothing happens when i click on the ubuntu one icon from the menu or the me menu https://bugs.launchpad.net/bugs/579158 You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 580942] Re: Fatal failure

2010-05-25 Thread Mitch Towner
This bug report is being closed due to your last comment regarding this being fixed with an update or configuration change. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down b

[Bug 439512] Re: audio out works, no playback with mic input.

2010-05-24 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- audio out works, no playback with mic input. https://bugs.launchpad.net/bugs/439512 You received this bug notification because you

[Bug 508597] Re: Tomboy sync to Ubuntu one not working, "0 notes updated", no error reported

2010-05-24 Thread Mitch Towner
I believe that this issue has been resolved for a while now. I am able to successfully sync modified notes. Can anyone else who was experiencing this issue please confirm that modified notes successfully sync? Thanks in advance! ** Changed in: tomboy (Ubuntu) Status: Confirmed => Incomplet

[Bug 557511] Re: Ubuntu one - about half of the files (in different sub-/folders) are gone after last sync

2010-05-24 Thread Mitch Towner
I am sorry to hear that you are experiencing problems with Ubuntu One. Can you please run the following script from http://people.canonical.com/~roman.yepishev/ubuntuone-scripts/ubuntuone- account-info - this script will output the information that we require to identify your account and perform re

[Bug 584403] Re: Ubuntu One file sharing problems

2010-05-24 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client. Open App

[Bug 579158] Re: nothing happens when i click on the ubuntu one icon from the menu or the me menu

2010-05-24 Thread Mitch Towner
Hi kps. Unfortunately I did not realise the keyring filename was changed in Lucid. Sorry for the confusion. Please follow these new instructions. Copy & paste the following 2 commands into your terminal. This will delete your default keyring password. cd ~/.gnome2/keyrings rm default.keyring Now

[Bug 557522] Re: Ubuntu 9.10 Crashes and hanges several times

2010-05-23 Thread Mitch Towner
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html.

[Bug 558960] Re: 1060003460

2010-05-23 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- 1060003460 https://bugs.launchpad.net/bugs/558960 You received this bug notification because you are a member of Ubuntu Bugs, whic

[Bug 584306] Re: Ubuntu One gives blank error message on login/connect

2010-05-22 Thread Mitch Towner
Hi theUg. I'm sorry to hear Ubuntu One isn't working properly for you. Can you try the following and let us know the results? 1. Quit Ubuntu One Preferences then run the following command in a Terminal: u1sdtool; killall ubuntuone-login 2. Open Applications->Accessories->Passwords and Encry

[Bug 584101] Re: Howto article fails to bring up Conversation Box.

2010-05-22 Thread Mitch Towner
Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but

[Bug 584102] Re: Howto article fails to bring up Conversation Box.

2010-05-22 Thread Mitch Towner
*** This bug is a duplicate of bug 584101 *** https://bugs.launchpad.net/bugs/584101 ** Also affects: hplip (Ubuntu) Importance: Undecided Status: New ** Changed in: ubuntuone-client Status: New => Invalid ** This bug has been marked a duplicate of bug 584101 Howto articl

[Bug 584251] Re: In Ubuntu One window. Nothing happens when I pushed "Connect button"

2010-05-22 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client. Right-cl

[Bug 579158] Re: nothing happens when i click on the ubuntu one icon from the menu or the me menu

2010-05-22 Thread Mitch Towner
Hi kps, I am glad the work-around has resolved your issue with gnome- keyring. I believe that you *may* be receiving the dialogue asking to unlock your keyring due to applying this workaround. One way to overcome this issue is to reset your gnome keyring password by following the steps outlined at

[Bug 584038] Re: Ubuntu one does not appear in "Me Menu"

2010-05-22 Thread Mitch Towner
Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but

[Bug 584038] Re: Ubuntu one does not appear in "Me Menu"

2010-05-22 Thread Mitch Towner
** Also affects: ubuntuone-client (Ubuntu) Importance: Undecided Status: New -- Ubuntu one does not appear in "Me Menu" https://bugs.launchpad.net/bugs/584038 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mail

[Bug 557103] Re: ubuntuone client loses connection

2010-05-22 Thread Mitch Towner
Hi Stu. We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. If this problem reoccurs, please reopen it and provide the missing information. Please don't hesitate to submit bug reports in the future. To reopen the

[Bug 398928] Re: clear the pc on the web and now I can not add it again :-(

2010-05-22 Thread Mitch Towner
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on

[Bug 398984] Re: icon turn in task bar and never stop ... impossible to synchronise and connect through nautilus

2010-05-22 Thread Mitch Towner
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on t

[Bug 522056] Re: Ubuntu One does not synchronise files, even after multiple connect/disconnects and reboots.

2010-05-21 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- Ubuntu One does not synchronise files, even after multiple connect/disconnects and reboots. https://bugs.launchpad.net/bugs/52205

[Bug 556747] Re: Ubuntu one crasch upon plugging network out of one nic and into the other.

2010-05-21 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- Ubuntu one crasch upon plugging network out of one nic and into the other. https://bugs.launchpad.net/bugs/556747 You received thi

[Bug 556893] Re: Ubuntu One does not connect

2010-05-21 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- Ubuntu One does not connect https://bugs.launchpad.net/bugs/556893 You received this bug notification because you are a member of

[Bug 583179] Re: Impossible to add computer name to Ubuntu One

2010-05-21 Thread Mitch Towner
Gandaran. Unfortunately there is not enough information in this bug report of you attached logs to determine if your issue is the same as the one posted in this bug report. If you are having problems adding your computer, please see http://bit.ly/caHbOf for help on adding your computer. If this do

[Bug 583295] Re: Cannot Sync folders with Ubuntu One

2010-05-21 Thread Mitch Towner
I'm sorry to hear that Ubuntu One is not working for you. Please run "apport-collect 583295" (without the quotes) from a terminal window. Please also attach your ubuntuone logs to this bug. Please zip your $HOME/.cache/ubuntuone/log/ folder and attach the zip here. You can attach logs to this bug

[Bug 583295] Re: Cannot Sync folders with Ubuntu One

2010-05-21 Thread Mitch Towner
** Also affects: ubuntuone-client (Ubuntu) Importance: Undecided Status: New -- Cannot Sync folders with Ubuntu One https://bugs.launchpad.net/bugs/583295 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing

[Bug 556605] Re: ATI displa driver freezes

2010-05-20 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- ATI displa driver freezes https://bugs.launchpad.net/bugs/556605 You received this bug notification because you are a member of Ub

[Bug 555484] Re: ubuntu one freezes and asks me to give sudo privileges to python at startup

2010-05-20 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- ubuntu one freezes and asks me to give sudo privileges to python at startup https://bugs.launchpad.net/bugs/555484 You received th

[Bug 579158] Re: nothing happens when i click on the ubuntu one icon from the menu or the me menu

2010-05-20 Thread Mitch Towner
Thank you for replying with the requested information. Please do the following & report your results: 1. Change this text in the text box (mentioned in comment #7 - see "command.png") from "gnome-keyring-daemon --start --components=pkcs11" to "gnome-keyring-daemon" (without the quotes) 2. Click

[Bug 583179] Re: Impossible to add computer name to Ubuntu One

2010-05-20 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client. Right-cl

[Bug 580942] Re: Fatal failure

2010-05-20 Thread Mitch Towner
Hi perezcuesta. I had a quick look at Bug #540579 as you mentioned it prevents you upgrading to 10.04. That bug has now been fixed in an update - however that is a bit off-topic for this report ;) After testing the U1 Beta PPA packages, please report whether they resolve your issue or not. If they

[Bug 580942] Re: Fatal failure

2010-05-19 Thread Mitch Towner
I have removed the duplicate status from this bug for now. The "Fix Released" status means that it has been fixed but not necessarily in the packages in Karmic (Ubuntu 9.10) - See https://wiki.ubuntu.com/Bugs/Status for more information regarding Bug Status. This bug has been fixed in Lucid (Ubunt

[Bug 580942] Re: Fatal failure

2010-05-19 Thread Mitch Towner
** This bug is no longer a duplicate of bug 458393 BadTransition: SYS_SERVER_RESCAN_DONE -- Fatal failure https://bugs.launchpad.net/bugs/580942 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@

[Bug 582467] Re: very difficult get internett configurations - imposibile

2010-05-19 Thread Mitch Towner
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html.

[Bug 582674] Re: second ubuntu one client reports 'Synchronization complete' and doesn't sync anymore

2010-05-19 Thread Mitch Towner
I'm sorry to hear Ubuntu One isn't working properly for you. From the "Invalid request token" it looks like there is a problem with your auth token. Can you try the following and let me know the results? 1. Quit the Ubuntu One client 2. Open Applications->Accessories->Passwords and Encryptio

[Bug 582734] Re: Ubuntu One Client crashes (after several cycles of suspend?)

2010-05-19 Thread Mitch Towner
*** This bug is a duplicate of bug 458393 *** https://bugs.launchpad.net/bugs/458393 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 458393, so it is being marked as such. Please look at

[Bug 582253] Re: Apport hook for gedit

2010-05-18 Thread Mitch Towner
Added the function to report non-default gconf settings. Tested with ubuntu-bug & this requested info is retrieved by apport. ** Attachment added: "source_gedit.py" http://launchpadlibrarian.net/48663257/source_gedit.py -- Apport hook for gedit https://bugs.launchpad.net/bugs/582253 You recei

[Bug 582253] Re: Apport hook for gedit

2010-05-18 Thread Mitch Towner
Assigning to myself as I am interested in doing this ** Changed in: gedit (Ubuntu) Importance: Undecided => Wishlist ** Changed in: gedit (Ubuntu) Status: New => In Progress ** Changed in: gedit (Ubuntu) Assignee: (unassigned) => Mitch Towner (kermiac) -- Apport hook

[Bug 582253] [NEW] Apport hook for gedit

2010-05-18 Thread Mitch Towner
Public bug reported: Binary package hint: gedit Per request of Desktop Team, add code to the apport hook so that nondefault gconf values will be reported. ** Affects: gedit (Ubuntu) Importance: Wishlist Assignee: Mitch Towner (kermiac) Status: In Progress -- Apport hook for

[Bug 579158] Re: nothing happens when i click on the ubuntu one icon from the menu or the me menu

2010-05-18 Thread Mitch Towner
I am glad to hear that has temporarily worked around your issue. Can you please do the following: 1. Go to System --> Preferences --> Startup Applications 2. Click on the Item: "Certificate and Key Storage" and then click on "Edit" 3.Paste the text from the text box next to "Command" into this b

[Bug 576841] Re: after add a new computer Uone delete all the file to sync

2010-05-18 Thread Mitch Towner
I am sorry to hear that you are experiencing problems with Ubuntu One. Can you please run the following script from http://people.canonical.com/~roman.yepishev/ubuntuone-scripts/ubuntuone- account-info - this script will output the information that we require to identify your account and perform r

[Bug 576618] Re: Ubuntu One crash on startup

2010-05-18 Thread Mitch Towner
*** This bug is a duplicate of bug 576263 *** https://bugs.launchpad.net/bugs/576263 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 576263, so it is being marked as such. Please look at

[Bug 576473] Re: Ubuntu One not updating changed file

2010-05-18 Thread Mitch Towner
Hi Shissam. I am glad to hear that everything is now working as expected. Thankyou for taking the time to reply to this bug report. This bug report is being closed due to your last comment regarding this being fixed with an update or configuration change. For future reference you can manage the st

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