Please add the result of lsusb in a terminal.
** Bug watch added: GNOME Bug Tracker #574014
https://bugzilla.gnome.org/show_bug.cgi?id=574014
** Also affects: modemmanager via
https://bugzilla.gnome.org/show_bug.cgi?id=574014
Importance: Unknown
Status: Unknown
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** No longer affects: modemmanager
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Title:
Network Manager cannot connect using embedded Dell 5530 Mobile
Broadband device
To manage
Here it is
bernadette@E4300HJZH1L1:~$ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root
What does this mean: no long affects:modemmanager ???
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Title:
Network Manager cannot connect using embedded Dell 5530 Mobile
Broadband device
Oops, somehow the connection to the new upstream bug report I opened
disappeared. Fixed it.
** Bug watch added: GNOME Bug Tracker #693309
https://bugzilla.gnome.org/show_bug.cgi?id=693309
** Also affects: modemmanager via
https://bugzilla.gnome.org/show_bug.cgi?id=693309
Importance:
Your modem is saying this:
CREG: 2,4
Which means that the registration state is UNKNOWN (4); so it wasn't
registered to the network.
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Title:
Also it would be interesting to know how the latest version of
network-/modemmanager works by adding this PPA: https://launchpad.net
/~network-manager/+archive/trunk
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@Marius - I was able to remove the SIM card from out of the back of the
Dell laptop, and put the card in another ATT USB wifi device. Then I
installed it to my Windows7 machine using ATT Connection Mananger v7.2
The card worked fine! I was on the ATT network in no time at all. I
was even able
...and newest nm log, too.
** Attachment added: nm.log.txt
https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/1114575/+attachment/3517293/+files/nm.log.txt
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OKso I added the PPA, and upgraded the modemmanager, and the network
manager. Ran the mm debugging again and here are the log files. Still
not getting connected to ATT. :-/
** Attachment added: modem.log.txt
Hmm, where did you get the wvdial config from? There is some +FCLASS=0
there I haven't seen before.
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Title:
Network Manager cannot connect using
I got this script from another launchpad bug report where the user was
successful in getting his to connect:
https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/540003
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clearly I am doing something wrong?? can you give me the proper syntax to run
mm while still collecting debug logs? I keep getting this error when trying to
do both:
bernadette@E4300HJZH1L1:~$ python ./mm-test.py
GSM modem
Driver: 'cdc_ether'
Modem device:
It is important to first run sudo stop network-manager and then sudo
stop modemmanager. Then repeat sudo killall modem-manager until it
says that no processes were killed, before starting it again with debug.
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Did that. Got the same results in the modem.log.txt previously posted.
Now that the network-manager has stopped, even after restartin mm in
debug mode, there is no way for me to launch network connections to try
to connect to the mobile broadband modem. When I go to apps,
network...none of the
This page should have all the steps you need to gather proper debug logs:
https://wiki.ubuntu.com/DebuggingModemmanager
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Title:
Network Manager
Hmm, I'm not sure. I suggest you post a log here of all commands you run
in which order, and post a screenshot when all is started in debug mode.
Which desktop environment do you use? In Unity, I have experienced that
nm-applet dies when doing this. Running nm-applet after ALT-F2 or in a
terminal
@Aleksander - this is EXACLY what I am followingin the order it is
written.
@Marius - you are correct. I no longer have an NM applet available to
me, so I cannot initiate a new connection. I will try your suggestion
about restarting the applet.
Thanks to you both for your patience with me.
Okgetting CLOSER and CLOSER!! Did a bit more digging, searching,
reading, testing!!
I am able to manually configure wvdial.conf with some settings to initialize
the Dell 5530 Mobile Broadband card.
I think I am even able to get it to talk to the ATT Wireless network.
But that's where all
Wvdial can be nice tool for testing and using unsupported modems (and
for advanced users), but it will not be much user friendly, so you
should really try to use modemmanager instead and get the logs as
described above.
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Ok..FINALLY!! I was able to capture an mmlog while attempting to
connect to ATT wireless, using the GSM connection in Network Manager.
Here is the attached txt file. sorry to be jumping all over the place,
but I really need to get this up and running.
** Attachment added: mmlog.txt
Still can't see any connection attempt. Cold you please include NM logs
too.
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Title:
Network Manager cannot connect using embedded Dell 5530
...and another modem.log file
Please tell me this time, they contain some valid information for
you.
** Attachment added: modem.log.txt
https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/1114575/+attachment/3516541/+files/modem.log.txt
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OKonce again. New nm.log file
** Attachment added: nm.log.txt
https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/1114575/+attachment/3516539/+files/nm.log.txt
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Are you able to test connection using Windows using the same test
conditions?
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Title:
Network Manager cannot connect using embedded Dell 5530
Hmm japp, looks better now. Which Ubuntu version do you use? I noticed
the old modemmanager 0.5 used.
Anyway, looking quickly on it it seems that it report no signal. Are you
sure that the antenna is connected and a correct SIM card is inserted
and that the test location has network coverage?
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Modem log is useless... :(
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Title:
Network Manager cannot connect using embedded Dell 5530 Mobile
Broadband device
To manage notifications
Could you retry to get MM logs, but this time making sure that you
actually get the log properly?
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Title:
Network Manager cannot connect using
I think you must ensure that modemmanager is actually stopped first. It
might take some time, so don't put startup right after.
Also there might be a /etc/init.d/modemmanager to try to run stop on.
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Sorrybetter modem log attached
** Attachment added: modem.log.txt
https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/1114575/+attachment/3514534/+files/modem.log.txt
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and better nm log attached...
** Attachment added: nm.log.txt
https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/1114575/+attachment/3514535/+files/nm.log.txt
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The logs look all good, but it seems that you don't try to connect using
the modem? Could you please include modemmanager debug logs after you
have tried connecting.
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Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: modemmanager (Ubuntu)
Status: New = Confirmed
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Title:
Please attach debug logs for modemmanager.
** Changed in: modemmanager (Ubuntu)
Status: Confirmed = Incomplete
** Tags added: precise
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bernadette@E4300HJZH1L1:~$ wget
http://cgit.freedesktop.org/ModemManager/ModemManager/plain/test/mm-test.py
--2013-02-03 20:19:19--
http://cgit.freedesktop.org/ModemManager/ModemManager/plain/test/mm-test.py
Resolving cgit.freedesktop.org (cgit.freedesktop.org)... 131.252.210.161
Connecting to
also attaching modem.log.txt
** Attachment added: modem.log.txt
https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/1114575/+attachment/3513831/+files/modem.log.txt
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all logs have been attached.
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Title:
Network Manager cannot connect using embedded Dell 5530 Mobile
Broadband device
To manage notifications
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