[Expired for cups (Ubuntu) because there has been no activity for 60
days.]
** Changed in: cups (Ubuntu)
Status: Incomplete => Expired
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Hello Alex,
Thank you for submitting this bug and all the error logs with regard to your
problem with cups. You made this bug report some time ago and Ubuntu and cups
have been updated since then.
It also looks like possibly the USB directly connecting to the PC
(rather than through a USB
Sorry guys, was busy and forgot about that issue...
I've moved to 13.10 since last report, the problem is still here.
I have the OKI printer connected through a cheap USB hub and DYMO labelwriter
directly to the PC.
That's exactly the same configuration as I had before upgraded to 13.04, which
[Expired for cups (Ubuntu) because there has been no activity for 60
days.]
** Changed in: cups (Ubuntu)
Status: Incomplete = Expired
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Which version of Ubuntu are you using? Can you try whether the problem
goes away with a live CD/USB stick of a newer version?
Are the printers connected through a USB hub? Can you try to connect
them without USB hub?
** Changed in: cups (Ubuntu)
Status: New = Incomplete
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You received
Hi,
Following is the tail of the syslog with printouts from the prints session.
It took a while to reproduce, the log includes 2 successful prints on the DYMO
printer, the 3'rd was cut again and than restarted from the middle of the
sticker.
The OKI printer wasn't stuck this time...
Oct 5
While typing here, there was another label printed by the DYMO printer,
probably one that was stuck after the problem, here's the syslog again
with all the information...
Oct 5 23:09:39 Server kernel: [646027.878594] usblp0: removed
Oct 5 23:09:41 Server kernel: [646030.178913] usblp 5-1:1.0:
And here's the information based on the
https://wiki.ubuntu.com/DebuggingPrintingProblems:
$ lsmod | grep usb
usblp 18111 0
usbhid 47074 0
hid 101002 3 hid_cypress,hid_generic,usbhid
Disconnected both OKI and DYMO printers, syslog shows:
Can you also attach /var/log/syslog of when the problem occurs? Thanks.
Please also follow the instructions of the section USB printer on
https://wiki.ubuntu.com/DebuggingPrintingProblems.
** Changed in: cups (Ubuntu)
Status: New = Incomplete
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Would someone from HPLIP mind taking a look at this? Logs indicate
there's some sort of issue, but I'm not familiar with the project.
Thanks
** Also affects: hplip
Importance: Undecided
Status: New
** No longer affects: hplip
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Okay, I'm looking over the provided logs, and will let you know what I
find.
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Title:
Prints to DYMO LabelWriter 450 are cut by prints to OKI
Okay, so what I generally do in cases like this where there are multiple
lengthy logs, is to go through each, pull out any events that are
notable, or will help investigate this further and annotate the events
as needed. I will then upload them as attachments here, and cross
reference them for
Thanks for the attention to that issue Quinn.
Solution will allow me to go back to my usual working routine.
Let me know if I can help somehow.
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Tried to print a JPG image to both of the printers several times at about the
same time.
The DYMO printer spitted the labels pretty fast without a problem, while the
OKI still showing processing for more than 15 minutes...
The OKI's job become more than 13MBytes of data (don't know if it's
Oh, and something I didn't mention, the PDF files are printed from the command
line using the following commands:
lpr -U alex -P OKI-DATA-CORP-B410 pfd_file_name
lpr -U alex -P DYMO-LabelWriter-450 -o PageSize=w167h288 -o PageRegion=w167h288
-o page-left=0 -o page-right=0 -o page-top=0 -o
Now that I know that image viewer prints ok on both of the printers I've
tried to print JPG image on both of them from that application.
Same problem, the DYMO spit about 1/4 of the sticker and the job was placed on
hold, while the web interface shows Unable to send data to printer.
The OKI
While the symptoms are different, the fact that they all started around
the same time leads me to think that a fix for one should fix the
others, or while tackling one, the solution to the others will become
clear. The next sensible step, while I take a look at the error logs
from cups, would be
Mark as new when the requested logs have been added.
** Changed in: cups (Ubuntu)
Status: New = Incomplete
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Title:
Prints to DYMO
You know the deal: https://wiki.ubuntu.com/DebuggingPrintingProblems .
Attach the logs pertaining to debugging CUPS, check out the web
interface for CUPS, checking for anything that seems odd. In this case
the information about how to capture print job data will also be
necessary. Whether these
Quinn asked to mention the other problem I've reported #1231624 with 7 seconds
delay between sequential prints.
I'm not sure those are duplicate since the symptoms are different, but it could
be that both of the problems are created when trying to solve a garbage
printing that was discussed in
Another symptom, probably the same problem:
The OKI printer's jobs are not coming out.
In printer's queue the job is shown as Processing - Not connected?, while the
printer is online.
Attached log with save debug information for troubleshooting is
enabled and CUPS restarted after that.
The log
Not my lucky day... Printing next jobs sequence printed 1/4 of the label on
DYMO and placed the print job on hold.
The OKI printer's job went to processing - not connected? again.
In the web interface I can see Unable to send data to printer. for the
DYMO printer job and Processing for the OKI's
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