The firmware update seems to have done the trick.
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Title:
dell xps 9570 killer wifi reconnection issue followed by freeze +
Ubuntu 18.04.2 LTS
Thanks, I've installed that firmware update and will give it a try.
As I expected, disabling bluetooth in BIOS didn't resolve the issue.
Apparently in the Dell XPS 13 9730 the wifi card is soldered to the
motherboard, so replacing it is sadly not an option.
I'm also keeping an eye on
Have you tried this -
https://www.dell.com/support/article/ba/en/babsdt1/sln306440/killer-n1535
-wireless-firmware-manual-update-guide-for-ubuntu-systems?lang=en any
luck?
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These Dell XPS series laptop mostly comes with these killer wifi. It's
better Dell to collaberately work with ubuntu to fix the issue.
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Title:
That's too bad it didn't work, but thanks for testing it. I've read
suggestions that it relates to bluetooth, so am currently testing with
that disabled in bios, but I don't have high hopes. If it doesn't, I'll
probably just go with the replacement option myself.
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@bryce no luck, I tried with latest kernel and for failed to apply
linux-firmware as per #28. So I moved to replace the wifi card.
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Title:
dell
I'm able to reproduce this with QCA6174 802.11ac Wireless Network
Adapter on a Dell XPS 13 9370 (07E6). From a bit of googling this seems
to be a widespread problem, but only mentioned solution is to replace
the wifi card, as also mentioned in this bug report.
Jay, did you have any success from
** Changed in: linux-firmware (Ubuntu)
Status: New => Confirmed
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Title:
dell xps 9570 killer wifi reconnection issue followed by freeze +
** Tags added: ath10k
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Title:
dell xps 9570 killer wifi reconnection issue followed by freeze +
Ubuntu 18.04.2 LTS
To manage notifications
@kaihengfeng, one question with the installation of
https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-
firmware.git/ , I can only see .tar.gz file, and no .deb pkg for this.
Can I dwld this .tar.gz and extract this under /lib/firmware ? Please
confirm
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@kaihengfeng sure I will test this on 18.04.2 LTS and will update you..
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Title:
dell xps 9570 killer wifi reconnection issue followed by freeze
Please test latest mainline kernel [1] and latest firmware [2]. If the
issue persists, please attach `dmesg` output when the issue happens.
[1] https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.2-rc2/
[2] https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git/
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@kaihengfeng, no downgrade also not helped
As a workaround we replace to Intel wireless 8260 , 7360 card. But this is not
acceptable, we have more than 10x users working on Dell XPS 9570 , 9560 models.
Please suggest
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Does downgrade the linux-firmware package help?
** Also affects: linux-firmware (Ubuntu)
Importance: Undecided
Status: New
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Title:
Refer -- https://askubuntu.com/questions/1128454/dell-xps-15-9570
-ath10k-qca6174-wifi-adapter-crashing
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Title:
dell xps 9570 killer wifi
@jsalisbury could you please take a look on this issue?
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Title:
dell xps 9570 killer wifi reconnection issue followed by freeze +
Ubuntu
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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Title:
dell xps 9570 killer wifi reconnection issue followed by freeze +
Exactly the same issue what I'm facing now -
https://www.reddit.com/r/Dell/comments/a07wiw/dell_xps_9570_wifi_keeps_dropping_every_couple/
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Title:
** Attachment added: "/var/log/syslog.2 - May 10 after 2PM issue"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1828578/+attachment/5263223/+files/syslog.2
** Tags added: apport-collected bionic
** Description changed:
Hello Team,
Env - Dell XPS 9570
Ubuntu 18.04.2 ,
// more info--
$lspci | grep Network
3b:00.0 Network controller: Qualcomm Atheros QCA6174 802.11ac Wireless Network
Adapter (rev 32)
$lshw -C Network
*-network
description: Wireless interface
product: QCA6174 802.11ac Wireless Network Adapter
vendor:
** Tags removed: bionic
** Tags added: wifi
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Title:
dell xps 9570 killer wifi reconnection issue followed by freeze +
Ubuntu 18.04.2 LTS
To
@dear team, we have more than 10x users facing the wifi reconnection
issue over home network with this kernel on killer wifi. Please suggest
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** Summary changed:
- dell xps 9570 wifi reconnection issue followed by freeze + Ubuntu 18.04.2 LTS
+ dell xps 9570 killer wifi reconnection issue followed by freeze + Ubuntu
18.04.2 LTS
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