[Bug 1870111] Re: Thunderbird freezes graphical session except mouse cursor on second launch or clicking the icon after email setup on the first launch

2020-04-24 Thread Olivier Tilloy
This sounds like a connectivity/network driver issue, rather than a problem with thunderbird. ** Also affects: network-manager (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1870111] Re: Thunderbird freezes graphical session except mouse cursor on second launch or clicking the icon after email setup on the first launch

2020-04-04 Thread Tony Thuitai
@osomon One way to cause Thunderbird to freeze the system except mouse cursor and TTY can be accessed: Try opening a clean/fresh/purged then reinstalled installation of Thunderbird and set up email like yahoo or google, as the emails sync, click on the hamburger/three short parallel horizontal

[Bug 1870111] Re: Thunderbird freezes graphical session except mouse cursor on second launch or clicking the icon after email setup on the first launch

2020-04-02 Thread Tony Thuitai
The WiFi that I use refuses to connect via the TTY and works with the graphical session. In the graphical session the WiFi connects sometimes instantly, sometimes with a delay or connects when the Airplane mode is turned on then off again. -- You received this bug notification because you are a

[Bug 1870111] Re: Thunderbird freezes graphical session except mouse cursor on second launch or clicking the icon after email setup on the first launch

2020-04-02 Thread Tony Thuitai
Update to #5 The WiFi always fails to connect in a TTY with the error: rtlwifi: AP off, try to reconnect now. The WiFi card is the Realtek rtl8723de. I can only download/ping from a TTY via Ethernet connection. -- You received this bug notification because you are a member of Ubuntu Bugs, which

[Bug 1870111] Re: Thunderbird freezes graphical session except mouse cursor on second launch or clicking the icon after email setup on the first launch

2020-04-02 Thread Olivier Tilloy
Thanks Tony, that's useful information. When the session freezes, is the WiFi connection still active and functional? I.e. can you ping/download data from a TTY ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1870111] Re: Thunderbird freezes graphical session except mouse cursor on second launch or clicking the icon after email setup on the first launch

2020-04-02 Thread Tony Thuitai
@osomon I notice that it always causes the system to freeze when WiFi is in use. The WiFi card is rtl8723de which is not in the kernel and I installed it from lwfinger git clone using dkms. With LAN it works fine and does not cause the system to freeze. -- You received this bug notification

[Bug 1870111] Re: Thunderbird freezes graphical session except mouse cursor on second launch or clicking the icon after email setup on the first launch

2020-04-01 Thread Olivier Tilloy
>From the problem description, IĀ understand that this happens for a clean installation of thunderbird (because the email setup window is shown), not an existing profile, right? I cannot reproduce the problem in a clean and up-to-date 19.10 VM: I am able to successfully set up a gmail account.