This bug was fixed in the package otrs2 - 2.4.7-1ubuntu0.1
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otrs2 (2.4.7-1ubuntu0.1) lucid-proposed; urgency=low
* debian/postinst: Make /var/lib/otrs/Config/ writeable for www-data, so
that configurations from OTRS are working. (LP: #605891)
-- Marc DeslauriersThu, 15 J
** Tags added: verification-done
** Tags removed: verification-needed
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[SRU] /var/lib/otrs/Config should be writable by www-data for the config
interface to work
https://bugs.launchpad.net/bugs/605891
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I changed the permissions back to root.root 755 for the directory
(/var/lib/otrs/Config)
Then upgraded to the proposed package and the permissions were correctly set to
root.www-data 775.
The web configuration interface works.
Thanks for the quick fix!
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[SRU] /var/lib/otrs/Config should be w
Accepted otrs2 into lucid-proposed, the package will build now and be
available in a few hours. Please test and give feedback here. See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to
enable and use -proposed. Thank you in advance!
** Changed in: otrs2 (Ubuntu Lucid)
Patch looks decent. Too bad that SetPermissions.sh script doesn't do the
whole job, but as a SRU I'm willing to go with this. ACK.
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[SRU] /var/lib/otrs/Config should be writable by www-data for the config
interface to work
https://bugs.launchpad.net/bugs/605891
You received this bug notificati
SRU request:
Impact: Web configuration interface doesn't work.
This has been addressed by adding the directory permission changes from
2.4.7-3. (See included debdiff.)
** Patch added: "otrs2_2.4.7-1ubuntu0.1.debdiff"
http://launchpadlibrarian.net/51980645/otrs2_2.4.7-1ubuntu0.1.debdiff
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