[Bug 691130] Re: PDF workflow flawed, crashes printers

2015-06-17 Thread Rolf Leggewie
lucid has seen the end of its life and is no longer receiving any updates. Marking the lucid task for this ticket as Won't Fix. ** Changed in: ghostscript (Ubuntu Lucid) Status: Incomplete = Won't Fix -- You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 691130] Re: PDF workflow flawed, crashes printers

2011-02-27 Thread Till Kamppeter
3t0g0, thank for the hint, so I close the main task as this one is meant for Natty. ** Package changed: cups (Ubuntu) = ghostscript (Ubuntu) ** Changed in: ghostscript (Ubuntu) Status: Incomplete = Fix Released -- You received this bug notification because you are a member of Ubuntu

[Bug 691130] Re: PDF workflow flawed, crashes printers

2011-02-16 Thread 3t0g0
After I have installed ghostscript from 8.71 to 9.01, the print problem fixed. You could either download the source, compile and make from the source http://pages.cs.wisc.edu/~ghost/doc/GPL/gpl901.htm or to borrow the debs from natty,

[Bug 691130] Re: PDF workflow flawed, crashes printers

2011-01-13 Thread georgeliu
An PS expert from my group looked at the Postscript file (spoolprint.ps). There's a /PageSize [210 332] setpagedevice command, which set the Paper Size to 210x332 point, which is unknown to printer. Probably the original PDF brochure's size.is defined as 210x332, however, the pdf to ps

[Bug 691130] Re: PDF workflow flawed, crashes printers

2011-01-13 Thread David Williams
George asked me to look at this spoolfile. Beyond the custom page size, here is a little more information: 1. This print job was prepared with a PPD file for a Panasonic printer and so contains PS code specific to that device - it will cause an error on other devices (such as a Ricoh or maybe

[Bug 691130] Re: PDF workflow flawed, crashes printers

2011-01-11 Thread Valentijn Sessink
This file crashes a Panasonic DP-C265, when printed under Maverick with either Acroread, Evince or gtklp, print queue running on Lucid with modifications as described earlier, to avoid PDF workflow. Will try to fetch the PS file that is sent to the printer shortly. ** Attachment added: Crashes a

[Bug 691130] Re: PDF workflow flawed, crashes printers

2011-01-11 Thread Valentijn Sessink
Is there a way in which I can send a PS file (as made from the instructions at #18) to the printer, manually, through the IPP backend? To double check if this still crashes the printer? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 691130] Re: PDF workflow flawed, crashes printers

2011-01-11 Thread Valentijn Sessink
Done as suggested in comment #18: added FileDevice True cp /etc/cups/ppd/kleurenkopieerapparaat.ppd /tmp/pana.ppd lpadmin -p printtofile -E -v file:/tmp/spoolfile.ps -P /tmp/pana.ppd lp -d printtofile /tmp/Printcheck_DenHaag_week03.pdf The resulting Postscript file is attached. ** Attachment

[Bug 691130] Re: PDF workflow flawed, crashes printers

2011-01-11 Thread Till Kamppeter
Valentijn, in a terminal window run the command: lpr -P printer name -o raw PS file Then CUPS sends the file to the backend without any filtering. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 691130] Re: PDF workflow flawed, crashes printers

2011-01-11 Thread Valentijn Sessink
Thanks. I verified, that printing https://bugs.launchpad.net/ubuntu/+source/cups/+bug/691130/+attachment/1791098/+files/spoolfile.ps on this Panasonic printer crashes the printer - although the printer does not restart, it says Machine Error - Call TEL. 0736402888 - which is the local service

[Bug 691130] Re: PDF workflow flawed, crashes printers

2011-01-07 Thread Valentijn Sessink
Printing the file does *not* work with these changes. That is: if you have these changes, and try to print non-duplex, the printer will freeze. Printing duplex does work. Regarding the printer model: I'll get back to you with the specific model, because, actually, it strikes me as a bit odd that

[Bug 691130] Re: PDF workflow flawed, crashes printers

2011-01-07 Thread Valentijn Sessink
Ahem. I did not read your comment too well. I will check your changes, *then* get back. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/691130 Title: PDF workflow flawed, crashes printers --

[Bug 691130] Re: PDF workflow flawed, crashes printers

2011-01-07 Thread Valentijn Sessink
BTW, is there a possibility to intercept the final PS stream that is sent to the printer? Having an intermediate PDF that crashes in some situations, but prints in other, is helpful, but a bit complicated as well. -- You received this bug notification because you are a member of Ubuntu Bugs,

[Bug 691130] Re: PDF workflow flawed, crashes printers

2011-01-07 Thread georgeliu
Yes, you can create a print-to-file queue using the same PPD file. Instead of sending the job to printer, the data stream will be saved to a file. To do so, you need to 1. From CUPS web admin page, under Administration, add FileDevice True to the configuration file. 2. Create the print queue

Re: [Bug 691130] Re: PDF workflow flawed, crashes printers

2011-01-07 Thread Valentijn Sessink
Hi, Op 07-01-11 20:47, georgeliu schreef: Yes, you can create a print-to-file queue using the same PPD file. I'll implement that next week. [...] In my previous posting (#14), I didn't want you to try anything new, I just want to know how to reproduce the problem. Do I need to do the

[Bug 691130] Re: PDF workflow flawed, crashes printers

2011-01-06 Thread Valentijn Sessink
I now have a verifyable PDF, straight from the print queue, that crashes a certain Ricoh printer - a Ricoh Aficio AP4510 PS, which isn't exactly your entry-level small printer - it's rated 45K pages per month. The printer crash *only* happens when: - we print the original document (a PDF) from

[Bug 691130] Re: PDF workflow flawed, crashes printers

2011-01-06 Thread Valentijn Sessink
(I removed the previous attachment; sorry for the fuzz; I simply couldn't reproduce the issue yesterday while I was at the customer's premises, so I suspect a luser reporting nonsense). -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 691130] Re: PDF workflow flawed, crashes printers

2011-01-06 Thread Till Kamppeter
Valentijn Sessink, please send the file to me by e-mail. It is no problem. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/691130 Title: PDF workflow flawed, crashes printers -- ubuntu-bugs mailing

[Bug 691130] Re: PDF workflow flawed, crashes printers

2011-01-06 Thread georgeliu
Let me clarify: With the following change, the pdf file can be printed successfully? change /usr/share/cups/mime/mime.convs to say: application/pdf application/vnd.cups-postscript 43 pdftops application/postscript application/vnd.cups-postscript 65 pstops That is a smart change to bypass the new

[Bug 691130] Re: PDF workflow flawed, crashes printers

2011-01-05 Thread Valentijn Sessink
Oh well. Please forget about this attachment. Never trust your end users to tell you if anything did or did not work; as far as I can see, the attached PDF just works (might have been a bit slower under 10.04, I'm not sure). I still do have a PDF that crashes the printer - only if printed from

[Bug 691130] Re: PDF workflow flawed, crashes printers

2010-12-23 Thread Valentijn Sessink
Unfortunately, with a Maverick installation, the long delay in printing persists. Please note that this is not a live CD, but an installed machine. On the other hand, the install is pretty basic and printing is done through the network, so there is nothing the local Cups is doing. Our *hacked*

[Bug 691130] Re: PDF workflow flawed, crashes printers

2010-12-23 Thread Valentijn Sessink
[...] will output a certain PDF [...] than 15 minutes). I'm currently investigating if this PPD is public That should read: if this PDF (the document I'm trying to print) is public. So, to summarize: a) printing from a Maverick machine to a Lucid server with hacked-up printing path: 4 minutes

[Bug 691130] Re: PDF workflow flawed, crashes printers

2010-12-23 Thread Valentijn Sessink
The attached PDF (which is public) will not print or print very slowly (30 minutes) on the above printer with the Lucid/Maverick default print path. With a hacked workflow as described, all pages print within 4 minutes. ** Attachment added: PDF that will not print with the new PDF workflow

[Bug 691130] Re: PDF workflow flawed, crashes printers

2010-12-23 Thread Valentijn Sessink
I don't think I understand the Capturing print job data part of DebuggingPrintingProblems. As far as I can see, disabling the printer will stop the print queue handling *before* filtering jobs. So all I am getting is the PDF that I already attached above. Am I doing something wrong? -- You

[Bug 691130] Re: PDF workflow flawed, crashes printers

2010-12-23 Thread Till Kamppeter
Valentijn Sessink, it is true that the PDF which you will capture is of before the filtering, but it is not the PDF which you attached with an earlier posting, as PDF viewers, especially Evince do not simply pass through the PDF when printing but they re-render it. They use the same graphics

[Bug 691130] Re: PDF workflow flawed, crashes printers

2010-12-23 Thread Valentijn Sessink
That is what I did. (Hence my confusion when the captured file came out identical to the original file ;) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/691130 Title: PDF workflow flawed, crashes

[Bug 691130] Re: PDF workflow flawed, crashes printers

2010-12-17 Thread Brian Murray
** Also affects: cups (Ubuntu Lucid) Importance: Undecided Status: New ** Changed in: cups (Ubuntu Lucid) Status: New = Incomplete ** Changed in: cups (Ubuntu Lucid) Importance: Undecided = High -- You received this bug notification because you are a member of Ubuntu Bugs,

[Bug 691130] Re: PDF workflow flawed, crashes printers

2010-12-16 Thread Till Kamppeter
Your suggestion of modifiying the cost factors of the CUPS filters we have already applied in Maverick. Our implementation is a little different, we have only set application/postscript application/vnd.cups-postscript 65 pstops so that for a PostScript printer it is avoided to turn incoming

Re: [Bug 691130] Re: PDF workflow flawed, crashes printers

2010-12-16 Thread Valentijn Sessink
Op 16-12-10 19:07, Till Kamppeter schreef: Your suggestion of modifiying the cost factors of the CUPS filters we have already applied in Maverick. Our implementation is a little different, we have only set application/postscript application/vnd.cups-postscript 65 pstops I know. (See below).

[Bug 691130] Re: PDF workflow flawed, crashes printers

2010-12-16 Thread Till Kamppeter
Can you please also try the Maverick live CD only to see whether the filter code changes of Maverick already solved problems? Can you also follow the instructions of the sections CUPS error_log and Capturing print job data of https://wiki.ubuntu.com/DebuggingPrintingProblems, once for the