This bug was fixed in the package linux - 2.6.38-13.53
---
linux (2.6.38-13.53) natty-proposed; urgency=low
[Brad Figg]
* Release Tracking Bug
- LP: #897320
[ Upstream Kernel Changes ]
* cifs, freezer: add wait_event_freezekillable and have cifs use it
- LP: #24330
This does not block certification anymore.
Chris, Anthony do you think the Natty SRU is worth the effort?
** Tags removed: apport-bug blocks-hwcert blocks-hwcert-enablement
** Tags added: apport-bugblocks-hwcert-enablement
** Tags removed: apport-bugblocks-hwcert-enablement
** Tags added:
** Changed in: linux (Ubuntu Natty)
Status: Fix Committed = Fix Released
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Title:
[Dell optiplex 390][SFF] Dvd drive not recognized by
Moving the natty task back to Fix Commited as this is actually in the
current natty-proposed kernel (2.6.38-13.53)
** Changed in: linux (Ubuntu Natty)
Status: Fix Released = Fix Committed
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** Branch linked: lp:ubuntu/lucid-proposed/linux-lts-backport-natty
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Title:
[Dell optiplex 390][SFF] Dvd drive not recognized by system
To
This bug is awaiting verification that the kernel for Natty in -proposed
solves the problem (2.6.38-13.53). Please test the kernel and update
this bug with the results. If the problem is solved, change the tag
'verification-needed-natty' to 'verification-done-natty'.
If verification is not done
Kernel update resolves this issue in natty
** Tags removed: verification-needed-natty
** Tags added: verification-done-natty
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Title:
[Dell
** Changed in: linux (Ubuntu Natty)
Status: Confirmed = Fix Committed
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Title:
[Dell optiplex 390][SFF] Dvd drive not recognized by system
DVDs are now recognized by the system after install the proposed kernel.
** Tags removed: verification-needed-oneiric
** Tags added: verification-done-oneiric
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On Fri, Oct 21, 2011 at 3:58 AM, Herton R. Krzesinski
794...@bugs.launchpad.net wrote:
The patch for this bug was reworked to handle more cases, and thus is
awaiting verification that the kernel 3.0.0-13.21 in -proposed continues
to work. Please test the kernel and update this bug with the
Ming,
I'm not real sure how to verify the kernel. I recently upgraded to
11.10 and the DVD seems to work fine now. Let me know if there's
anything I can do to help.
Thanks,
Marc
On Mon, Oct 24, 2011 at 4:04 AM, Ming Lei 794...@bugs.launchpad.net wrote:
On Fri, Oct 21, 2011 at 3:58 AM, Herton
Hi,
On Tue, Oct 25, 2011 at 10:49 AM, marcatq m...@qcontinuum.com wrote:
Ming,
I'm not real sure how to verify the kernel. I recently upgraded to
11.10 and the DVD seems to work fine now. Let me know if there's
The bug should be fixed in Ubuntu-3.0.0-13. If you are sure DVD works fine
on
The patch for this bug was reworked to handle more cases, and thus is
awaiting verification that the kernel 3.0.0-13.21 in -proposed continues
to work. Please test the kernel and update this bug with the results. If
the problem is solved, change the tag 'verification-needed-oneiric' to
** Branch linked: lp:ubuntu/lucid-proposed/linux-lts-backport-oneiric
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Title:
[Dell optiplex 390][SFF] Dvd drive not recognized by system
To
This bug was fixed in the package linux - 3.1.0-1.1
---
linux (3.1.0-1.1) precise; urgency=low
[ Andiry Xu ]
* SAUCE: (drop during 3.2 merge) xHCI: AMD isoc link TRB chain bit quirk
- LP: #872811
[ Andy Whitcroft ]
* Revert ubuntu: compcache -- follow changes to
Some upstream discussion is still ongoing, see below:
[1], http://marc.info/?t=13166567031r=1w=2
Looks like the story is not over, and much more intel chipsets are
reported to be involved to the bug, Heasley[1] found the below intel
sata chipsets have the same problem:
1c00, 1c01 (6
This bug was fixed in the package linux - 3.0.0-12.19
---
linux (3.0.0-12.19) oneiric; urgency=low
[ Alex Bligh ]
* SAUCE: (drop after v3.1) net/netfilter/nf_conntrack_netlink.c: fix Oops
on container destroy
- LP: #843892
[ Andy Whitcroft ]
* [Config] standardise
** Also affects: linux (Ubuntu Oneiric)
Importance: High
Assignee: Ming Lei (tom-leiming)
Status: Confirmed
** Also affects: linux (Ubuntu P-series)
Importance: Undecided
Status: New
** Changed in: linux (Ubuntu P-series)
Status: New = Fix Committed
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** Changed in: linux (Ubuntu Oneiric)
Status: Confirmed = Fix Committed
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Title:
[Dell optiplex 390][SFF] Dvd drive not recognized by
SRU Justification:
Impact:
- without the patch, DVD drive can't be recognized on Dell
optiplex 390.
Fix:
- After applying the patch, DVD drive can be recognized well
on Dell optiplex 390.?field.comment=SRU Justification:
** Patch added:
The attachment 0001-ata-make-DVD-drive-recognisable-on-systems-with-
Inte.patch of this bug report has been identified as being a patch.
The ubuntu-reviewers team has been subscribed to the bug report so that
they can review the patch. In the event that this is in fact not a
patch you can resolve
** Tags added: rls-mgr-o-tracking
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Title:
[Dell optiplex 390][SFF] Dvd drive not recognized by system
To manage notifications about this bug go
** Tags added: blocks-hwcert-enablement
** Changed in: linux (Ubuntu Natty)
Assignee: (unassigned) = Ming Lei (tom-leiming)
** Changed in: linux (Ubuntu Natty)
Importance: Undecided = High
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some progress in upstream:
http://marc.info/?t=13152829732r=1w=2
Alan cox NACKed the patch submitted by Tejun
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Title:
[Dell optiplex
Will this patch land in other Ubuntu kernels? Currently only 2.6.32
(longterm) works properly.
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Title:
[Dell optiplex 390][SFF] Dvd drive not
I have tested the patch(https://bugzilla.kernel.org/attachment.cgi?id=69612)
against 3.1-rc3, and found it does fix the problem. The DVD can be recognized
successfully with the patch.
On Tue, Aug 23, 2011 at 3:19 PM, Robert Hrovat r...@hipnos.net wrote:
Will this patch land in other Ubuntu
Marc,
Good news, the patch below has been verified that it can fix the
problem.
https://bugzilla.kernel.org/attachment.cgi?id=69612
https://bugzilla.kernel.org/show_bug.cgi?id=40592
I will test the patch on our 390 certification machine this evening(GMT +8).
See you
Also both HDD. and DVD. can be recognized by 2.6.32-longterm kernel tree:
http://git.kernel.org/?p=linux/kernel/git/longterm/linux-2.6.32.y.git;a=summary
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One thing to consider is that the Optiplex 390 Small Form Factor
motherboard may be different than the other members of the series. I
just got a SFF, and could not load 11.04 (no media found), but I was
able to load 10.04.
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Ming, I have no idea how to use that.
As for now, I can confirm that Ubuntu 10.04.3 with kernel 2.6.32-33 is
working properly with HDD and DVD.
Interesting parts from dmesg:
[0.521986] libata version 3.00 loaded.
[0.595837] ata_piix :00:1f.2: version 2.13
[0.595848] ata_piix
Marc,
Ata maintainer Tejun on upstream kernel has paid attention to
the bug, and he hopes to get the kernel log after changing another optical
driver or try the drive on another controller, so could you help to do the test
and post the kernel log on 3.0-rc1(already installed in the machine)?
See
Ming, great for upstream report. But you should mention that also HDD is
not visible, not only DVD drive.
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Title:
[Dell optiplex 390][SFF] Dvd
On Mon, Aug 8, 2011 at 3:36 PM, Robert Hrovat r...@hipnos.net wrote:
Ming, great for upstream report. But you should mention that also HDD is
not visible, not only DVD drive.
Robert, but Marc's test indicated HDD is visible and only DVD driver can't
be recognized on 3.0-rc7.
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Oh, I just cheked it again. I'm still using Ubuntu 10.04. HDD is indeed
visible if I boot with 11.04 (USB) image while DVD is not.
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Title:
[Dell
Doing some more experiments. Booting with latest 10.04.03 boot image I
see HDD and DVD. This image has kernel 2.6.32-33 (original LTS boot
image has 2.6.32-21). Now I have to figure out how to replace netboot
image kernel with thise one.
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Robert, it is great to hear the news, thanks for the findings.
If you are interested in looking for the root cause, you may
try to use 'git bisect' to find which commit make both your HDD
and DVD workable. Even you can find which commit does make
DVD not workable in natty tree.
Here is the 10.10
Working with Altiris to image new Dell Optiplex 390's (using linux PE
based on linux-2.6.26.7) here:
I have spent quite a bit of time troubleshooting this, and it appears
that sata controller is not supported by any current linux drivers.
It's an intel ... from the XP chipset driver files:
I have reported the bug on upstream as 40592, see the link:
https://bugzilla.kernel.org/show_bug.cgi?id=40592
On Sat, Aug 6, 2011 at 1:19 AM, nshapter 794...@bugs.launchpad.net wrote:
Working with Altiris to image new Dell Optiplex 390's (using linux PE
based on linux-2.6.26.7) here:
I
** Changed in: linux (Ubuntu Natty)
Status: New = Confirmed
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Title:
[Dell optiplex 390][SFF] Dvd drive not recognized by system
To manage
I ordered 20 of those machines at work and received them today. We still
use 10.04 LTS. Soon I've learned there is no way to install Ubuntu on
these machines since hard drive is not visible!!!
I've been traying different things but no luck. Is there any other
possible workaround to make it work?
Hi,
As the Dell Optiplex 390 is using Intel H61 Chipset it's not possible to set it
to AHCI. Check the datasheet at
http://www.intel.com/content/www/us/en/chipsets/6-chipset-c200-chipset-datasheet.html
- page 51.
@robert: This bug is about a not recognized dvd-drive, not the hdd.
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Christian. In my case, Ubuntu 10.04 does not see nor HDD not DVD, but 11.04 see
HDD but not DVD.
Before I confirmed ordering, I remember these machines were marked as
Linux/Ubuntu compatible, otherwise I would not place an order.
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Robert, this machines are only certified for 10.10 (pre-installed only) and
11.04:
http://www.ubuntu.com/certification/hardware/201101-7165:201101-7166:201101-7167
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I see that now. But it can't be certified since DVD is not visible with
11.04... Something is wrong either with certification system or Dell
changed a whole lot of things in these machines.
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** Also affects: linux (Ubuntu Natty)
Importance: Undecided
Status: New
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Title:
[Dell optiplex 390][SFF] Dvd drive not recognized by
Waiting on Marc's input
** Changed in: linux (Ubuntu)
Status: Confirmed = Incomplete
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Title:
[Dell optiplex 390][SFF] Dvd drive not
Currently having issues installing the image, can't seem to install via
PXE booting, usb or cd.
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Title:
[Dell optiplex 390][SFF] Dvd drive not
Looks like the hdd was the issue, I've replaced it and installed 3.0-rc7
with no changes.
** Changed in: linux (Ubuntu)
Status: Incomplete = Confirmed
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Marc, as far as I know, several guys have reported the problem, and still no
good solution
for it until now.
Could you help to test upstream kernel(3.0-rc6 or -rc7) and see if it
can fix the problem?
thanks,
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Hi Marc,
After discussion with Chris and jk, the problem may be related with intel sandy
bridge bug,
many similar problems are reported before, such as below:
https://bugs.launchpad.net/hwe-chihshang/+bug/758433
You can change sata ports to avoid the problem according to chris's
Swapping cables does not cause the system to see or automount dvds/cds
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Title:
[Dell optiplex 390][SFF] Dvd drive not recognized by system
To
Waiting on Marc's reply
** Changed in: linux (Ubuntu)
Status: Confirmed = Incomplete
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Title:
[Dell optiplex 390][SFF] Dvd drive not
Ming -- Updated to A01 BIOS without resolving the issue, no new options
appear in the BIOS for changing to AHCI mode. From bug 737388 it is
unclear how to change to AHCI mode, can you help with instructions for
changing the mode?
** Changed in: linux (Ubuntu)
Status: Incomplete = Confirmed
Hi Marc,
As far as I know, changing to ahci is always done in SATA options of BIOS, I
have found
it does work at least in 4 machines of mine, including one very old machine
dell D630.
If you google Sata ahci ide, you will find sata controller should
support ahci.
I don't know why BIOS of this
Marc,
Thanks for your test.
As we discussed in Dublin, the SATA works at IDE compatible mode now,
but it is a sata controller and should wok at ahci mode as reported in LP
737388.
So I suggested that you can try to upgrade the BIOS to see if newer version can
support
to change to AHCI mode.
This dvd drive does work when the system has installed windows 7.
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Title:
[Dell optiplex 390][SFF] Dvd drive not recognized by system
To manage
I don't see options for SATA for the DVD drive other then disabling the
drive.
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Title:
[Dell optiplex 390][SFF] Dvd drive not recognized by
Marc, can this DVD drive work well on windows?
BTW:
could you post out the options for SATA in BIOS?
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Title:
[Dell optiplex 390][SFF]
Marc, the same issue is reported in 737388:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/737388
which does happen on the same sata controller: 8086:1c00(pci vid: pci
pid)
but from 737388, we can find it will work at ahci mode.
So I suggest you to enable ahci to fix the issue for your
Ming -- I don't see any option in the BIOS to change it to AHCI mode
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Title:
[Dell optiplex 390][SFF] Dvd drive not recognized by system
To
Hi Marc Legris,
From BootDmesg.txt, over-current change happened on port 1 and 2 of
Integrated Rate Matching Hub(2-1),
even though no any devices are connected into these two ports, not sure if the
test machine is good.
Suggest you find a good one to do certification test on natty.
thanks,
Ming -- Looking into this issue, the DVD drive might be faulty. I am
able to boot using this drive, but its always unable to install using
the cd. This machine also only has 2 sata ports.
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More info: the dvd drive does not work in other systems and a working
dvd drive from another system does not work in this system.
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Title:
[Dell
Marc, as we chatted in IRC, suggest you to set AHCI mode for sata controller in
BIOS to see if it can work first.
thanks,
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Title:
[Dell
Hi Marc Legris,
please set SATA drive working at AHCI mode in BIOS to see if DVD can
work well.
If it may work at ahci mode, can you accept this wrt. certification?
thanks,
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** Changed in: linux (Ubuntu)
Assignee: Jeremy Kerr (jk-ozlabs) = Ming Lei (tom-leiming)
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Title:
[Dell optiplex 390][SFF] Dvd drive not
Hi Marc Legris,
Could you test DVD reading on windows to see if it can work?
From google, many guys are touched by this kind of issue and are fixed by
changing SATA port on the motherboard.
see [1]:
[1],
- http://ubuntuforums.org/showthread.php?t=1755888
-
** Changed in: linux (Ubuntu)
Assignee: Chris Van Hoof (vanhoof) = Jeremy Kerr (jk-ozlabs)
** Changed in: linux (Ubuntu)
Importance: Undecided = High
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** Changed in: linux (Ubuntu)
Assignee: (unassigned) = Chris Van Hoof (vanhoof)
** Tags added: regression
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Title:
[Dell optiplex 390][SFF]
** Changed in: linux (Ubuntu)
Status: New = Confirmed
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Title:
[Dell optiplex 390][SFF] Dvd drive not recognized by system
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