@list.purple.com
Subject: [UC] AOL's little secret
A friend of mine at work is on AOL. For 4 years she had been paying
$23.95 per month for her service. She was having the $23.95 taken out of
her credit card.
AOL never mentioned that she could have paid $17.95 per month for the
SAME service if she committed
PROTECTED]
Sent: Thursday, January 13, 2005 10:21 AM
To: Dubin, Elisabeth
Cc: Mark Krull; UnivCity@list.purple.com
Subject: Re: [UC] AOL's little secret
Actually the same also goes in terms of DSL speeds. When Verizon
increased their DSL upload/download speeds then didn't bother to upgrade
On 13 Jan, 2005, at 09:13, Mark Krull wrote:
A friend of mine at work is on AOL. For 4 years she had been paying
$23.95 per month for her service. She was having the $23.95 taken out
of her credit card.
AOL never mentioned that she could have paid $17.95 per month for the
SAME service if she
On 13 Jan, 2005, at 10:19, Dubin, Elisabeth wrote:
I think it's less of an ignoring of existing customers and more of a
business strategy.
Correct-o-mundo -- it's called disintermediation.
This is a technical term from the financial community:
Withdrawal of funds from intermediary financial
