Re: Fault percentage value of CPU usage in Cloud Platform

2016-11-27 Thread Sergey Levitskiy
First of all, if you don’t have support for CCP you need to strongly consider migrating to ACP. This community doesn’t have access to CCP code so we have very limited way to assist you. In any case looking at the log you provided it seems you have 2 cluster: one (cluster id =5) that crossed

Re: Fault percentage value of CPU usage in Cloud Platform

2016-11-26 Thread anil lakineni
Hello Guys, Can someone give solution to my issue? Looking for help. Best Regards, Anil. On Thu, Nov 24, 2016 at 12:14 PM, anil lakineni < anilkumar459.lakin...@gmail.com> wrote: > Dear Will, > > Good Afternoon, i hope everything is fine at your end. > > Please find my comments for your

Re: Fault percentage value of CPU usage in Cloud Platform

2016-11-24 Thread anil lakineni
Dear Will, Good Afternoon, i hope everything is fine at your end. Please find my comments for your questions, - do you have VMs allocated, but turned off? They will count towards the provisioned CPU even though they are not running because they could be started at any time and are expecting to

Re: Fault percentage value of CPU usage in Cloud Platform

2016-11-22 Thread Will Stevens
A couple things. - do you have VMs allocated, but turned off? They will count towards the provisioned CPU even though they are not running because they could be started at any time and are expecting to have the resources to start. - do you have more than one cluster? The dashboard only shows the

Re: Fault percentage value of CPU usage in Cloud Platform

2016-11-22 Thread anil lakineni
Hi Sudharma, I verified the management server logs when the VPS got failed to deploy and i found that the value of CPU is exceeding than the threshold value So that VPS deployment has been failed. Then i have changed the CPU disable & alert threshold value to above 90% and i was able to deploy

Re: Fault percentage value of CPU usage in Cloud Platform

2016-11-22 Thread Sudharma Jain
Hi Anil, There could be a bug with the dashboard, but it has nothing to do with the deployment failure. Check your management server logs. Thanks, Sudharma On Tue, Nov 22, 2016 at 1:25 PM, anil lakineni < anilkumar459.lakin...@gmail.com> wrote: > Good Morning, > > @Will- but we don't have

Re: Fault percentage value of CPU usage in Cloud Platform

2016-11-21 Thread anil lakineni
Good Morning, @Will- but we don't have support contract. @Bharat- True, but the allocated CPU percentage value is showing wrong in the Dashboard where as in Zone's Resources *(Path is: 'Infrastructure' -> 'Zones' -> 'click on desired zone name' -> 'Resources') *the percentage value is showing

Re: Fault percentage value of CPU usage in Cloud Platform

2016-11-21 Thread Bharat Kumar
Hi, There may be a difference in what you have allocated and what is being actually used. The dashboard shows what is allocated. Regards, Bharat. On 11/21/16, 9:44 PM, "williamstev...@gmail.com on behalf of Will Stevens" wrote:

Re: Fault percentage value of CPU usage in Cloud Platform

2016-11-21 Thread Will Stevens
You will have to contact Accelerite for support with ACP (previously CCP). We have no visibility into the ACP code or how to support you. https://support.accelerite.com/hc/en-us Best of luck... *Will STEVENS* Lead Developer On Mon, Nov 21, 2016 at 3:44 AM, anil

Fault percentage value of CPU usage in Cloud Platform

2016-11-21 Thread anil lakineni
Dear All, On CloudPlatform dashboard our CPU usage is showing wrong (high -91%) value which in-turn not allowing us to provision new VMs. But, the fact is only 40% of the available CPU is utilized and Even in the Dashboard only percentage calculation is showing false metric value, But Cpu usage