Re: problem converting a snapshoot to a template

2014-01-09 Thread Hollman Enciso R.
On Thu, Jan 9, 2014 at 12:13 AM, Sanjeev Neelarapu sanjeev.neelar...@citrix.com wrote: Hi, Is your environment installed freshly with 4.2.0 or you uninstalled previous version of CS (say 3.x) and installed 4.2 on that? If yes please remove all the directories with name cloud and try again?

RE: problem converting a snapshoot to a template

2014-01-08 Thread Sanjeev Neelarapu
Hi, Is your environment installed freshly with 4.2.0 or you uninstalled previous version of CS (say 3.x) and installed 4.2 on that? If yes please remove all the directories with name cloud and try again? This worked well for us in 4.2 Thanks, Sanjeev -Original Message- From: Hollman