Re: Troubleshooting virtual router failing to start

2019-12-17 Thread Greg Goodrich
Okay, this issue has been resolved. I’m not sure if the upgrade caused it or if it was a step that we performed during the upgrade. It turns out that the issue was that the system vm template for the VR was missing from Primary Storage, but the database still had an entry for it, believing it to

Re: Troubleshooting virtual router failing to start

2019-12-13 Thread Greg Goodrich
Thanks Thomas, I will check on that. Andrija, my supervisor and I had previously ’tested’ the upgrade to 4.11, and we decided we wanted to do it again, so we restored the 4.9 db and software. I don’t recall if we tore down all resources prior to this downgrade or not. Your point is well taken,

Re: Troubleshooting virtual router failing to start

2019-12-13 Thread Andrija Panic
Greg, what does it mean "***Recently***, we downgraded back to 4.9.3 to re-run the processes" - have you created a lot of new resources with the upgraded env (4.11 code) and then restored the DB to 4.9.3 ? If so, you need to delete ALL (I mean all) resources you might have created - any VMs, VRs,

Re: Troubleshooting virtual router failing to start

2019-12-13 Thread Thomas Joseph
Hello Greg, Check if any of your primary or secondary storage is in maintenance mode - specific to the uuid mentioned in the error message - Can't find volume:cb1b9a18-6fdb-4613-8153-9595c2f70f58","wait":0 Do you have the version related system template in place and have you updated the template v

Troubleshooting virtual router failing to start

2019-12-12 Thread Greg Goodrich
We’ve been doing test runs in our staging environment of upgrading from 4.9.3 to 4.11, leveraging KVM on our 2 hosts. Recently, we downgraded back to 4.9.3 to re-run the processes. We restored the database, and the software on all machines, etc. However, now, the virtual routers are failing to s