Re[5]: [SOGo] Large Inbox issues with Sogo 3.1 and EAS

2016-05-24 Thread "Qmail"
Furthermore I might add that syncing the account via Android phone works fine. Just not in Outlook. Are there different EAS settings required for optimal sync of Outlook ? On Tue, May 24, 2016 at 02:18 AM, Thomas (aon) Fuehrer wrote: You have to verify the ServerId and ParentId relationship of

Re[5]: [SOGo] Large Inbox issues with Sogo 3.1 and EAS

2016-05-24 Thread "Qmail"
ok, but why would they be wrong ? Is there a bug ? On Tue, May 24, 2016 at 02:18 AM, Thomas (aon) Fuehrer wrote: You have to verify the ServerId and ParentId relationship of *ALL* mail-folders. On Monday, May 23, 2016 20:47 CEST, ""Qmail"" (qm...@top-consulting.net

Re[4]: [SOGo] Large Inbox issues with Sogo 3.1 and EAS

2016-05-24 Thread Thomas (aon) Fuehrer
You have to verify the ServerId and ParentId relationship of *ALL* mail-folders. On Monday, May 23, 2016 20:47 CEST, "\"Qmail\"" (qm...@top-consulting.net) wrote: > It looks like this: > 1 > oc10_testdomain_lan_28ae_1cf350a8_0 > 20 >

Re[4]: [SOGo] Large Inbox issues with Sogo 3.1 and EAS

2016-05-23 Thread "Qmail"
It looks like this: 1 oc10_testdomain_lan_28ae_1cf350a8_0 20 mail%2F1f0a2428afd7ca538ec4a63ae627 0 INBOX 2 Is there something special about this account ? How come others work just fine ? On Mon, May 23, 2016 at 02:24 PM, Thomas (aon) Fuehrer wrote: OK, then have a close look

Re[4]: [SOGo] Large Inbox issues with Sogo 3.1 and EAS

2016-05-23 Thread "Qmail"
I've setup another account via Outlook and the FolderSync looks similar, except in this case it somehow proceeds to do a Sync call after mail%2F13efb72de65877550f7dc72b6ff5 0 INBOX 2 On Mon, May 23, 2016 at 02:24 PM, Thomas (aon) Fuehrer wrote: OK, then have a close look into the

Re[3]: [SOGo] Large Inbox issues with Sogo 3.1 and EAS

2016-05-23 Thread Thomas (aon) Fuehrer
OK, then have a close look into the FolderSync response. Check whether ParentId is either 0 or point to a valid ServerId. You can send me an extract from your sogo.log and I'll have a look. Regards, Thomas Am Montag, 23. Mai 2016 17:12 CEST, "\"Qmail\"" (qm...@top-consulting.net)

Re[3]: [SOGo] Large Inbox issues with Sogo 3.1 and EAS

2016-05-23 Thread "Qmail"
There are no such requests. Only . I removed the user entirely using sogo-tool remove and from Outlook. I then re-added the account to Outlook and it added just fine - came up right away with 'All folders are up to date' In sogo logs, the only post Outlook does is: May 23 10:52:22 sogod

Re[2]: [SOGo] Large Inbox issues with Sogo 3.1 and EAS

2016-05-22 Thread "Qmail"
Well, we ran more tests and here's the EAS response for Outlook 2013: May 22 14:54:52 sogod [8860]: EAS - response for device 5E79CCA89F054884A128928537618624: 1 oc10_testsever_lan_1009_1cef97c8_0 0 However, I think the issue is related to the number of messages in the user's Inbox. For

Re: [SOGo] Large Inbox issues with Sogo 3.1 and EAS

2016-05-21 Thread Thomas (aon) Fuehrer
Recreate the profile in outlook with SOGoEASDebugEnabled = YES and look into sogo.log to see what sogo send to the Client. Regards, Thomas Am Freitag, 20. Mai 2016 21:49 CEST, "\"Qmail\"" (qm...@top-consulting.net) schrieb: > We have a user with 70 000 messages in his Inbox

[SOGo] Large Inbox issues with Sogo 3.1 and EAS

2016-05-20 Thread "Qmail"
We have a user with 70 000 messages in his Inbox that fails to sync via ActiveSync and Outlook 2013. There are no errors anywhere, Outlook shows: All folders are up to date but no data gets sent over. There are also no errors in the logs. The EAS related settings are: WOWorkersCount = 120;