Furthermore I might add that syncing the account via Android phone works fine.
Just not in Outlook. Are there different EAS settings required for optimal sync
of Outlook ?
On Tue, May 24, 2016 at 02:18 AM, Thomas (aon) Fuehrer wrote:
You have to verify the ServerId and ParentId relationship of
ok, but why would they be wrong ?
Is there a bug ?
On Tue, May 24, 2016 at 02:18 AM, Thomas (aon) Fuehrer wrote:
You have to verify the ServerId and ParentId relationship of *ALL* mail-folders.
On Monday, May 23, 2016 20:47 CEST, ""Qmail"" (qm...@top-consulting.net
You have to verify the ServerId and ParentId relationship of *ALL* mail-folders.
On Monday, May 23, 2016 20:47 CEST, "\"Qmail\"" (qm...@top-consulting.net)
wrote:
> It looks like this:
> 1
> oc10_testdomain_lan_28ae_1cf350a8_0
> 20
>
It looks like this:
1
oc10_testdomain_lan_28ae_1cf350a8_0
20
mail%2F1f0a2428afd7ca538ec4a63ae627
0
INBOX
2
Is there something special about this account ? How come others work just fine ?
On Mon, May 23, 2016 at 02:24 PM, Thomas (aon) Fuehrer wrote:
OK, then have a close look
I've setup another account via Outlook and the FolderSync looks similar, except
in this case it somehow proceeds to do a Sync call after
mail%2F13efb72de65877550f7dc72b6ff5
0
INBOX
2
On Mon, May 23, 2016 at 02:24 PM, Thomas (aon) Fuehrer wrote:
OK, then have a close look into the
OK, then have a close look into the FolderSync response. Check whether ParentId
is either 0 or point to a valid ServerId.
You can send me an extract from your sogo.log and I'll have a look.
Regards,
Thomas
Am Montag, 23. Mai 2016 17:12 CEST, "\"Qmail\"" (qm...@top-consulting.net)
There are no such requests. Only . I removed the user entirely using sogo-tool
remove and from Outlook.
I then re-added the account to Outlook and it added just fine - came up right
away with 'All folders are up to date'
In sogo logs, the only post Outlook does is:
May 23 10:52:22 sogod
Well,
we ran more tests and here's the EAS response for Outlook 2013:
May 22 14:54:52 sogod [8860]: EAS - response for device
5E79CCA89F054884A128928537618624:
1
oc10_testsever_lan_1009_1cef97c8_0
0
However, I think the issue is related to the number of messages in the user's
Inbox. For
Recreate the profile in outlook with SOGoEASDebugEnabled = YES and look into
sogo.log to see what sogo send to the Client.
Regards,
Thomas
Am Freitag, 20. Mai 2016 21:49 CEST, "\"Qmail\"" (qm...@top-consulting.net)
schrieb:
> We have a user with 70 000 messages in his Inbox
We have a user with 70 000 messages in his Inbox that fails to sync via
ActiveSync and Outlook 2013.
There are no errors anywhere, Outlook shows: All folders are up to date but no
data gets sent over. There are also no errors in the logs.
The EAS related settings are:
WOWorkersCount = 120;
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