Support Issues

2009-06-17 Thread Dirk Stoop
Oops, after my session expired I forgot to change the subject. Plz. see the last paragraph of my previous post for my reasoning. Cheers, - Dirk --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups "Versions" group. To po

Support Issues

2009-06-14 Thread Dirk Stoop
Hi Zawie, I'm sorry you had such a bad experience with our support. Our entire team was in San Francisco for WWDC. As a consequence, our shared task of getting back to support emails quickly slipped through a bit. So I am very sorry about that, things will be back to normal very soon. Kind reg