Re: How do I set up face id on an iPhone X?

2018-02-17 Thread Anthony Vece
You need to make sure their’s enough light on in the room. Sent from my Verizon iPhone X!!! > On Feb 17, 2018, at 2:06 PM, Maria Reyes wrote: > > Kevin, > Do you have the earpiece part of the phone facing you? Try holding the phone > about arms length away from your face and move your head

Got face id working: RE: How do I set up face id on an iPhone X?

2018-02-17 Thread Kevin Minor
Hi Maria and all. Thanks for the help. Maria, I didn’t have the iPhone far enough away from me. I was planning on setting up an appointment at our local Apple Store. The call led me to someone in Apple Care, and he transferred me to Charity in the Apple Accessibility center. She linked into

Re: How do I set up face id on an iPhone X?

2018-02-17 Thread Maria Reyes
Kevin, Do you have the earpiece part of the phone facing you? Try holding the phone about arms length away from your face and move your head in a slow circle. VO will tell you whether your head is in view or not. Maria Reyes Owner of the Apple 411 list: apple411+subscr...@groups.io Click thi

How do I set up face id on an iPhone X?

2018-02-17 Thread Kevin Minor
Hi. Yesterday I got my nice and new iPhone X. So far I'm getting it to work, except for one important area, and t6hat's with setting up face id. I've tried moving my head in a small circle, a large circle, and everything else I can think of to get this thing to work. The last time I tried it