Re: Just got my FaceTime issue case number

I have heard further from Apple about this: apparently it has been an issue since iOS 10. They have escalated it. Meanwhile, the workaround is to turn voiceover off, tell Siri I want to do a FaceTime audio call, then turn voiceover on while it’s still ringing, before the person answers; I have

Re: Just got my FaceTime issue case number

hi, this must be something specific to the iPod, I can'd replicate on an iPad, or an iPhone. On 12/12/17 3:07 PM, Kathy Brandt wrote: 100377527297 This was concerning how, with iOS 11 update, for FaceTime audio in

Re: Just got my FaceTime issue case number

My appologies Kathy. I did not see that you were using an iPod until after I saw yur first message. I'm sorry. Jen Sent from my iPhone > On Dec 12, 2017, at 12:48 PM, Kathy Brandt wrote: > > … And you’re using an iPod touch six generation? > > I have been going

Re: Just got my FaceTime issue case number

… And you’re using an iPod touch six generation? I have been going through Settings to see if anything jumps out at me; it doesn’t. Maybe it just affects some models, since, as I said, after I told my friend the problem, he discovered it too, and so did the rep from Apple accessibility. > On

Re: Just got my FaceTime issue case number

Hi. I use facetime audio all the time and have never had this issue. I'm interested to know what they say. Jen Sent from my iPhone > On Dec 12, 2017, at 10:07 AM, Kathy Brandt wrote: > > 100377527297 > > This was concerning how, with iOS 11 update, for FaceTime audio

Just got my FaceTime issue case number

100377527297 This was concerning how, with iOS 11 update, for FaceTime audio in order to use the screen controls, you have to plug in headphones; is like blank locked screen otherwise. Was most disconcerting when I dealt with this for the first time. -- The following information is