Re: [VoiceOps] Spike in customers numbers showing SPAM?

2024-02-01 Thread Mike Johnston via VoiceOps
We had two reports on 2024-01-25.  Both were reporting that Verizon cellphone recipients would see "Potential Spam" if they called from their main number. One is a manufacturer in one of our ILEC exchanges, OCN 1505. The other is a school in one of our CLEC exchanges, OCN 914F. These are A

Re: [VoiceOps] Spike in customers numbers showing SPAM?

2024-02-01 Thread Todd Wolf via VoiceOps
I would first ask them what they changed and if they will fix it.. I am moving a bunch to a couple other providers, Flow route and intellequant for example Sent from my iPhone Todd Wolf On Feb 1, 2024, at 3:47 PM, Carlos Alvarez via VoiceOps wrote:  Well that is ultra crappy. I checked

Re: [VoiceOps] Spike in customers numbers showing SPAM?

2024-02-01 Thread Carlos Alvarez via VoiceOps
Well that is ultra crappy. I checked a couple of the problem numbers and some were showing blocked CNAM. Now, we never do this as a policy, but I figured somehow we screwed those up. Guess not. I wonder what they’d charge us if I just submit an update for all numbers. On Feb 1, 2024 at

Re: [VoiceOps] Spike in customers numbers showing SPAM?

2024-02-01 Thread Todd Wolf via VoiceOps
apparently they have started using a different ULC that has impacted CNAM settingswe had hundreds of numbers that we needed to manual submit new CNAM settings with them because it made them start to show as "Bandwidth" or Private and our customers where getting there outgoing calls flagged

Re: [VoiceOps] Spike in customers numbers showing SPAM?

2024-02-01 Thread Carlos Alvarez via VoiceOps
I just looked up the last few customer reports of this, and all of them are Bandwidth numbers. On Feb 1, 2024 at 12:05:25 PM, Todd Wolf wrote: > This has affected TNs we use Bandwidth for and apparently they have > changed how certain LATA are sourced for CNAM which caused them to present >

Re: [VoiceOps] Spike in customers numbers showing SPAM?

2024-02-01 Thread Todd Wolf via VoiceOps
This has affected TNs we use Bandwidth for and apparently they have changed how certain LATA are sourced for CNAM which caused them to present as “Bandwidth” so people were reporting as SPAM.. I was told it affected There have been changes with DIDs in LATAs 973 (Palm Springs, CA), 342

Re: [VoiceOps] Spike in customers numbers showing SPAM?

2024-02-01 Thread Adam Miller via VoiceOps
We have seen it as well, primarily with Verizon. Sent via mobile Adam Miller SimSIP, LLC From: VoiceOps on behalf of Carlos Alvarez via VoiceOps Sent: Thursday, February 1, 2024 12:39:25 PM To: VoiceOps Subject: Re: [VoiceOps] Spike in customers numbers

Re: [VoiceOps] Spike in customers numbers showing SPAM?

2024-02-01 Thread Carlos Alvarez via VoiceOps
We’ve had more reports of this than usual, suddenly. For us it feels more related to T-Mobile, but I haven’t carefully tracked it. On Feb 1, 2024 at 10:57:27 AM, Christopher Aloi via VoiceOps < voiceops@voiceops.org> wrote: > Hey All, > > Anyone else seeing a spike in customers reporting

[VoiceOps] Spike in customers numbers showing SPAM?

2024-02-01 Thread Christopher Aloi via VoiceOps
Hey All, Anyone else seeing a spike in customers reporting their numbers are showing as SPAM? I have a number of customers who popped up over the last seven days with this problem. I am also hearing some of our internal numbers are coming up this way. It seems a lot of these calls are ending