Re: [VoiceOps] Fax

2024-04-19 Thread Jay Hennigan via VoiceOps
tions that handle a lot of documents tend to have "all-in-one" print/scan/copy/fax machines. It's convenient for the customers to use the same machine for all document handling. -- Jay Hennigan - j...@west.net Network Engineering - CCIE #7880 5

Re: [VoiceOps] Hotel Phone Requirements

2024-02-02 Thread Jay Hennigan via VoiceOps
ast us all. -- Jay Hennigan - j...@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

Re: [VoiceOps] T-Mobile SMS Non-Compliance Fines - A Violation of the TCPA / Section 230?

2023-12-20 Thread Jay Hennigan via VoiceOps
every SMS that violates these three tiers of unwanted messaging: [snip] This sounds kind of like Mr. T deciding to fine T-Mobile $10,000 a day for having a name that starts with "T". How would he collect, or would he just pity the fools that came up with the idea? -- Jay He

Re: [VoiceOps] Request to block number?

2023-09-20 Thread Jay Hennigan via VoiceOps
On 9/19/23 10:04, Christopher Aloi via VoiceOps wrote: Ha! We did ask the "why" he just kept asking.  It's very odd, I just can't figure out the end game.  He's called a few times. "No." is a complete sentence. -- Jay Hennigan - j...@west.net Network En

Re: [VoiceOps] TF CPR dip?

2023-08-09 Thread Jay Hennigan via VoiceOps
x schemes can be set up with routing based on originating NPA/NXX, time of day, etc. as well. -- Jay Hennigan - j...@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.

Re: [VoiceOps] Alarm panels and how they dial DTMF digits - pots migration from DMS to Metaswitch issue

2023-02-13 Thread Jay Hennigan via VoiceOps
from New Zealand maybe - they're almost all like that here! If it's in New Zealand, don't even think about setting it to rotary dial. You'll get wrong numbers unless you have the secret decoder ring. https://commons.wikimedia.org/wiki/File:New_Zealand_Rotary_Tele

Re: [VoiceOps] Alarm panels and how they dial DTMF digits - pots migration from DMS to Metaswitch issue

2023-02-13 Thread Jay Hennigan via VoiceOps
, 50 on, 50 off for sure. Won my share of radio station contests back in the day before the PRI guys came along. I agree that auto-ringdown would be something to try unless the alarm panel is too smart for its own good and just sits there waiting for dial tone. -- Jay Hennigan - j...@west.net

Re: [VoiceOps] Alarm panels and how they dial DTMF digits - pots migration from DMS to Metaswitch issue

2023-02-13 Thread Jay Hennigan via VoiceOps
mode? See if someone local has a SAGE 930A that you can borrow, that will definitely tell you if the DTMF is in spec. -- Jay Hennigan - j...@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV ___ VoiceOps mailing list VoiceOps@voiceops.org

Re: [VoiceOps] Alarm panels and how they dial DTMF digits - pots migration from DMS to Metaswitch issue

2023-02-13 Thread Jay Hennigan via VoiceOps
ly going to be trial-and-error. -- Jay Hennigan - j...@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

Re: [VoiceOps] Alarm panels and how they dial DTMF digits - pots migration from DMS to Metaswitch issue

2023-02-13 Thread Jay Hennigan via VoiceOps
lf? Using VoIP or anything that requires local power for fire alarms in general is another topic. -- Jay Hennigan - j...@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.net

Re: [VoiceOps] Empty Calls

2022-12-11 Thread Jay Hennigan via VoiceOps
On 12/11/22 12:07, Mike Hammett via VoiceOps wrote: We've been getting "empty" calls for years. BY empty, I mean there's no audio there at all. Often this is a predictive dialer telemarketer with no human available. -- Jay Hennigan - j...@west.net Network Engineering - CCI

Re: [VoiceOps] Help Navigating AT&T call trees that go nowhere

2022-10-19 Thread Jay Hennigan via VoiceOps
r was a medical facility, not AT&T. You actually expect the phone company to have working phones? Does anyone have a way to actually reach someone? If I recall correctly, it's "Reach out and touch someone." Good luck. It's gotten progressively worse over the past several

Re: [VoiceOps] [External] Re: 9-8-8 dialing when an outside line access code (9) is being used

2022-07-18 Thread Jay Hennigan via VoiceOps
#x27;s law look for all kinds of other mandated service codes. Lost your cat, dial 9-7-7. Need a jump start, 9-6-6, Alcoholics Anonymous 9-5-5, etc. -- Jay Hennigan - j...@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV ___ VoiceOps mailin

Re: [VoiceOps] [External] Re: [External] Re: 9-8-8 dialing when an outside line access code (9) is being used

2022-07-18 Thread Jay Hennigan via VoiceOps
On 7/17/22 23:43, Hunter Fuller wrote: On Mon, Jul 18, 2022 at 1:19 AM Jay Hennigan wrote: Kinda, sorta. 7-digit local dialing is supposed to have been phased out, with all NANP numbers represented as 1+NPA-NXX-. But, speaking of en-banc dialing on cell phones, do you find that users

Re: [VoiceOps] [External] Re: [External] Re: 9-8-8 dialing when an outside line access code (9) is being used

2022-07-18 Thread Jay Hennigan via VoiceOps
se their old habits). What is your existing dialplan for outside calls? Is 9-1-NPA-NXX- allowed? Is 9-NPA-NXX- allowed? Is 9-NXX- allowed for your local NPA? -- Jay Hennigan - j...@west.net Network Engineering - CCIE #7880 503 897-8550

Re: [VoiceOps] [External] Re: 9-8-8 dialing when an outside line access code (9) is being used

2022-07-17 Thread Jay Hennigan
match a valid number and the call would be rejected. Some cellular carriers have worked around the issue and truncate long strings to match the NANP. -- Jay Hennigan - j...@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

Re: [VoiceOps] Calls coming up as spam on mobile carriers

2022-07-08 Thread Jay Hennigan
Also, if any of your customers are in the business of selling extended car warranties, lose those customers. /s -- Jay Hennigan - j...@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

Re: [VoiceOps] SIP Trunk Failover

2022-06-08 Thread Jay Hennigan
something else. We offer this and it's very customer specific. In some cases they'll want the entire trunk to reroute to the main number of a backup location, in some cases the whole trunk to an emergency IVR/voicemail, in some cases per-DID to individual cell phones, etc. -- Jay He

Re: [VoiceOps] Test Numbers

2022-03-15 Thread Jay Hennigan
th a 1004 Hz tone sent at a level of one milliwatt and in the second answer with silence matching the line impedance with return loss as high as possible. -- Jay Hennigan - j...@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV ___ VoiceOps

Re: [VoiceOps] Mitel 3300 Issues

2022-03-15 Thread Jay Hennigan
put the TA9XX in and feed the PBX via PRI. Essentially zero post-dial delay. In addition, CNAM, CLID, etc. will now just work. -- Jay Hennigan - j...@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV ___ VoiceOps mailing list VoiceOp

Re: [VoiceOps] Help Requested: E.123 Intl Formatting in Google libphonenumber

2022-03-03 Thread Jay Hennigan
If a NANPA resident sees a phone number with just spaces they're likely to assume that it's an international call. -- Jay Hennigan - j...@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV ___ VoiceOps mailing list VoiceOps@v

Re: [VoiceOps] some of my customers DID show as Possible Spam

2021-11-19 Thread Jay Hennigan
center, be prepared to leave messages on voicemail. Maybe a display of "BULK CALL" instead of "SPAM RISK" would be a good compromise, but as a consumer I appreciate knowing in advance. -- Jay Hennigan - j...@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RD

Re: [VoiceOps] some of my customers DID show as Possible Spam

2021-11-16 Thread Jay Hennigan
bscribers a benefit that the subscribers want. Your customer needs to make their operation behave less like a duck. The video suggests several tweaks. Of course the spammers are also going to try to crack the algorithms, so it's a cat-and-mouse game. STIR-SHAKEN will help. An honest CNAM wi

Re: [VoiceOps] some of my customers DID show as Possible Spam

2021-11-15 Thread Jay Hennigan
r subscribers, not things that benefit a non-customer outbound call center. If the carrier's subscribers raise a stink about false positives, they will probably make an effort to fix it. -- Jay Hennigan - j...@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV ___

Re: [VoiceOps] Can't Figure This Scam Out

2021-11-11 Thread Jay Hennigan
hen you get a call that goes through to you, leave call up for a few minutes. Repeat several times and see who calls pitching advertising. -- Jay Hennigan - j...@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

Re: [VoiceOps] Calls Not Reaching Us

2021-10-27 Thread Jay Hennigan
for new sales, reach someone at AT&T who is located within the territory described by the first letter of their acronym. First, be prepared to play the DTMF minuet to their IVR (which has "recently changed" according to Jane Barbe). -- Jay Hennigan - j...@west.net Network En

Re: [VoiceOps] Carriers Keeping Acquired Defunct Company Names

2021-10-25 Thread Jay Hennigan
On 10/24/21 18:08, Ryan Finnesey wrote: Why would a company want to be both an ILEC and CLEC in the same area? Probably some regulatory benefits, as well as: "You guys at Brand X suck, I'm switching to Brand Y." Under the hood, Brand Y is essentially a CNAME for Brand X. -- J

Re: [VoiceOps] thinQ is making hay while Bandwidth is down

2021-09-28 Thread Jay Hennigan
reath. On a non-trivial percentage of our ports we'll run into issues with the losing carrier throwing cruft at the process that can slow it down by days. -- Jay Hennigan - j...@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV ___ V

Re: [VoiceOps] Bandwidth - Monday Outage

2021-09-27 Thread Jay Hennigan via VoiceOps
many-areas/ -- Jay Hennigan - j...@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

Re: [VoiceOps] thinQ is making hay while Bandwidth is down

2021-09-27 Thread Jay Hennigan via VoiceOps
hich is neither quick nor always trouble-free. -- Jay Hennigan - j...@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

Re: [VoiceOps] Ray Baum's act and all-softphone deployments

2021-09-27 Thread Jay Hennigan via VoiceOps
-rise buildings with corresponding multipath and reflections. -- Jay Hennigan - j...@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

Re: [VoiceOps] Bandwidth - Monday Outage

2021-09-27 Thread Jay Hennigan via VoiceOps
t they will be able to get through this as well as anyone. It's the nature of the legacy PSTN that redundant providers or fast failover for inbound calling isn't (yet) a thing. -- Jay Hennigan - j...@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV _

Re: [VoiceOps] Porting a TTY Line

2021-09-21 Thread Jay Hennigan via VoiceOps
and history in the book, "A Phone of Our Own" http://gupress.gallaudet.edu/POOO.html -- Jay Hennigan - j...@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

Re: [VoiceOps] ATAs compatible with fire alarm panels

2021-01-07 Thread Jay Hennigan
d the fire alarm company) insisted that they keep the analog lines. A few months later one of the batteries powering their big UPS exploded, taking the Adtran out of service as well as generating copious amounts of toxic smoke. The fire alarm worked and the damage was very limited. -- Jay Hen

Re: [VoiceOps] Get ready for a weird dialplan change. 9-8-8 suicide hotline.

2020-07-19 Thread Jay Hennigan
that can't transfer a 9-1-1 call to a suicide hotline at the touch of a button. -- Jay Hennigan - j...@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

[VoiceOps] Get ready for a weird dialplan change. 9-8-8 suicide hotline.

2020-07-18 Thread Jay Hennigan
This should be fun. FCC is designating 9-8-8 as a service code. https://www.fcc.gov/document/fcc-designates-988-national-suicide-prevention-lifeline -- Jay Hennigan - j...@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV ___ VoiceOps

[VoiceOps] Bizarre CNAM behavior

2020-02-12 Thread Jay Hennigan
is pretty weird. -- Jay Hennigan - j...@west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

Re: [VoiceOps] Odd Routing to Iowa

2019-12-31 Thread Jay Hennigan
through to the desired conference brdige. When I call with US Cellular, I get a lady's voicemail. It could be one of those tiny rural traffic-pumping exchanges with ridiculous termination fees. If so I wouldn't expect anyone to put a lot of effort into fixing it. -- Jay Henniga

Re: [VoiceOps] Sansay VSXi vs Sonus SWe

2018-03-01 Thread Jay Hennigan
mmend Sansay. Great products and great customer service. Not affiliated with them other than as a happy customer. -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impulse Advanced Communications - http://www.impulse.net/ Your local telephone and internet company - 805 884

Re: [VoiceOps] 911 testing

2018-01-21 Thread Jay Hennigan
#x27;s an emergency. -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impulse Advanced Communications - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV ___ VoiceOps mailing list VoiceOps@voi

Re: [VoiceOps] Misconfigured e.164 addresses in From: field

2017-07-11 Thread Jay Hennigan
s undesired and rather expensive results should the called party attempt to return a call. You should definitely try to get it fixed. +1 -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet co

Re: [VoiceOps] 2BCT billing, was: Unique DIDs vs. Custom extensions

2015-10-06 Thread Jay Hennigan
eds of miles in southern California back in the day. The older switches didn't seem to limit the number of simultaneous forwards and 9600 baud modems would work just fine. -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impulse Internet Service - http://www.imp

Re: [VoiceOps] SIP return message on misdials - 487 or 500/503 or ?

2015-10-05 Thread Jay Hennigan
and not a misdial. Different carriers map ISDN/SS7 cause codes to SIP differently. See: https://www.google.com/search?q=isdn+cause+code+to+sip+mapping -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telep

Re: [VoiceOps] Troubleshooting SMS Delivery

2015-09-23 Thread Jay Hennigan
r who shall not be named...." (Voldemort?) -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV ___ VoiceOps mailing li

Re: [VoiceOps] SIP 404 Not Found vs 603 Decline

2015-06-03 Thread Jay Hennigan
a fraction of a cent without bothering any humans on the receiving end. You don't want to do this if the endpoint is a tollfree number, obviously. [1] Asterisk's "Our phone system has been eaten by monkeys" might be a good choice. -- Jay Hennigan - CCIE #7880 - Network Engin

Re: [VoiceOps] Rural call completion hotline

2015-05-05 Thread Jay Hennigan
marketing on Verizon's part to present the appearance that they care. Just because you can report it to them doesn't mean that your report won't end up on the desk of a certain Mr. Devlin Null. -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impulse I

Re: [VoiceOps] Rural call completion hotline

2015-05-05 Thread Jay Hennigan
sy.net/tos/blocked.php -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV ___ VoiceOps mailing list VoiceOps@voiceops

Re: [VoiceOps] Rural call completion hotline

2015-05-04 Thread Jay Hennigan
the rural area aren't due to insufficient capacity to reach the subscribers that justified the high termination charges, they're due to orders of magnitude more inbound calls to the exchange than actual bona-fide rural lines. -- Jay Hennigan - CCIE #7880 - Network Engineering -

Re: [VoiceOps] Polycom BLF w/ SBC

2015-04-27 Thread Jay Hennigan
ay be looking at three or even four 1500-byte fragments per message. -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - W

Re: [VoiceOps] Easy ways to measure PDD

2015-04-21 Thread Jay Hennigan
"disposition" = "ANSWERED" and calculate the difference of "start" and "answer". PDD isn't the time difference between start and answer. It's the time difference between invite and ringing. -- Jay Hennigan - CCIE #7880 - Network Engineering -

Re: [VoiceOps] Audiocodes MP202B fax-to-https ATA

2015-03-17 Thread Jay Hennigan
On 3/17/15 9:29 AM, Oren Yehezkely wrote: This is quite interesting. Did you use a special kind of ATA? Yes, the Audiocodes MP202B with fax-to-https. What did you use between the ATA and server A? Was it G711? If so how could it work on a 3G connection? It's sent as https. That's the trick

[VoiceOps] Audiocodes MP202B fax-to-https ATA

2015-03-16 Thread Jay Hennigan
milar solutions. -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV ___ VoiceOps mailing list VoiceOps@voi

Re: [VoiceOps] Landline SMS

2015-03-12 Thread Jay Hennigan
message on a POTS phone? Some kind of text-to-speech application? How do you originate one? DTMF multiple button press a la older cellphones? -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet

Re: [VoiceOps] Play Message or Media File with Broadsoft

2014-12-16 Thread Jay Hennigan
pted and play its custom message. I'm not sure if you need an actual telephone number of if an extension-only user can be intercepted. The short answer is that it will probably work as you intend but there may be some corner-case wrinkles. -- Jay Hennigan - CCIE #7880 - Network Engine

Re: [VoiceOps] Need tollfree termination to Italy, Brazil and Malaysia

2014-11-28 Thread Jay Hennigan
nd make such financial profit, political mileage, or good joke as it lends itself to. In particular, I may quote it on Usenet, forums, and mailing lists. 3. I may take the contents as representing the views of your company. 4. This overrides any disclaimer or statement of confidentiality that

Re: [VoiceOps] T1 Crossover Cable

2014-10-31 Thread Jay Hennigan
ther should work. The other way swaps tip and ring which won't make a difference in this or most applications. Odd-numbered pins are tip, even are ring. Mostly white conductors with color stripes should go the odd pins (tip). -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.ne

Re: [VoiceOps] T1 Crossover Cable

2014-10-31 Thread Jay Hennigan
to a PBX. If the T1 is up but the D-channel is down, it isn't the cable. Check timing source, switch type, that the PBX uses channel 24 for D-channel, user vs. network role configuration, etc. -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impulse Internet Service -

Re: [VoiceOps] CPE side Passive Monitoring

2014-10-29 Thread Jay Hennigan
n't passive, but it provides very good monitoring in addition to PRI conversion, analog drops, SIP proxy, etc. -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impulse Internet Service - http://www.impulse.net/ Your loc

[VoiceOps] Level 3 bad audio - packet loss in Southern California

2014-10-20 Thread Jay Hennigan
We're getting reports of choppy audio to numerous Level 3 gateways from So. Cal. Our connection to them is at One Wilshire. Anyone else seeing this? -- -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impulse Internet Service - http://www.impulse.net/ Your

Re: [VoiceOps] Broadsoft MoH

2014-08-26 Thread Jay Hennigan
external device option in their portal > for music on hold, so they would have to add this. I am just wondering > if the add the device process is the same as adding a phone device to > Broadsoft. It is very similar. -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Imp

Re: [VoiceOps] Broadsoft MoH

2014-08-21 Thread Jay Hennigan
d iPods, each with its own wall-wart. -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV ___ VoiceOps mailing l

Re: [VoiceOps] Key System Using Polycom VVX

2014-08-18 Thread Jay Hennigan
. Adtran 7100 series should do it all just fine. -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV ___ VoiceOps

Re: [VoiceOps] VoIP over 3G/4G Data Connection

2014-07-27 Thread Jay Hennigan
me values can cause trouble if the other side can't negotiate. You'll likely have some latency due to jitter buffers growing as well as the inherent cellular latency. Echo suppression should be enabled. -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impulse Internet

Re: [VoiceOps] Help with Incoming calls to 256-574-3285

2014-07-17 Thread Jay Hennigan
On 7/17/14 9:39 AM, Feby Francis wrote: > Anyone from West Cost to test this number. AT&T cellular from NPA 805 gave "call failed" on first attempt but completed on several followup tests. -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impulse Internet

Re: [VoiceOps] Help with Incoming calls to 256-574-3285

2014-07-17 Thread Jay Hennigan
On 7/17/14 9:39 AM, Feby Francis wrote: > Anyone from West Cost to test this number. >From Santa Barbara, CA Bandwidth.com post-dial-delay of 8 seconds so we went to next-in-route. Pacwest completed to "ready-ready" with 3 second PDD. -- Jay Hennigan - CCIE #7880 - Network

Re: [VoiceOps] Bandwidth.com PDD issues?

2014-07-02 Thread Jay Hennigan
early isn't just us. Either it just happens that our customers tend to call numbers which they are having trouble completing, or nobody else is reporting it (yet), or they aren't aware that they have an issue (yet). -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impu

[VoiceOps] Bandwidth.com PDD issues?

2014-07-02 Thread Jay Hennigan
Is anyone else seeing post-dial delays exceeding 10 seconds with bandwidth.com? We're seeing quite a lot of it primarily to numbers in Southern California and their tech people are saying it's just us. -- -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impuls

Re: [VoiceOps] Monitoring tools

2014-06-30 Thread Jay Hennigan
and navigation of the GUI. -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV ___ VoiceOps mailing list VoiceOps@voiceops.

Re: [VoiceOps] PDD: What's acceptable?

2014-06-25 Thread Jay Hennigan
the vendor in question by any chance Bandwidth/Dash/Inetwork ? We're getting really bad PDD from them recently, from 7 to 16 seconds to Los Angeles NPA 213. You think they would give us a 5XB ka-clunk-pop, some muted MF followed by hiss, panel-clicks and a ker-chirp on answer if they're try

Re: [VoiceOps] HIPAA compliance

2014-06-24 Thread Jay Hennigan
xt to the pager on the doctor's belt. But the transmission over the Internet absolutely positively had to be ultra-secure against eavesdroppers. -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and

Re: [VoiceOps] Humans break things, was: Call established before...

2014-06-16 Thread Jay Hennigan
hone, which happily picked up the sound > and repeated it. Here's my humans-break-things story: http://impulse.net/fixing-voip-intermittents-with-nail-clippers/ -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impulse Internet Service - http://www.impulse.net/ Your

[VoiceOps] Pacwest down again?

2014-05-27 Thread Jay Hennigan
40 second post-dial delay then signaling but no audio. Calls to their NOC on 800-511-9048 go to dead air. -- -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323

Re: [VoiceOps] Pacwest down again?

2014-05-27 Thread Jay Hennigan
On 5/27/14 10:37 AM, Jay Hennigan wrote: > 40 second post-dial delay then signaling but no audio. Calls to their > NOC on 800-511-9048 go to dead air. And it's back up. Some quantum mechanics thing about posting here or to outages.org that causes services to restore. Sorry fo

[VoiceOps] Telepacific issues in So Cal?

2014-04-16 Thread Jay Hennigan
Is anyone else seeing similar issues? Of course everyone in the path says it isn't their issue. -- -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323

Re: [VoiceOps] Fraud

2014-02-24 Thread Jay Hennigan
y morning - do I call the CEO of my biggest customer and ask if they are deliberately placing 50 simultaneous calls to Somalia, shut the trunk down, or just send them the bill and hope they pay it?" -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impu

Re: [VoiceOps] [VOIPSEC] Tackling VoIP fraud, new idea

2014-02-24 Thread Jay Hennigan
On 2/24/14 7:50 AM, Christopher Aloi wrote: > > What does the "International Revenue Fraud Number Database" on cfa.org > <http://cfa.org> contain? It's the internet. Pictures of cats, of course. Cats are always on-topic. Or did you mean http://www.cfca.org ?

Re: [VoiceOps] CNAM on toll free?

2014-02-14 Thread Jay Hennigan
al calls and other toll-free numbers. We actively discourage our customers from doing this. My home asterisk system, for example, routes these to the wonderful telemarketer-torture routine. http://www.voip-info.org/wiki/view/Asterisk+Telemarketer+Torture -- Jay Hennigan - CCIE #7880 - Network Engin

Re: [VoiceOps] recommendations for PRI/POTS/DATA CPE device with fiber handoff

2014-01-28 Thread Jay Hennigan
On 1/28/14 4:01 PM, Jay Hennigan wrote in error: > The latest version, TA9XX3 - Generation 3 has a gigabit SFP/RJ port and > two FastEthernet ports plus 4xT1 and 8 to 24 POTS. The XX in the model > denotes the number of POTS. Whoops, just looked at the data sheet and no SFP, my bad.

Re: [VoiceOps] recommendations for PRI/POTS/DATA CPE device with fiber handoff

2014-01-28 Thread Jay Hennigan
list and see what everyone else is using in this situation. The latest version, TA9XX3 - Generation 3 has a gigabit SFP/RJ port and two FastEthernet ports plus 4xT1 and 8 to 24 POTS. The XX in the model denotes the number of POTS. -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.ne