Re: [VoiceOps] CPA for Telecom Companies

2024-03-22 Thread Mark R Lindsey via VoiceOps
Our firm can do this work. The contact is Stephen Rice (CPA), sr...@e-c-group.com, 229-316-0011. Mark R Lindsey | +1-229-316-0013 | m...@ecg.co > On Mar 22, 2024, at 17:10, Mary Lou Carey via VoiceOps > wrote: > > Can anyone recommend a good CPA who can file income taxe

[VoiceOps] US Telecom Privacy regulations change - Q&A with attorneys/engineer

2024-01-19 Thread Mark R Lindsey via VoiceOps
We talk here occasionally about privacy regulations. For anybody here offering voice services in the US, the federal rules related to privacy have recently changed. (Recently, one company was fined for the way their app password reset process worked because it ran afoul federal regulations.) I'

Re: [VoiceOps] Scam Caller - course of action for service provider?

2023-09-26 Thread Mark R Lindsey via VoiceOps
Chris, good work chasing it down. Report it to your state Attorney General, the FTC: https://reportfraud.ftc.gov/#/ And the FCC: https://fcc.gov/complaints State Attorney Generals prosecute fraud cases regularly. They're the most active in the fight against these scams. The FTC might already

Re: [VoiceOps] Call term misrouting?

2023-07-26 Thread Mark R Lindsey via VoiceOps
It would not only be a form of fraud, but sounds be a violation of the Rural Call Completion rules (specifically 47 CFR 64.2119(a)). I would recommend you make a complaint to the FCC and categorize them at Rural Call Completion issues. Provide as much info as you can on carrier names, dates and

Re: [VoiceOps] STIR/SHAKEN warning!

2023-06-30 Thread Mark R Lindsey via VoiceOps
Like Mary Lou, I'd like to help all voice service providers get their STIR/SHAKEN implementations up and running. And it's crucial to do verification as well as attestation!

Re: [VoiceOps] Outbound Calls being marked as SPAM

2023-04-05 Thread Mark R Lindsey via VoiceOps
Matt, That's really helpful. The ATIS NNI documents functionally set the standard for many of these matters, and number formatting ("canonicalization") is one of the big ones. You can find some details on the canonicalization algorithm in some of their docs: https://access.atis.org/apps/group_pu